Hello can i have a reply to my tickets?

Options
steakspoon
steakspoon Posts: 31 Arc User
in General Discussion
Plain and simple, i bet staff is flood by tickets but i want to get my issues sorted before i ragedecide to chargeback and delete PWI_en folder

I am still convinced that a rollback instead of a different solution was the worst thing they could've done.

Comments

  • heerohex#3018
    heerohex#3018 Posts: 4,807 Community Moderator
    Options
    I'm sure your correct they are porb flooded with tickets.

    However I'm sure the team are dealing with tickets as fast as they can. Unfortunately it's going to take time to clear up this issue.

    With regards to the rollback I can't really say either way. The point comes down to not knowing the full extent of it.

    Thanks.
    - Support Ticket - ARC Forums - PW Wiki -

    - Support Contact -

  • phantomforce#4598
    phantomforce#4598 Posts: 397 Community Moderator
    Options
    What is it Sylen always said? They have something like 20 people supporting all their games?

    Might just have to wait in line a bit and be patient.​​
    ✯ Support Ticket ♥ Support Email: customerservice@perfectworld.com ♥ PW Wiki ✯
  • sharonnora
    sharonnora Posts: 6 Arc User
    Options
    my tickets been out for 10 hours and still nothing! i just want my $20 back :(
This discussion has been closed.

Categories