Perfect attendance reward

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  • baseaddress
    baseaddress Posts: 202 Arc User
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    We need our vendor shop reward back, please.
  • testxvi
    testxvi Posts: 309 Arc User
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    Well I'm keeping the reward unexchanged untill they fix the dates. I would like to have the shop and title again this year. tiger-27.gif​​
  • almalexia29
    almalexia29 Posts: 4 Arc User
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    aww me too lost my cute vendor shop :'(
  • elyora2
    elyora2 Posts: 195 Arc User
    edited January 2016
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    Good game pwi...

    ENc3ZTR.png

    So valid untill today... =_=​​
  • defender60
    defender60 Posts: 1 Arc User
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    Hello, my catshop gone too, please solve this
  • sylenthunder
    sylenthunder Posts: 3,061 Community Moderator
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    defender60 wrote: »
    Hello, my catshop gone too, please solve this

    At a minimum, everyone affected will need to submit a ticket. Might as well get started on it now.​​
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  • vixensshop
    vixensshop Posts: 9 Arc User
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    sylenthunder said:


    At a minimum, everyone affected will need to submit a ticket. Might as well get started on it now.​​

    This is sillyness. They have record of everyone who was affected in their system. All the users who had perfect attendance. It's really unacceptable for them to expect all of those users to open a ticket, plus that puts an enormous workload on their customer service. -Everyone- who had perfect attendance was given a thing that has a catshop with the wrong expiration date.

    They should pull that data and fix it and send through mail like usual.
  • beast21g
    beast21g Posts: 631 Arc User
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    any news about that issue? or the only solution is send support ticket?
  • dbvanessa
    dbvanessa Posts: 3 Arc User
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    so history did repeat itself again.
    do
    -no CM for months
    -new CM is introduced
    -new CM promises activity and work with the community
    -CM is active for a week
    -CM disaapears for ever
    loop​​
  • sylenthunder
    sylenthunder Posts: 3,061 Community Moderator
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    dbvanessa wrote: »
    so history did repeat itself again.
    do
    -no CM for months
    -new CM is introduced
    -new CM promises activity and work with the community
    -CM is active for a week
    -CM disaapears for ever
    loop
    Domino hasn't poofed yet. He's still active. He just doesn't have any information to give us yet. Why it takes so long, I'll never figure out. Any company I've seen that functioned like PWE does fell over pretty quickly, or got purchased by someone more responsible. They must be getting the money parts right at least, but management obviously needs some work still.

    Also consider, the past week or so is the year-end holiday. Almost no work is done from Christmas Eve to New Year. Not to mention that almost the entire month of December is busy closing year-end stuff out, and the first week or so of January is sorting new year activities.​​
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  • bee11
    bee11 Posts: 11 Arc User
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    Soooo .... Did anything happen on this? If I cash in the reward now will I get the title? Will the Catshop still have an expiry date of Jan 1, 2016 or has it been changed to 2017? Did anyone submit a ticket and get the title?
  • testxvi
    testxvi Posts: 309 Arc User
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    I wouldnt do that. There havent been a patch yet to fix it.
    I'm still waiting as well.​​
  • beast21g
    beast21g Posts: 631 Arc User
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    3 days passed no news from support
  • sylenthunder
    sylenthunder Posts: 3,061 Community Moderator
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    beast21g wrote: »
    3 days passed no news from support
    Considering their average response time is 3-5 business days... You're just getting started.​​
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  • koudelkamorgan
    koudelkamorgan Posts: 140 Arc User
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    At least you might hear back about this before we get nightshade fliers in the event shop. The turnaround on that is 2-3 years.
    samus_forum_tag_by_artbyanarchy-d5nz2ih.png
    I Aim To Misbehave
  • bosk
    bosk Posts: 33 Arc User
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    Even after last night's "FIX", the rewards are still messed up.

    - No Titles for either Reward
    - Annual Attendance Vendor Licence prize still expires on January 1, 2016 (so disappears after you log off)

    The only change is that the Full Attendance Vendor Licence prize now expires on January 1, 2017.

    I suppose TECHNICALLY this is all the Patch Notes said was changed, but seriously, you would think if you are fixing the bad dates you would do them both, no? Also, why still no titles? Can we get the titles using a ticket?

    Good Luck!
  • xdarknouzx
    xdarknouzx Posts: 7 Arc User
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    Patch does not work: Shop still disappears by relog..... :/
  • fededomino
    fededomino Posts: 246 Arc User
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    my catshop is gone too , it was valid untilo year 2017 january , did i mis something
  • fededomino
    fededomino Posts: 246 Arc User
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    fededomino said:

    my catshop is gone too , it was valid untilo year 2017 january , did i mis something

  • beast21g
    beast21g Posts: 631 Arc User
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    i had news from support before 3-4 days
    they told me that rewards will come back for the people who opened the pack and lose the item.
    But we must wait untill they fix it
  • missinin17
    missinin17 Posts: 38 Arc User
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    Any hope of getting my reward w/o a screenshot? the only proof I got is those sign in mats.
  • mintsummer
    mintsummer Posts: 125 admin
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    Please check the following link for newest update.
    http://www.arcgames.com/en/forums/pwi#/discussion/1204155/perfect-attendance-rewards
    close this one.
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