FREE Reawakening II Level 100 gift box

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Comments

  • edbiomedic5
    edbiomedic5 Posts: 1 Arc User
    I dont received a code ... zero code ... nothing
  • collerd1
    collerd1 Posts: 8 Arc User
    thenamesdomino said:

    So I'm going to jump in here and try to clear the air.

    Here's the information as I have it. This was an inactive players email that was sent out. There may be other triggers involved which may cause specific players to receive the email, but the people I usually bring up these questions with are MIA.

    So if you had an active account that got the email, you're one of the lucky ones and you probably shouldn't have received it.

    If you have an active account and did not get the email, this is by design.

    If you had inactive accounts and did not get the email, make sure you're subscribed to the Arcgames email list.

    If you are and still inactive but did not get one, I'll have to figure that out when people are back in the office on monday and we can get to the bottom of this.

    I know some of you are upset, but right now just have a little patience so I can sort this thing out.

    - Domino

    I got 3 active accounts (they get logged in like almost every day) and all 3 got the code.
    I must be very lucky lol.
  • sethvortu#5846
    sethvortu#5846 Posts: 1 Arc User
    Is this the email I keep hearing people talk about? Keep hearing about an email that gives a code for a level upto 100 pill.
  • foxella#1181
    foxella#1181 Posts: 9 Arc User
    sethvortu#5846 said:

    Is this the email I keep hearing people talk about? Keep hearing about an email that gives a code for a level upto 100 pill.

    Yep.
  • anita
    anita Posts: 32 Arc User
    edited May 2016
    Everything is bad. The support, the decisions, the promotions. Only goal in this game : milk the playerbase as much as possible and show no respect for them. Not going to put a cent in this game until I get the same items others got. The end.
  • darrendaga#6019
    darrendaga#6019 Posts: 6 Arc User
    anita said:

    Everything is bad. The support, the decisions, the promotions. Only goal in this game : milk the playerbase as much as possible and show no respect for them. Not going to put a cent in this game until I get the same items others got. The end.

    yeah ur right, its not fair to others not getting this email code
  • bsup68
    bsup68 Posts: 31 Arc User
    does those pills magicly fix your culties for you, or is it, use 1st pill and spend the weekend on catching up on culties?
  • foxella#1181
    foxella#1181 Posts: 9 Arc User
    bsup68 said:

    does those pills magicly fix your culties for you, or is it, use 1st pill and spend the weekend on catching up on culties?

    You need to do your culties after using the pill.
  • wishfulkit
    wishfulkit Posts: 4 Arc User
    edited May 2016
    While I was one of the lucky ones that DID get the pack, it bothers me some players did not receive the code, and the responce was, "Oh we are sorry it was glitched and only supposed to send to inactive accounts. Not every account the way it was" When its actually a bigger issue then that all together. The players missing the code also seem to miss other email related promotions, and its come to light that some players from other countries do not even get pwi emails on their service. Or arc auto checking "Do not send email updates" and locking promotions out.

    Its completely unfair to your clients. It may have been bugged, but it was hardly because they were deemed an "active" account and filtered it out as it was supposed to be. It was sent to ALL accounts. so something happened in between. I think players who never got it should be helped, or some sort of compensation should be given to those who didn't. This was a mess up on your end after all. I think more it deserves more investigation then just being told "tough luck". And for the love of god >.> don't send a new code out like the first illusion stone issue.

    (inb4flame posts and griping)
  • bsup68
    bsup68 Posts: 31 Arc User
    foxella#1181 said:

    bsup68 said:

    does those pills magicly fix your culties for you, or is it, use 1st pill and spend the weekend on catching up on culties?

    You need to do your culties after using the pill.
    thx for confirming what I was thinking :)

    gonna be lots of chars needing FB89 then xD

  • jadasia
    jadasia Posts: 520 Arc User
    edited May 2016
    foxella#1181 said:

    bsup68 said:

    does those pills magicly fix your culties for you, or is it, use 1st pill and spend the weekend on catching up on culties?

    You need to do your culties after using the pill.
    What you and others need to understand is that PWI makes boat loads of money off people who instalevel because now they need to instacharge gold to instagear their instaleveled toons to get those skills and cultis. That free gear in the email is just good enough to get them hooked into spending $100s on cash shop gears. Maybe coming soon to a cash shop near us a 100+ gold instaculti stone then they needs to spend $100s more in packs for tokens to get the skill books.

    It's a cash generating system. Sure they made money off people hypering in FCC however they make more money this way.
  • pitoyzkie
    pitoyzkie Posts: 1 Arc User
    This is too freaking unfair really
  • wishfulkit
    wishfulkit Posts: 4 Arc User
    And thread was merged even tho it had a completely different aim and directive then this thread. GG
  • sassylu1969
    sassylu1969 Posts: 4 Arc User
    this email apprently was meant for inactive accounts.. appreaciate the people who still play this game...come on these accounts are inactive for a reason.. alts for storage or they got bored or they completly got disinterested by the game due to you focusing on the wrong stuff
  • jadasia
    jadasia Posts: 520 Arc User
    pitoyzkie said:

    This is too freaking unfair really

    Welcome to life. Hate to break it that way but is it not so? I recall creating a toon on olf HT server long ago and deleting it on the account I received the email on. Wonder if that had anything to do with this account getting it.
  • evonbrito
    evonbrito Posts: 2 Arc User
    people who have not received the code lvl 100, will not they win more?
  • myhero#0905
    myhero#0905 Posts: 89 Arc User
    sassylu1969 said:

    this email apprently was meant for inactive accounts.. appreaciate the people who still play this game...come on these accounts are inactive for a reason.. alts for storage or they got bored or they completly got disinterested by the game due to you focusing on the wrong stuff

    it was given to lots of really active accs and not to many inactive ones. so they failed hard if that was the intention
  • myhero#0905
    myhero#0905 Posts: 89 Arc User
    wishfulkit said:

    And thread was merged even tho it had a completely different aim and directive then this thread. GG

    welcome to this forums mods
  • cockie
    cockie Posts: 5 Arc User
    edited May 2016
    Well all of my accounts (that I have set up to receive notifications) received a code... active or not.... so once again PWI eff'd up and is lying to us.

    IMO this would have been a code code for all the new users who are trying the game out.

    Also nice for this to happen on a Friday afternoon.. that way no one can deal with it over the weekend and PWI can pretty much wait till it blows over and ignore the issue.​​
  • foxella#1181
    foxella#1181 Posts: 9 Arc User
    jadasia said:

    foxella#1181 said:

    bsup68 said:

    does those pills magicly fix your culties for you, or is it, use 1st pill and spend the weekend on catching up on culties?

    You need to do your culties after using the pill.
    What you and others need to understand is that PWI makes boat loads of money off people who instalevel because now they need to instacharge gold to instagear their instaleveled toons to get those skills and cultis. That free gear in the email is just good enough to get them hooked into spending $100s on cash shop gears. Maybe coming soon to a cash shop near us a 100+ gold instaculti stone then they needs to spend $100s more in packs for tokens to get the skill books.

    It's a cash generating system. Sure they made money off people hypering in FCC however they make more money this way.
    That is what I was suspecting as well.
  • heerohex#3018
    heerohex#3018 Posts: 4,885 Community Moderator
    edited May 2016
    Yes and these codes are account bound.

    If you have not had this its worth checking...
    1. Your E-Mail Junk Box.
    2. Your E-Mail Spam and Junk Filters.
    3. Your Settings for mail https://www.arcgames.com/en/my/setting and click on the Language Preference Tab Checking the "Allow us to send occasional newsletters and updates to your registered email address."
    4. Check you have the right E-mail address on file. https://www.arcgames.com/en/my/account Here.
    5. Checking if their is a known Criteria for this.
    6. It Can take take a while for the system to send all these out so give it some time as well.
    7. As a last resort contact support IF YOU BELIEVE YOU SHOULD HAVE HAD THIS.

    As a reminder please do not post Account Bound codes as they will not work for others.

    Thanks.

    Heero.​​
    - Support Ticket - ARC Forums - PW Wiki -

    - Support Contact -

  • bruhfire2014
    bruhfire2014 Posts: 10 Arc User

    NOT received my code and any -mail :( How do I ? I've done everything q reported
  • heerohex#3018
    heerohex#3018 Posts: 4,885 Community Moderator
    bruhfire2014 wrote: »
    NOT received my code and any -mail :( How do I ? I've done everything q reported

    Their may be more reasons for not having got this. Only one of mine has. Was just some quick advise I came up with really. The main problem is the criteria they use for these drops.​​
    - Support Ticket - ARC Forums - PW Wiki -

    - Support Contact -

  • winteress#4706
    winteress#4706 Posts: 1 Arc User
    And the most interesting question is which criteria were used :)
  • bruhfire2014
    bruhfire2014 Posts: 10 Arc User
    heero200 said:



    bruhfire2014 wrote: »

    NOT received my code and any -mail :( How do I ? I've done everything q reported


    Their may be more reasons for not having got this. Only one of mine has. Was just some quick advise I came up with really. The main problem is the criteria they use for these drops.​​



    then that will be the one who will not receive the code ? :(:(:(
  • evonbrito
    evonbrito Posts: 2 Arc User
    I did not come anything in my email yet :/
  • foxella#1181
    foxella#1181 Posts: 9 Arc User
    evonbrito said:

    I did not come anything in my email yet :/

    That means you won't get anything. Start accepting that.
  • sylenthunder
    sylenthunder Posts: 3,061 Community Moderator
    wishfulkit wrote: »
    And thread was merged even tho it had a completely different aim and directive then this thread. GG
    No it didn't. It was exactly on-topic with a large part of the discussion going on in this thread. You are not a special snowflake.

    @heero200 I pulled the wandering posts out of the code thread and dropped them into this one, since there were all this discussion as well.
    myhero#0905 wrote: »
    welcome to this forums mods
    Yes, it's like running a day care sometimes, except at a day care, I could expect clients to get smarter over time. tiger-27.gif

    The forums where you don't have people actively taking care of **** threads and merging/moving/deleting, are forums that do not have active moderators. There is absolutely no reason to have eight different threads on the same freaking topic. None.​​
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    Support Email: customerservice@perfectworld.com
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  • bruhfire2014
    bruhfire2014 Posts: 10 Arc User
    I am very sad because all my friends received the code by e- mail and I do not , have not had a response from the arc , will be the one to not receive the code?
  • holypumping
    holypumping Posts: 3 Arc User
    Im not sure why people are complaining that they got codes for their main and alt accounts but not for all... their are people with only one account that never got a code when you got more than one. Stop being so greedy and take what you get. Be lucky you got a code because not everyone got one and part of the reason that is because people have alt accounts that are recieving codes which they shouldnt be as others who dont have alts never see a code. sad
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