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    • Banned for.... getting quests?

    Posts: 1 Arc User
    edited September 2008 in General Discussion
    I'm in Archosaur, getting quests when the next thing I know - I'm booted and banned. No email, no GM pm, nothing just banned for apparently getting quests in Archosaur? I've done nothing that would violate the EULA so this makes absolutely zero sense to me. I've emailed CS and received no response, this is ridiculous. I'm even banned from the forums, why would you ban me from the forums also. I don't understand.
    Post edited by rzx2 on

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    • Posts: 8 Arc User
      edited September 2008
      Owch, maybe you got reported by some noob, maybe its a misunderstanding, maybe you did something and just arent telling us? Not sure, but there is a reason, maybe not a reasonable one, but there is one.
      [SIGPIC][/SIGPIC]
      *Actual screenshot taken in game.

      IGN: Relek
      Server: Lost City

      PVE Is for Cowards b:surrender
      PVP is for the Cool people b:cool
    • Posts: 14 Arc User
      edited September 2008
      dude the same thing happened to me

      good luck it's been a day now and they didn't sent me an email, i already sent 2
    • Posts: 0 Arc User
      edited September 2008
      You were likely either a black tail, stickman or fat panda. They've been banning obvious modified INIs like it's going out of style.
      [SIGPIC][/SIGPIC]
    • Posts: 680 Arc User
      edited September 2008
      Responses to emails won't be instant, especially outside of normal office hours. Have a little patience, send only one email, and I'm sure they'll reply to you soon.
      [SIGPIC][/SIGPIC]
    • Posts: 0 Arc User
      edited September 2008
      Did you try to buy Zen and have an issue with Paypal? If they can't get their money when then want, they will ban you.
    • Posts: 14 Arc User
      edited September 2008
      there was an issue with payment, but it was with google checkout, but they should send a message first, i'm willing to pay again but not until someone from the company contacts me...
      which is taking a while...
      and the gm said that was a billing issue that he couldn't help me ( I understand that pretty well not complaining about the gm, just the situation) and I didn't get any answer

      but i'm quite well, if this doesn't get fixed the loss is theirs not mine, because as people can see for the first day I was willing to buy zen even with the prices as they are now (don't agree with the prices but I would buy anyway) so i'm cool ^^
    • Posts: 0 Arc User
      edited September 2008
      Lately, people have been snitching on others they hate, even when they know the person has done nothign wrong. that maybe the cause of it. They report those that ignore them and call it botting.

      did you make enemies in CB? I think i know who you are too. =/
      Xtacy
    • Posts: 0 Arc User
      edited September 2008
      The idea that GMs would ban someone without thorough investigation is... scary. It reeks of another version of Perfect World that I'm familiar with. Great job with trying to avoid the same problems PW-MY had. Niiiiice.
      [SIGPIC][/SIGPIC]
    • Posts: 0 Arc User
      edited September 2008
      tinkus wrote: »
      Did you try to buy Zen and have an issue with Paypal? If they can't get their money when then want, they will ban you.

      If there is a problem with a payment made on your account, your account will not be banned. Your payment will be suspended until someone can verify your information.

      Please do not make comments that are obviously false and misleading to other users.
      [SIGPIC][/SIGPIC]
    • Posts: 14 Arc User
      edited September 2008
      xarfox wrote: »
      If there is a problem with a payment made on your account, your account will not be banned. Your payment will be suspended until someone can verify your information.

      Please do not make comments that are obviously false and misleading to other users.

      what happened to me was quite that, I bought the zen, then a little later it was on my wallet and i transfered it to the game, then I started playing.

      When I stopped I went to sleep and when I got back my account was banned... I checked my emails to see if there was something there and there was just a message from google checkout saying the payment was cancelled

      But what is annoying me is that the mistake was from you guys (not you, PW I staff in general) that put zen in tha account and then cancelled it, and I have to pay for it with almost 2 days of ban, tha's really ridiculous, in such situation you people should have contacted me be email or forum or even in-game, and I would've taken care of the situation with most pleasure, but istead you banned me from the game and if I don't get the account back you guys will lose quite a few bucks from me

      The only thing that went right on my situation was the refund of the payment, but that was not made by PW I, it was from google checkout, because if it was from them I think they wouldn't refund it for me...

      I am not offending the GM's and I do think the GMs are doing a great job, actually i'm not offending anyone, just complaining (is like this? complaining?) about whoever did this to me...
      so please don't close this thread, and by god don't ban me again


      PS.: sorry for some errors I didn't had time to revise this text ^^
    • Posts: 0 Arc User
      edited September 2008
      I remember quite distinctly one of the GMs on here telling us that banning was considered by PWE to be a last resort that is only used when other methods of enforcement do not work. How is it, then, that people are being banned without being spoken to about it before then? Someone is very wrong, here.
      [SIGPIC][/SIGPIC]
    • Posts: 0 Arc User
      edited September 2008
      I have to say I'm really getting worried when ppl are getting banned without so much as a email to inform them why.

      Lots of us moved here cos we're fed up with cubizones BS and we DON'T want to see that from PWI!
      [SIGPIC][/SIGPIC]
      Higurashi no Naku Koro ni - Go watch it alone ;)
    • Posts: 0 Arc User
      edited September 2008
      juliov,

      Last night there was some suspicious activity on your account. Our Customer Service team then attempted to call you on two phone numbers. The phone number associated with your Google account was disconnected. The phone number associated with your PWE account was to a disconnected pager.

      Someone from our Billing Department will be contacting you shortly via e-mail.
      [SIGPIC][/SIGPIC]
    • Posts: 0 Arc User
      edited September 2008
      lipe124 wrote: »
      I have to say I'm really getting worried when ppl are getting banned without so much as a email to inform them why.
      I'm reminded of the scene from The Matrix when Neo got arrested. He spouted off something about Gestapo ****. :D

      PS: Feel free to look it up on YouTube if you haven't seen it.
      [SIGPIC][/SIGPIC]
    • Posts: 14 Arc User
      edited September 2008
      xarfox wrote: »
      juliov,

      Last night there was some suspicious activity on your account. Our Customer Service team then attempted to call you on two phone numbers. The phone number associated with your Google account was disconnected. The phone number associated with your PWE account was to a disconnected pager.

      Someone from our Billing Department will be contacting you shortly via e-mail.

      yeah I already called them

      thank you ^^
    • Posts: 0 Arc User
      edited September 2008
      I stand corected then.

      A suggestion then, rather use email before phoning. Email is recorded in sent items and cant be disputed later. Also lots of ppl will give fake phone numbers, I think, to protect privacy. And manye players live overseas which will make the company spend lots of money for long dist calls.. aand 3pm in usa could be 3am for the guy ur calling.
      [SIGPIC][/SIGPIC]
      Higurashi no Naku Koro ni - Go watch it alone ;)
    • Posts: 662 Arc User
      edited September 2008
      lipe124 wrote: »
      Also lots of ppl will give fake phone numbers, I think, to protect privacy.

      That's actually true I do that a lot, but I don't see why you'd put a false number for google.
      ayako55 wrote: »
      Lately, people have been snitching on others they hate, even when they know the person has done nothign wrong. that maybe the cause of it. They report those that ignore them and call it botting.

      did you make enemies in CB? I think i know who you are too. =/

      Yes, julio is in RQ. And RQ gets reported for "botting" quite a few times a day. Because people are whiny sissies and can't beat RQ fairly, so they try to trick the gms into beating us for them.
      [SIGPIC][/SIGPIC]
      Official PWI irc: (mirc command, opens in a new window and won't interfere with any servers you're already on) /server -m irc.deltaanime.net -j #pwint

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