Anniversary Contest Winners Information Needed!

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Comments

  • celestial
    celestial Posts: 15 Arc User
    Do I have to submit a ticket instead to get my zen now? My wallet is still empty...
  • eternalghost
    eternalghost Posts: 154 Arc User
    Yeah mine still hasnt come into existence. It says ive been given $5, however I have no option to transfer it or do anything with it. :(
    Kymsplat - Sin -

    103 - 103 - 102
    Etherblade
    My Gear: http://mypers.pw/10/#543295
    My Youtube Channel: youtu.be/zyiaSCxQ_KY
  • sheepclouds
    sheepclouds Posts: 81 Perfect World Employee
    celestial said:

    Do I have to submit a ticket instead to get my zen now? My wallet is still empty...

    Sent them your info and let them know you haven't received zen yet :)

    Yeah mine still hasnt come into existence. It says ive been given $5, however I have no option to transfer it or do anything with it. :(

    If you go to Purchase History, is there a "Transfer" button in the upper right of the screen?
    OqejO6Y.png
  • eternalghost
    eternalghost Posts: 154 Arc User
    Sadly not Sheepy. Only archived transactions. The $5 has no transaction id and has not been transferred to any server or game, so I'm kind of confused on where it's gone/what it's doing XD
    Kymsplat - Sin -

    103 - 103 - 102
    Etherblade
    My Gear: http://mypers.pw/10/#543295
    My Youtube Channel: youtu.be/zyiaSCxQ_KY
  • sheepclouds
    sheepclouds Posts: 81 Perfect World Employee
    celestial said:

    Do I have to submit a ticket instead to get my zen now? My wallet is still empty...

    You should have yours transferred now :)

    Sadly not Sheepy. Only archived transactions. The $5 has no transaction id and has not been transferred to any server or game, so I'm kind of confused on where it's gone/what it's doing XD

    That is really strange, can you open a support ticket? Maybe they can look at your account and figure out what is going on. :) Sorry, I can't see player account information.
    OqejO6Y.png
  • celestial
    celestial Posts: 15 Arc User
    Okay thanks. Got it.
  • bangbang
    bangbang Posts: 127 Arc User
    edited November 2015
    Oh sorry,
    I didn't know I won xD TY!
  • daymond
    daymond Posts: 273 Arc User
    Hello @sheepclouds
    It is now the 23rd of November.
    Can we get any status update on our physical prizes?
    I received 1st place in one of October's contests and am still awaiting mine.
    alFcxeg.png
    www.Kniraven.com | Youtube.com/Kniraven | Twitch.TV/Kniraven | Facebook.com/Kniraven
  • celestial
    celestial Posts: 15 Arc User
    True, I am still waiting for my tiger plushy here.
  • catgirldesu
    catgirldesu Posts: 993 Arc User
    Same, I haven't received my reward yet.​​
  • celestial
    celestial Posts: 15 Arc User
    Any idea when the tiger plushy will be shipped out from the contest? I am still waiting for mine.
  • daymond
    daymond Posts: 273 Arc User
    Hello @sheepclouds
    It is now the 23rd of November.
    Can we get any status update on our physical prizes?
    I received 1st place in one of October's contests and am still awaiting mine.​​
    alFcxeg.png
    www.Kniraven.com | Youtube.com/Kniraven | Twitch.TV/Kniraven | Facebook.com/Kniraven