EU PLayers send this:

victor1337

'I am not happy with the way you have implemented the change in the VAT rules.
Please amend the payment options so that there is a level playing field between all countries on your servers.
This can easily be done via tying the additional bonus zen to the VAT rate applicable in each country so that the player receives additional bonus zen equivalent to the VAT charged.'

send it in to support and let's see if they can see sense.