Charge reward problem - mispriced rewards
Aasaf - Sanctuary
Posts: 356 Arc User
http://community.arcgames.com/en/news/pwi/detail/6001143-start-of-summer%27s-charge-rewards
Scarlet Machinated Terror is 2500 points. When i go to redeem it, it says 5000 points. Can someone fix this before the promotion ends b:pleased?
I will not mention that this reward started back in Thursday 6/19/2013 b:cute.
Scarlet Machinated Terror is 2500 points. When i go to redeem it, it says 5000 points. Can someone fix this before the promotion ends b:pleased?
I will not mention that this reward started back in Thursday 6/19/2013 b:cute.
Post edited by Aasaf - Sanctuary on
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Comments
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You'll want to submit a ticket on that.[SIGPIC][/SIGPIC]0
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Thats not the only issue. I didn't receive any points for quite a bit of what I spent as well. Missing points for nearly 25 gold I spent earlier this morning.0
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SylenThunder - Sanctuary wrote: »You'll want to submit a ticket on that.
Submitted a ticket, thanks.plusonepostcount wrote: »Thats not the only issue. I didn't receive any points for quite a bit of what I spent as well. Missing points for nearly 25 gold I spent earlier this morning.
Could be a timing issue, did you spend the gold after the rewards began?0 -
plusonepostcount wrote: »Thats not the only issue. I didn't receive any points for quite a bit of what I spent as well. Missing points for nearly 25 gold I spent earlier this morning.[SIGPIC][/SIGPIC]0
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Aasaf - Sanctuary wrote: »http://community.arcgames.com/en/news/pwi/detail/6001143-start-of-summer%27s-charge-rewards
Scarlet Machinated Terror is 2500 points. When i go to redeem it, it says 5000 points. Can someone fix this before the promotion ends b:pleased?
I will not mention that this reward started back in Thursday 6/19/2013 b:cute.
Fixed! Thanks for the notice and ticket.
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DefenderofDreams wrote: »Fixed! Thanks for the notice and ticket.
Umm DOD, i was expecting the Scarlet Machinated Terror price to change in the reward page. Not that you would edit the post. Only reason i spent gold was because the mount was 2 500 points = 50 gold.
Just saying sorry, need another 50 gold to be spent, to get the mount is an unacceptable solution. I was operating on the information that i needed 2 500 points not 5 000. Either best to refund the 50 gold or to set the mount to 2 500 points.
The unfair demand would be to award me another 2 500 award points b:chuckle.
The other mistake in the post that this charge reward started in 2013 has not been fixed either. Can't cherry pick the things you want corrected and say thank you.0 -
Yeah I had similar issues with charge rewards. Never got the points for transferring gold to the server on Thursday. Got points for spending it but I was short about 2300 points for the purchasing/transferring. Ticket submitted, in all fairness it got answered pretty quickly but they have had to escalate it.0
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