Where is that 1000 free Zen I was supposed to receive?

finasoa
finasoa Posts: 68 Arc User
edited September 2008 in Support Desk
I was level 44 before Closed Beta ended but I certainly don't have any Zen available on the billing page, nor do I have gold in the cash shop.

On the billing page it says I have 0 Zen...

I haven't seen a post anywhere telling us how we use the Zen we were supposed to get. I'm either blind and missed it or it was supposed to be automatically deposited...but it wasn't.

If for some reason you misread my character level I sure hope there is SOME way you can go back and doublecheck.

I know Zen must be available or something because people are using world chat...

Unless i've gone completely crazy...

So...what's going on?

Comments

  • finasoa
    finasoa Posts: 68 Arc User
    edited September 2008
    I apologize if this posted sounded rude or anything. It wasn't meant to seem like I was angry. I am just checking to see if everything is going as is should be. Just want to know whether Zen was really deposited or not.

    Was kind of hoping to log in and be able to put the 1000 Zen into my account right from the beginning...but I guess not?
  • ryuuzaki
    ryuuzaki Posts: 680 Arc User
    edited September 2008
    Most people should have already received it by now. If you haven't, email: customerservice [at] perfectworldinc [dot] com
    [SIGPIC][/SIGPIC]
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