Tideswell Having DC Issues

shimarra
shimarra Posts: 192 Arc User
in General Discussion
It's not just me, I'm watching shops dc in west and also people in wc complaining.

Comments

  • jacobsrevenge
    jacobsrevenge Posts: 61 Arc User
    its not just shop. everyone having random DC i dnt knw why. rip DH squad :D
  • goldfinch47
    goldfinch47 Posts: 182 Arc User
    It's not just you and me.
  • heerohex#3018
    heerohex#3018 Posts: 4,887 Community Moderator
    Is this still a problem?

    Thanks.
    - Support Ticket - ARC Forums - PW Wiki -

    - Support Contact -

  • delarocquee
    delarocquee Posts: 13 Arc User
    Please, would be reasonable to give us something in return.
    I'm between "leaving all my dailies undone" or "keep trying and losing exp". Just dced mid fight again... there goes more exp.
  • kalystconquerer#0876
    kalystconquerer#0876 Posts: 1,421 Perfect World Employee
    edited December 2017
    Good morning!

    Just got into the office! This is just Tideswell? I'll take a look at it now and try to connect.

    If it's still persisting, I'll go ahead and alert Engineering!

    EDIT : It took me a little while to log in but I still got on. That's a bit concerning regardless, so I've sent an email out to our team to see what could be causing disconnects. I'll bring more updates as I get them!
  • nbreaking
    nbreaking Posts: 607 Arc User
    Yep, just DCed again and half my squad, something is definitely wrong.



    Mr. Justice
  • delarocquee
    delarocquee Posts: 13 Arc User
    edited December 2017
    Hey, morning!
    Just happened once again. I'm not sure if it is just Tideswell, but looks like.
  • shimarra
    shimarra Posts: 192 Arc User
    Still having dc issues, any update @kalystconquerer#0876
  • kalystconquerer#0876
    kalystconquerer#0876 Posts: 1,421 Perfect World Employee
    I just received word that there seems to have been something happening at the datacenter that hosts our EAST servers. Currently, we are shifting over traffic to stop the drops from happening, but you might experience a few more disconnects during this time as we do so.

    I myself haven't disconnected, but I'm still actively monitoring the server at this time.

    Thank you for your patience as we resolve this issue!
  • shimarra
    shimarra Posts: 192 Arc User
    @kalystconquerer#0876 thanks.
  • delarocquee
    delarocquee Posts: 13 Arc User
    Thank you again kaly!
  • jacobsrevenge
    jacobsrevenge Posts: 61 Arc User
    again and again. 5x dc after today's reset... cant do warsong badge run straight anymore. :/ no fun
  • delarocquee
    delarocquee Posts: 13 Arc User
    Died again, I'm sick of losing exp.
    Any updates @kalystconquerer#0876 ?
  • hekenheken
    hekenheken Posts: 5 Arc User
    Hello,

    I just started and am also dc-ing occasionally.
  • jtrek#9438
    jtrek#9438 Posts: 1 New User
    I can't even see Tideswell to try to log into it! Is the login server down? Is it down period? Help please!
  • heerohex#3018
    heerohex#3018 Posts: 4,887 Community Moderator
    jtrek#9438 wrote: »
    I can't even see Tideswell to try to log into it! Is the login server down? Is it down period? Help please!

    Server is online. I've just logged out after being on for 20 mins.

    Thanks.
    - Support Ticket - ARC Forums - PW Wiki -

    - Support Contact -

  • whipmaihurr
    whipmaihurr Posts: 133 Arc User
    Sometimes at random I keep having large lag spikes as of late.
    The only GOP

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