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What is the Arc Client?
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cant get into other account

ste#2605 ste Posts: 9 Arc User
hi i have a ten year old account i cant get into.i obviously dont remember the e mail or password just my game passwords.any help or advice pls and ty

Comments

  • heero200heero200 Helper Extraordinary Posts: 3,878 Community Moderator
    If you don't remember the username or email this will be near impossible,

    You can try support but that's a needle in a hay stack.

    No harm in trying tho.

    Thanks.
  • ste#2605 ste Posts: 9 Arc User
    i know my ingame passwords just not e mail from ten years ago
  • ste#2605 ste Posts: 9 Arc User
    edited July 31
    soz i should add bit more info i recently bought a new laptop.some reason wont let me into account.i know my game passwords just not my old e mail its ten years old and doubt even exists now
  • heero200heero200 Helper Extraordinary Posts: 3,878 Community Moderator
    With our a Username or E-Mail address their is not much to search for.

    Thinking about it if your 100% sure on the toon names on the account then may be Support will be able to help you. Knowing the passwords will not really help as the support team can not access this.

    My suggestion

    Send an e-mail to the address in my signature saying your situation, GIVE as much info as you can on the account. They may be able to help you from that point. But thats not to say they can... It really is a MAY BE...

    Thanks.​​
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