Strange text when I try to start

Payne - Dreamweaver
Payne - Dreamweaver Posts: 16 Arc User
edited May 2009 in Support Desk
Up until just now, I havent had any problems with the gameclient. When I press start, a popup comes up with odd text that I cant read. What do I do?
Post edited by Payne - Dreamweaver on

Comments

  • Caledfwlch - Harshlands
    Caledfwlch - Harshlands Posts: 176 Arc User
    edited May 2009
    Post us a screen shot. Maybe we can help you from there.
  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited May 2009
    I'm going to need some more information from you. Go to Start, click on Run (or Search if using Vista), and type in dxdiag and press enter.

    Click on the Display tab, and then post here everything in the Device and Drivers boxes:
    dxdiag.jpg
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
  • sethris
    sethris Posts: 4 Arc User
    edited May 2009
    the same weird text comes up for me too... but illl post the system info stuff so maybe you can help me....
    manufacturer: n/a main driver: vga.dll
    chip type: n/a version:5.01.2600.0000(english)
    approx. total memory: n/a date: 8/4/2004 07:00:00
    current display mode: 1280 x 1024(32 bit) (1Hz) WHQL logo: yes
    monitor: mini VDD: vga.sys
    VDD:n/a
    DDI version: unknown
    this is exactly what it says... i might not have let it search my computer thouroughly enough, cause there's a lotta stuff it doesn't know...
  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited May 2009
    According to that, you don't have any video drivers installed. You'll need to consult your computer's manufacturer (or your video card's manufacturer, if you know it) to get drivers for it.
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
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