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    • Funny, I don't feel like a bot...

    Posts: 3 Arc User
    edited September 2008 in General Discussion
    I was playing my level 7 Venomancer solo around Broken Bridge Village, annoyed by the bots, and the next thing I know I'm banned as a bot.

    I am happy that the GMs are being aggressive towards bots, but what safeguards are in place to be sure you don't ban a non-bot player? Other games I play have a pop up window that requires a response that only a person would be able to answer.

    My suspicion is that since the area was very crowded, and many players were all competing for the same monsters, some players were reporting anyone in their way to eliminate some competition.

    Any suggestions that might get me un-banned before the over a day time period? The online ticketing feature is down, so I sent an email to the PWI customer service address, but I imagine that won't even be seen until after the ban time has passed.
    Post edited by darkoverlord on

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    • Posts: 680 Arc User
      edited September 2008
      Email, or PM one of the Admins on the forum and ask them to look into it. Make sure you include your account login ID and character/server names in the message.
      [SIGPIC][/SIGPIC]
    • Posts: 0 Arc User
      edited September 2008
      ryuuzaki wrote: »
      Email, or PM one of the Admins on the forum and ask them to look into it. Make sure you include your account login ID and character/server names in the message.

      email customerservice@perfectworldinc.com for assistance on this matter.
      pwe_dvorak.jpg

      Follow me on twitter: http://twitter.com/pwe_dvorak
    • Posts: 3 Arc User
      edited September 2008
      Thank you for the info. I have an email into the customer service already, but I'll try the message to the forum admin too. You rock :)

      edit: Dvorak is an admin. I guess I can only wait on the email. *sighs*
    • Posts: 14 Arc User
      edited September 2008
      and u think u got problems...
      i've been perma banned from both forum and game and don't even know why
      and the e-mail with the answers is taking to come now 5 hours and counting...
    • Posts: 0 Arc User
      edited September 2008
      juliov wrote: »
      and u think u got problems...
      i've been perma banned from both forum and game and don't even know why
      and the e-mail with the answers is taking to come now 5 hours and counting...

      how are you permabanned from the boards if you just posted the above? :p
      pwe_dvorak.jpg

      Follow me on twitter: http://twitter.com/pwe_dvorak
    • Posts: 225
      edited September 2008
      dvorak wrote: »
      how are you permabanned from the boards if you just posted the above? :p

      Look at the post count and join date. Looks like a new account to me.
    • Posts: 219 Arc User
      edited September 2008
      dvorak wrote: »
      how are you permabanned from the boards if you just posted the above? :p

      He/she made a new account? The old account is permabanned...
      [SIGPIC][/SIGPIC]
    • Posts: 0 Arc User
      edited September 2008
      kinetikop wrote: »
      He/she made a new account? The old account is permabanned...

      eh, the last time we permabanned someone from the boards was over 2 weeks ago.
      pwe_dvorak.jpg

      Follow me on twitter: http://twitter.com/pwe_dvorak
    • Posts: 0 Arc User
      edited September 2008
      dvorak wrote: »
      eh, the last time we permabanned someone from the boards was over 2 weeks ago.

      also wouldn't you ban their ip as well?
      [SIGPIC][/SIGPIC]
      ★ :Sikozu :: Venomancer: ★ :Nebira :: Cleric: ★
    • Posts: 60 Arc User
      edited September 2008
      i will rather keep this matter away from forum if i am you.
      [SIGPIC][/SIGPIC]
      I will be your angel
      Protecting you from heaven
    • Posts: 14 Arc User
      edited September 2008
      i made a new account...
      i don't know about the ip thing, probably yes i'm not at the same pc anymore nor the same conection so i don't know if they banned my ip

      they sent me a message =DD
      i'm so happy

      edit: for a question i send 2 days ago ={
      but i'm ok pacience is the key ^^
    • Posts: 662 Arc User
      edited September 2008
      If it's the kind of ban you get that says "this account is banned" and doesn't let you log in: you probably got hit by the "fraud filter" ban like I did at CB release when syl stole my name.

      If you can log in and it says why you're forum banned forever, then they manually banned you.
      [SIGPIC][/SIGPIC]
      Official PWI irc: (mirc command, opens in a new window and won't interfere with any servers you're already on) /server -m irc.deltaanime.net -j #pwint
    • Posts: 14 Arc User
      edited September 2008
      ren wrote: »
      If it's the kind of ban you get that says "this account is banned" and doesn't let you log in: you probably got hit by the "fraud filter" ban like I did at CB release when syl stole my name.

      If you can log in and it says why you're forum banned forever, then they manually banned you.

      i can login, but the gm said to me that is a billing issue that he can't help me =X
    • Posts: 15 Arc User
      edited September 2008
      Yes please lets make sure we are getting the right people please. A friend of mine was banned for supposed botting except we were in the same party. Its been almost 6 hours since he emailed customer service I hope I didnt get banned over night. We were in a huge group of lowbies trying for the king beetles for the injured guy quest.
    • Posts: 3 Arc User
      edited September 2008
      Well my ban was for 1666 minutes, which is a little over 24 hours. I emailed customer service right away when I saw the support ticket thing was down, and I haven't had any reply yet. It's been about 12 hours so far. I don't actually expect a reply until after the ban is lifted at this point, if I receive a reply at all. I hope it isn't like that by design.
    • Posts: 14 Arc User
      edited September 2008
      i was thinking of starting a new character but i already got my name and im in my guild, everything on tracks

      but what is all of this if i cant login =X

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