open beta servers

darkch40s
darkch40s Posts: 1 Arc User
edited September 2008 in Support Desk
are the open beta servers not up yet, because when i go on the game and get to the server list it doesnt show the ping or condition of the servers...
Post edited by darkch40s on

Comments

  • mop
    mop Posts: 8 Arc User
    edited September 2008
    yes I have the same problem too...does it have anything to do with locations?
  • d4rkcha0s
    d4rkcha0s Posts: 25 Arc User
    edited September 2008
    mop wrote: »
    yes I have the same problem too...does it have anything to do with locations?
    well i live in the us
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited September 2008
    Please review http://pwi-forum.perfectworld.com/showthread.php?t=36841

    and see if anything helps.
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
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  • mop
    mop Posts: 8 Arc User
    edited September 2008
    nothing helps...while I have downloaded the patch sucessfully when I try to put my log in both servers show no ping or status...anyone know how I could isolate the problem to networking or the computer itself. I live in a minor us territory that wouldn't be banned would it? Is there some place I could give my IP address and they could tell me if it was banned or not?
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited September 2008
    Try opening your router port to 29000.

    Try bypassing your router and plug your computer directly into the cable or DSL broadband modem (NO DIAL-UP).

    What are the names of the servers that come up in the game for you?
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
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  • mop
    mop Posts: 8 Arc User
    edited September 2008
    yup I'm directly connected ---high speed, the servers are Lost City and Heaven's Tear.... both the program and port are on my firewall exceptions
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited September 2008
    Check your security and/or anti-virus software to see if they are blocking the game's traffic.

    Did you try plugging directly in to the modem from your computer bypassing your router?
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • mop
    mop Posts: 8 Arc User
    edited September 2008
    it's could be that I'm in a dorm...I can't access the default gateway from my computer so I can't actually get into the router to open the port....although my laptop firewall settings would allow it...I'll probably have to contact the web admin, though I can't see the high probability of me convincing him to open a port just so I can play an MMO :eek:
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited September 2008
    Yeah, good luck with that ;) Maybe tell the Admin that it is free to play and that they could join you online and play! :D
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
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