Unable to login on Firefox

esux
esux Posts: 87 Arc User
edited August 2008 in Support Desk
So, yeah. I can't login on firefox, I just get a wrong password/username error.

Works fine in IE though.
Post edited by esux on

Comments

  • sahrai
    sahrai Posts: 5 Arc User
    edited July 2008
    Try clearing your cache/cookies .. make sure you dont have a proxy enabled on Firefox.

    What version of Firefox are you using?
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  • esux
    esux Posts: 87 Arc User
    edited July 2008
    Surprisingly that did the trick.

    Thanks, now I feel like an idiot. D:
  • sahrai
    sahrai Posts: 5 Arc User
    edited July 2008
    No problem ^^

    Glad I could help.
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  • merulz
    merulz Posts: 0 Arc User
    edited July 2008
    esux wrote: »
    Surprisingly that did the trick.

    Thanks, now I feel like an idiot. D:

    Yes, yes you are a noob.;)
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  • orinj
    orinj Posts: 460 admin
    edited July 2008
    sahrai wrote: »
    Try clearing your cache/cookies .. make sure you dont have a proxy enabled on Firefox.

    What version of Firefox are you using?

    thanks for the assist, sahrai :)

    - orinj
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  • sahrai
    sahrai Posts: 5 Arc User
    edited July 2008
    orinj wrote: »
    thanks for the assist, sahrai :)

    - orinj

    Sure, no problem. Always happy to help! :)
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  • blackbird
    blackbird Posts: 19 Arc User
    edited July 2008
    I don't even need to clean that up so I can log in without any problem. xD
  • snaptrap
    snaptrap Posts: 0 Arc User
    edited July 2008
    No offense to the PW website, but most lesser websites are a lot more sensitive to browser or connection settings. For me, I've been using IE7 and haven't been able to logon properly for a while. When I click Reply, it either takes me to the main page or it just reloads the current one. I installed FF3 as a backup browser and now IE7 works. Could be Vista too. It always seems to have problems of some kind and any given time.

    There's another Free2Play turn based MMO that just launched closed beta and their website has issues as well with some settings. I can't even login there so I dumped the game entirely.
  • roxy
    roxy Posts: 0 Arc User
    edited July 2008
    snaptrap wrote: »
    No offense to the PW website, but most lesser websites are a lot more sensitive to browser or connection settings. For me, I've been using IE7 and haven't been able to logon properly for a while. When I click Reply, it either takes me to the main page or it just reloads the current one. I installed FF3 as a backup browser and now IE7 works. Could be Vista too. It always seems to have problems of some kind and any given time.

    There's another Free2Play turn based MMO that just launched closed beta and their website has issues as well with some settings. I can't even login there so I dumped the game entirely.

    Are you talking about Atlantica? If so, I did also had a problem but not anymore.
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  • snaptrap
    snaptrap Posts: 0 Arc User
    edited July 2008
    I am talking about Atlantica. The game was good but I was unable to submit my bug finds due to the problem with the website. It probably works now with my problem here resolved. Oh well, I don't mind Firefox and it's good to have just in case.
  • silentblade
    silentblade Posts: 19 Arc User
    edited July 2008
    snaptrap wrote: »
    No offense to the PW website, but most lesser websites are a lot more sensitive to browser or connection settings. For me, I've been using IE7 and haven't been able to logon properly for a while. When I click Reply, it either takes me to the main page or it just reloads the current one. I installed FF3 as a backup browser and now IE7 works. Could be Vista too. It always seems to have problems of some kind and any given time.

    There's another Free2Play turn based MMO that just launched closed beta and their website has issues as well with some settings. I can't even login there so I dumped the game entirely.

    I also have this problem so im useing firefox now so i can reply :(
  • caribbean
    caribbean Posts: 70 Arc User
    edited July 2008
    Same problem here.
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  • salt
    salt Posts: 1 Arc User
    edited July 2008
    These problems should be fixed now. However, if you use a browser that caches the webpage when you close it, you may get a login error the first time you try to login after reopening the browser. Simply refresh the page to fix this. We've put metadata into the site to inform the browsers they need to refresh data on every visit, but some still don't as an attempt to load faster. We will continue to search for a workaround for this problem.

    -Salty
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  • ryuuzaki
    ryuuzaki Posts: 680 Arc User
    edited August 2008
    Force-refreshing the page (CTRL+F5) will probably be the best way to refresh.
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