ERROR ON PRIMAL WORLD

roamon
roamon Posts: 5 Arc User
in Support Desk

I have an error in primal world, I am trying to submit a quest and I always get that error when flying or running in a certain part of the primal map, I first start with my venom and I thought it was a character error, but I just try with my psy and pass the same error





DodYN0H.jpeg

Comments

  • obielle
    obielle Posts: 1,214 Community Moderator
    Hmm I'm unable to see the image for some reason so I'm not really able to understand the issue. Maybe try uploading it on another website such as imgur.
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  • sjampie
    sjampie Posts: 624 Arc User
    edited September 2020
    Sorry for the late reply... have too much more important stuff to do...
    In the past this kind of error was mentioned and had something to do with the gfx-driver (in combination with Direct-X). I will log in and see if I can simulate the error while standing on your coördinates but think you only need to check if your drivers and OS are up to date.


    edit: the location (right above in your screenshot) isn't correct. Should try to verify the files to see if the problem can be solved.
    edit 2: was on the 'normal' location, only noticed the boxes on a different spot but didn't see any errors appearing. Best thing to do is checking your gfx-drivers and the DirectX. Hopefully that works to solve your problem.
    Post edited by sjampie on
  • roamon
    roamon Posts: 5 Arc User
    ok thanks, I will check the drivers of my gfx and directx .. if I can not solve it I will comment on the problem again

    sjampie wrote: »
    Sorry for the late reply... have too much more important stuff to do...
    In the past this kind of error was mentioned and had something to do with the gfx-driver (in combination with Direct-X). I will log in and see if I can simulate the error while standing on your coördinates but think you only need to check if your drivers and OS are up to date.


    edit: the location (right above in your screenshot) isn't correct. Should try to verify the files to see if the problem can be solved.
    edit 2: was on the 'normal' location, only noticed the boxes on a different spot but didn't see any errors appearing. Best thing to do is checking your gfx-drivers and the DirectX. Hopefully that works to solve your problem.

  • roamon
    roamon Posts: 5 Arc User
    obielle wrote: »
    Hmm I'm unable to see the image for some reason so I'm not really able to understand the issue. Maybe try uploading it on another website such as imgur.

    Here I will put another image since I sent a ticket regarding the problem and they told me to download the graphics but it is worse, it does not even let me enter

  • roamon
    roamon Posts: 5 Arc User
    roamon wrote: »
    ok thanks, I will check the drivers of my gfx and directx .. if I can not solve it I will comment on the problem again

    sjampie wrote: »
    Sorry for the late reply... have too much more important stuff to do...
    In the past this kind of error was mentioned and had something to do with the gfx-driver (in combination with Direct-X). I will log in and see if I can simulate the error while standing on your coördinates but think you only need to check if your drivers and OS are up to date.


    edit: the location (right above in your screenshot) isn't correct. Should try to verify the files to see if the problem can be solved.
    edit 2: was on the 'normal' location, only noticed the boxes on a different spot but didn't see any errors appearing. Best thing to do is checking your gfx-drivers and the DirectX. Hopefully that works to solve your problem.

    [img][/img]low-graphics.jpg

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