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Blessing & Arc Codes Internal Error - resolved -

heero200heero200 Helper ExtraordinaryPosts: 3,908 Community Moderator
edited April 21 in General Discussion
Afternoon all.

The team are aware of a problem with arc codes currently not working in the arc client.

Please use the Web page at the moment as this is still working.
https://www.arcgames.com/en/redeem

Will update if I find out anything new.

Thanks.​​
Post edited by heero200 on

Comments

  • fededominofededomino Posts: 134 Arc User
    why not JONES BLESSING not work getting an ( internal error ) i have this code ( nuJzBi0A ) worked last week , but no luck now i also tried arc repair , no luck
  • faroszplfaroszpl Posts: 1 Arc User
    I have the same problem, tried to use it and it's not working. Yesterday was the same situation.
  • et3reaet3rea Posts: 55 Arc User
    redeem through site at https://www.arcgames.com/en/redeem . apparently arc has issues but using this you will be able to redeem blessings.
  • fededominofededomino Posts: 134 Arc User
    i did this way ( www.arcgames/en/reedem ) it worked so with ( com ) or not its fine
    thank you :)
  • bruinvisbruinvis Posts: 36 Arc User
    Something else not working: Arc doesn't write "home" in the ini file so when starting Arc we see "games" first, no matter how many times we try to change this setting. ;)
  • heero200heero200 Helper Extraordinary Posts: 3,908 Community Moderator
    fededomino wrote: »
    why not JONES BLESSING not work getting an ( internal error ) i have this code ( nuJzBi0A ) worked last week , but no luck now i also tried arc repair , no luck

    Thank you,

    The team where aware of this issue as of Friday Morning. Hopefully Will be resolved soon.

    Ive also moved your thread to this announcement as it is all the same problem at the moment,

    @bruinvis Im sorry but this is something you may find best to post to the Arc forums. My guess is that DIR is not able to save the changes to the file as write access is not set correctly?

    May be their will be a Thread on this Crosses Fingers.

    Thanks.​​
  • bruinvisbruinvis Posts: 36 Arc User
    edited April 13
    heero200 wrote: »
    @bruinvis Im sorry but this is something you may find best to post to the Arc forums. My guess is that DIR is not able to save the changes to the file as write access is not set correctly?

    I've changed the ini file myself after closing Arc. Then I started it and was expecting Arc would use my settings but Arc just changed the settings back. I don't care about it much since I will not install any other game. Will check the Arc forums if others already posted it.

    Thanks

    edit: have written it in the Arc forum
  • whipmaihurrwhipmaihurr Snuggles Posts: 133 Arc User
    It isn't even the end of the year yet however I am having issues with retrieving blessing. I keep getting a message saying "internal error please try again?"
    The only GOP
  • heero200heero200 Helper Extraordinary Posts: 3,908 Community Moderator
    edited April 14
    It isn't even the end of the year yet however I am having issues with retrieving blessing. I keep getting a message saying "internal error please try again?"

    Please check sticky thread.

    Merge with sticky thread.

    Thanks
  • gama#6707 gama Posts: 1 New User
    edited April 19
    Guys i need help, i cant login, it says ''disconected from server pleas log in again'', do i use the arc account to login to game ?
    Newbie btw xD
  • chilpodchilpod Posts: 42 Arc User
    gama wrote: »
    Guys i need help, i cant login, it says ''disconected from server pleas log in again'', do i use the arc account to login to game ?
    Newbie btw xD

    Uninstall Arc, install it again and start a new topic in Support Desk. Better than abusing other topics. :D
    Yes, you need Arc to start the game but think you use it already.
  • sheryhogosheryhogo Posts: 7 Arc User
    heero200 wrote: »
    Afternoon all.

    The team are aware of a problem with arc codes currently not working in the arc client.

    Please use the Web page at the moment as this is still working.
    https://www.arcgames.com/en/redeem

    Will update if I find out anything new.

    Thanks.​​

  • sheryhogosheryhogo Posts: 7 Arc User
    hello ,why it wont work ZpwEFQEJ?
  • sjampiesjampie Posts: 463 Arc User
    sheryhogo wrote: »
    hello ,why it wont work ZpwEFQEJ?

    you should get an internal error; nothing to worry about but just don't redeem this code. ;)
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