cant find US servers?

sereneai
sereneai Posts: 5 Arc User
in Support Desk
My client hasn't been able to find the US servers since I went to log in yesterday afternoon. I can find -and log into- Morai just fine though, so I'm not sure what's up. Any suggestions?

It seems the patcher can't connect either (I usually bypass it, so I hadn't noticed before)

Comments

  • sylenthunder
    sylenthunder Posts: 3,061 Community Moderator
    If you're in Europe, then it's most likely heavy lag/packet loss on the international trunks lines.

    There's a couple of helpful sticky threads you should read that can help.

    Traceroute, pinging, the internet, and you

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  • sereneai
    sereneai Posts: 5 Arc User
    edited June 2015
    No, I'm on east coast USA. If anything, I ought to have the opposite problem if it were the trunk lines. I thought at first it might be a router problem, but that would kill the other server connection as well, ja? Anyway, they're not laggy or intermittent, they're completely missing.

    Incidentally, the links in your stickies seem to be broken since the migration.
  • sylenthunder
    sylenthunder Posts: 3,061 Community Moderator
    Yeah, and I can't edit it since it's not tied to this account, even though it's the same account. The internal links will be broken, so just manually scroll down to the posts. Anything external should still function.
    582c1776c46eef7b527939a98b9d95a5.png
    PWI Technical Support ~ ~ ~ PWE Support Tickets

    Support Email: customerservice@perfectworld.com
    ​​
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  • opkossy
    opkossy Posts: 11,177 Community Moderator
    Internal links should be fixed now. Vanilla ate part of the first post's formatting so I fixed that too.
    (Insert fancy image here)
    image
  • daymond
    daymond Posts: 273 Arc User
    Weird glitch o.o
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