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"Disconnected from server, please login again" Error - Help!!

chibibatdollzchibibatdollz Posts: 202 Arc User
Hello,

I have re-install the game from scratch after a long hiatus. Everything was fine until I tried logging in. I keep getting the error "Disconnected from server, please login again." I am using the [US West] Twilight Temple server since my original account was in Sanctuary. I tried logging in 1am and at 2pm. It gave me the above error message both times.

Help would be appreciated. Thank you.

Comments

  • heero200heero200 Helper Extraordinary Posts: 3,688 Community Moderator
    You must log in via arc now.

    Using the bypass will cause the message. Click the play button in arc to launch pwi.

    Thanks.
  • prcruz88#2978 prcruz88 Posts: 1 New User
    It keeps telling me Disconnected from server, please login again, is there anything i can do to fix this? I just downloaded the game last night and i have not been able to log in cause of this problem.
  • heero200heero200 Helper Extraordinary Posts: 3,688 Community Moderator
    It keeps telling me Disconnected from server, please login again, is there anything i can do to fix this? I just downloaded the game last night and i have not been able to log in cause of this problem.

    you must launch the game using arc,

    Press the Play button in arc will start the launcher, It injects some code to the server to allow you to log in.

    This is the most common problem that this has been because.

    Let me know if this is not the issue and we can look at other bits.

    Thanks.​​
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