Discussion Thread: Zen, Gold, Cash Shop pricing

drow
drow Posts: 0 Arc User
edited September 2008 in General Discussion
OK, here i am 5:10am from US pacific time writing this thread in hopes of GM listening to the community. I've read many threads yet to post any myself and most of us all agree that the cash shop items are way too high and would like to see some price reduction.

So, the first thing that comes to my mind is WOOt PWi is finally under way. I come back home from my class at 6pm PST at night and started playing. So excited as I was, willing to spend money freely, I leveled up and was able to buy zens until i noticed that i had fallen in the wrong path. So, here i go spending $50 thinking that i dont need to buy items yet except 2 inventory extension stones are a pretty reasonable price i would say. ($3 gold for 1 stone)(still having 49 gold left) Im pretty sure the $50 package was the biggest there was and considering all the high prices when i looked at in the item mall, I dont think ill be able to even buy atleast 2 decent items from the item mall. I have not played PW-MY and as much as i love this game along with the community, I would say that my $50 spent was more of a donation to PW-i rather than a purchased. I would probably leave leave this game and go back to DotA since it would cost more than my college tuition at a CSU to be able to make 2-3 characters, the fact that my girlfriend would love to play with me too. SO concluding my post, I hope u guys understand the situation here and fix asap.

Since i have not* played PW-MY, any experienced players here mind helping me make a list of reasonable prices ?
Post edited by drow on
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Comments

  • dvorak
    dvorak Posts: 0 Arc User
    edited September 2008
    Hey Folks:

    Thank you for the abundance of feedback in regards to concerns and issues related to our current Zen, Gold & Cash Shop pricing. I can assure you that PWE takes your feedback on these matters quite seriously and are in the process of reviewing most of the relevant threads currently being discussed.

    For the sake of clarity and to reduce the amount of redundancy we are seeing I have decided to create one centralized thread for users to discuss this matter. Please us this thread to discuss Cash Shop pricing and refrain from creating new threads on this issue as we will soon start moving/merging them or deleting them in its entirety.

    regards:
    ~dvorak~
    pwe_dvorak.jpg

    Follow me on twitter: http://twitter.com/pwe_dvorak
  • sikozu
    sikozu Posts: 0 Arc User
    edited September 2008
    Thank you so much! as for me the prices are a bit high. But I haven't lost faith :cool:
    [SIGPIC][/SIGPIC]
    ★ :Sikozu :: Venomancer: ★ :Nebira :: Cleric: ★
  • mystic
    mystic Posts: 0 Arc User
    edited September 2008
    Prices are way too high for heirograms and world trumpets. Those need to be cut in half.
    [SIGPIC][/SIGPIC]

    Selfish blood runs through my veins. I gave up everything for fame.

    Pandora - 8X Mage - Lost City (PvP - The only server worth playing.)
  • celes
    celes Posts: 0 Arc User
    edited September 2008
    Or cut the zen prices in half. That'd be amazing.
  • vigor
    vigor Posts: 0 Arc User
    edited September 2008
    As long as you guys reduce hiero price to something reasonable I don't give a damn about anything else
    [SIGPIC][/SIGPIC]
    Lost City
  • kinetikop
    kinetikop Posts: 219 Arc User
    edited September 2008
    Good to see this, while I have started the search for a new game, maybe I won't leave just yet. I will repeat what I said earlier.

    I got home from work last night expecting to spend roughly $100.00 USD on the cash shop. After viewing the prices ingame of the cash shop gold prices for items and viewing the conversion rate and how much it was for ZEN I decided not to spend any money. I would say if the prices where halfed I would be willing to spend my money, althought some of the prices in the cash shop such as the materials would need to be more than halfed to be a "reasonable" price in my opinion. But most of the prices would be just fine if they were cut directly in half.
    [SIGPIC][/SIGPIC]
  • mojin
    mojin Posts: 24 Arc User
    edited September 2008
    After some thought and reading, I think its not so much the cost of the items as it is the amount of zen you get for your money. If you tripled the amount of zen per $1 then it would balance it out enough, in my view, to be a little higher than the Malaysian but still acceptable pricing.

    I don't plan on quitting over the prices, but I don't plan on buying any zen either unless something is altered to an acceptable level.
  • nounours
    nounours Posts: 453
    edited September 2008
    Hello,
    I think that the price is too expensive, but well i think that evrybody here already knows what i think , haha;)


    Here is one Petition, where already, many people gave(and will keep giving) their opinions.
    Quote (from one old thread):


    This Petition already exsist in one other thread but isnt clear,
    so evrybody who disagree with pwi zen price(100zen=1gold=1$),
    sing the petition instead of making many threads for the same thing.

    Besides i would want to add this: pw-my and pw-eu has cheaper cs, i dont understand how pwi can put those price, I mean, they should probably realize that many players will leave(or never use cs) pwi if they keep the prices the way they are.
  • zoefox
    zoefox Posts: 225
    edited September 2008
    I think the extention stone prices are just fine as they are since they are perm anyway and help forever. Consumables however, should be quite low in price considering how often they will be used. Everyone will buy them all the time so a low price will only make them buy even more.
  • monarch
    monarch Posts: 1 Arc User
    edited September 2008
    Thank you very much Dvorak. This will hopefully help streamline the information process.

    I have never played a PW server before, and loved closed beta. I can see the usefullness of the CS, and the price honestly isn't too bad for me, personally. I would like to see the conversion rate be better or the prices in game be a bit lower. Perhaps a bit more bang for the buck.

    I've done the cash shop thing before in games like Rappelz, and it has its perks. But in Rappelz you pretty much have to purchase to proceed in the late game, and it was a big turn off for me. Thankfully you guys have not done that, or at least it is limited for heiro's as those are the only things that really can't be obtained in the game in one way or the other. (or very few via quests.)

    I know this next arguement is on a per person basis, but something to think about. $50 bucks in someone's gas tank should be lasting longer than $50 bucks in items in-game.
  • vigor
    vigor Posts: 0 Arc User
    edited September 2008
    zoefox wrote: »
    I think the extention stone prices are just fine as they are since they are perm anyway and help forever. Consumables however, should be quite low in price considering how often they will be used. Everyone will buy them all the time so a low price will only make them buy even more.

    I agree with this
    [SIGPIC][/SIGPIC]
    Lost City
  • eternal
    eternal Posts: 0 Arc User
    edited September 2008
    i know that if the prices get lowered i was willing to spend about $40 a week that was what i spend in pw.my
    and i know that pwe will come to agree on a Price that will b fair for both of us due to no middle man it was highly expected from us here and i thought the $1 zen/gold was a rummer till this afternoon i hope it gets changed soonthis is a great community with great gms i know u guys are listening
    [SIGPIC][/SIGPIC]
    My battle is not won till your soul is mine

    server lost world east
    name eternal
    class archer
    SouLLeSS GM
    perfictworld.guildlaunch.com
  • koolk
    koolk Posts: 32 Arc User
    edited September 2008
    I believe there are many people that would be more willing to spend money if they see the prices drop to a more reasonable level. Heiros are very important and seeing them cost so high is going to be make it very difficult for people to get them.

    Please drop the Gold/Silver costs so people that bought ZEN already are not punished. It would suck to pay 50$ today and find out you can get that same amount of ZEN for 25$ in the near future.

    Also, I recommend a 10$ amount. 20$ is quite steep for minimum payment.

    =(
  • karmelia
    karmelia Posts: 0 Arc User
    edited September 2008
    One problem I see if the prices of some items are reduced in a few days : those who already bought some items in the cash shop will be quite dissatisfied unless you compensate them in some whay.....

    And here's what I wrote in another post about cahs shop prices :

    Let's make a RL comparison :

    I go to a store to buy a bag of chips.

    Brand A is selling their bags $1.50.

    Brand B is selling their bags $0.99.

    Chances are that in the end I'll get two bags of brand B instead of one bag of brand A. Even if in the end, the 2 bags will cost me more.

    You can do the same thing in this game : You can sell some fashion for 10 golds, or decide to sell them for 6 golds. At 10 golds, I'll buy one, or even none. At 6 golds I'll buy one if not 2.

    Now... what way will allow you to make more money? Think about it....
    Frankieraye said : "we can promise that we will work to improve all facets of community, engineering, and customer service to ensure that something like this doesn't happen again."


    (We are still waiting to see any improvements or changes beign implemented. More empty promises from PWI?)
  • ranthe
    ranthe Posts: 0 Arc User
    edited September 2008
    I signed that petition, and i hope many others will as well. The price of Gold itself is what needs to be cut, not the price of the items in CS (although guardian and spirit charms could stand a cutback)
    [SIGPIC][/SIGPIC]
  • poison
    poison Posts: 0 Arc User
    edited September 2008
    People in charge of pricing... Please, all cash shop prices need to be reduced to make the total of the items at least close to the other game. A fee for having much better admins & servers to play on is fine, but that much of a fee is just going to make people not pay. Not just heiros or trumpets but mounts, clothes, expansion stones, fireworks, restat scrolls, etc. I don't mind spending a good deal of money for all of the hard work and rack/bandwidth charges that go into the games that I have lots of fun playing, but until the pricing is fair, I'm afraid I won't be able to justify the expense.
    [SIGPIC][/SIGPIC]
  • kinetikop
    kinetikop Posts: 219 Arc User
    edited September 2008
    For a relatively easy way to fix this problem all you would have to do is increase the amount of gold you get per zen, and then give people who have already purchased zen the equivalent of what the increase was. So if they make it so $50.00 = 100gold in game, and you already purchased $50.00 and got 50 gold in game, they would simply add another 50 gold to your account.
    [SIGPIC][/SIGPIC]
  • teesh
    teesh Posts: 0 Arc User
    edited September 2008
    I had played PW-MY for a bit, but the horrible translations made it almost impossible to do quests without a guide, so I left before buying any cubigold. When I heard about PWI and saw that the translation was actually coherent, I was really looking forward to playing AND buying Zen. But along with the others here, I won't be buying Zen or using the cash shop with prices as they are. And if they aren't signifigantly reduced, I don't see myself staying here.
    [SIGPIC][/SIGPIC]
  • mojin
    mojin Posts: 24 Arc User
    edited September 2008
    karmelia wrote: »
    One problem I see if the prices of some items are reduced in a few days : those who already bought some items in the cash shop will be quite dissatisfied unless you compensate them in some whay.....
    I know I'd be happy to see price drops even if i did already purchase something. If they did and the price changes, then all and all they could have waited but chose not to, so theres no need to for reimbursement for impatients
  • karmelia
    karmelia Posts: 0 Arc User
    edited September 2008
    kinetikop wrote: »
    For a relatively easy way to fix this problem all you would have to do is increase the amount of gold you get per zen, and then give people who have already purchased zen the equivalent of what the increase was. So if they make it so $50.00 = 100gold in game, and you already purchased $50.00 and got 50 gold in game, they would simply add another 50 gold to your account.

    Yeah, that would make sense.
    Frankieraye said : "we can promise that we will work to improve all facets of community, engineering, and customer service to ensure that something like this doesn't happen again."


    (We are still waiting to see any improvements or changes beign implemented. More empty promises from PWI?)
  • rolan
    rolan Posts: 0 Arc User
    edited September 2008
    I've pretty much said my opinions in another thread but for the sake of organization I'll restate.

    I could buy a real shirt for the half the price of some of the CS fashion, bits of code should not cost more than bits of thread.

    The prices are far too high and not competitive with other games I've played, and with the release of a europeen version coming who have already said that prices will be three times lower than here it's a poor marketing move. You're scaring new players and even veteran players away.

    Money I would have spent so far, did in CB, and was willing to at much lower prices: 27 gold/zen by lvl 20. Now: nothing. That's money the game won't get back. I'd really like to see an improvement as I have no other complaints about the game so far, and since it's literally losing money I would hope they do it soon. On the plus I'm going to go buy a milkshake and a meal with the money I saved, and it'll probably cover the gas too.

    My suggestion: Lower all cash shop items to a point where they are competitive with other versions, or we might as well go to those other versions and get more for our money.
  • mojin
    mojin Posts: 24 Arc User
    edited September 2008
    kinetikop wrote: »
    For a relatively easy way to fix this problem all you would have to do is increase the amount of gold you get per zen, and then give people who have already purchased zen the equivalent of what the increase was. So if they make it so $50.00 = 100gold in game, and you already purchased $50.00 and got 50 gold in game, they would simply add another 50 gold to your account.
    Completely and 100% agree with this. As I have said in a previous post, after a bit of reading the rate for the cubi gold. I believe 300 zen for $1 would be an acceptable price change. Its still a little bit more than cubi but not by much.
  • harshva
    harshva Posts: 48 Arc User
    edited September 2008
    Those items which has lot of use and are repeatable should be lower. For mounts and other stuff we will be buying once so it won't make much of a difference.
    Harsh
  • kinetikop
    kinetikop Posts: 219 Arc User
    edited September 2008
    Glad to see the thread is back, Thanks Devorak for fixing it. Can't wait to see some feedback about this issue from the PWE team, other than the general "We hear ya." sort of feedback.
    [SIGPIC][/SIGPIC]
  • ranthe
    ranthe Posts: 0 Arc User
    edited September 2008
    Right now we need REAL answers, like what exactly went wrong and why a third or so players that reached 40 in CB didnt get the free zen.

    The "We listen to the players" answer needs to stop. That's like just nodding and saying "Mhm" when your wife is being annoying. It doesn't answer anything.
    [SIGPIC][/SIGPIC]
  • harshva
    harshva Posts: 48 Arc User
    edited September 2008
    Thanks Devorak!!
    See he didn't intentionally delete it, happens. People need to calm down with all "ZEN" threads.
    Harsh
  • catica
    catica Posts: 0 Arc User
    edited September 2008
    I think the price of Zen overall is just WAY to exspensive. It would cost me $63 to get married in the game! In real life its only $50 to pay a magistrate to marry you where I live. That means it is more exspensive to get married on a game then it is to get married in real life.. Thats where I draw the line..

    I play PW Mal and I have played it for a quite a while now. I have purchased a few hundred in cubis over there. I was very excited when the US servers where Im annoused. I live in the USA. I looked forward to things being in english, no lag, the majority of the players speaking english and more.

    TBH seeing the zen prices has ruined the game for me. I love fashions, I love zhenning, I just love the neat little extra things in there like the mood auras, fireworks etc. Im not paying these prices they are ridiculous. Which means I wont be able to access some of my favorite parts of the game. Which ultimately means I wont be playing for long unless the prices are reduced.

    LOWER THE PRICES and not just by a few silver here and there. As long as any of the prices are 3x more than PW MAL I wont be purchasing Zen on this game!
    [SIGPIC][/SIGPIC]
  • monarch
    monarch Posts: 1 Arc User
    edited September 2008
    Yes, thank you Dvorak. Is there any statement that you or others can give to let us know what is in your minds at this time? Your opinions and thoughts are important to us as well.

    This is a discussion thread after all, so discuss with the people. :)
  • zeusa
    zeusa Posts: 1 Arc User
    edited September 2008
    I am an experienced player from PW MY, and Canadian, and was looking forward to PWI. My girlfriend had already d/l'ed the client and is already on PWI, she told me about the prices for zen, and I wont even bother downloading PWI onto my computer. Unless the prices are similar to PW MY where it's affordable and comeptitive, there is no point. We will spend our money where we can actually get more than 2 things for $20. My g/f and I over the months we have been playing PW-MY have spent $2000 or more dollars on cubi and gold for the game, a lot more then some people and other spend more than us, but if prices do not come down, PWI wont get much from anyone. We were both looking forward to no lag, especially since my gf plays casters, the IP ban was also a big persuader for the both of us as well. BUt we rather deal with PW MY then lose the enjoyment of being able to afford the fringes in PWI.
  • celes
    celes Posts: 0 Arc User
    edited September 2008
    This is great, but why do I get the feeling this is falling on deaf ears?

    Can we get some feedback?

    Can we get some damn changes -SOON- instead of a month from now? These prices are hindering leveling and it's rather annoying.

    I have a bad feeling EXP scrolls are gonna cost like 2 dollars =/.
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