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Game Freezes after game was updated.

So I got my husband to play pwi again. Got him a new PC and got him all set up to play again. He got to play for a week and then the update happened. Now if he goes to some places his game will freeze. Dreamweaver port, 1k, base, warsong, nw, and RoR. We even had a friend of ours look at it. He says it is fine and PC is at it normal graphics. I have even message a GM and even they say it on there part. It has been 3 weeks and still no fix update. My husband says he gonna quit... If he can't play, why play. Anyone else having this issus?


  • teikiatsu11teikiatsu11 Posts: 94 Arc User
    I've had this issue too and I've heard other people having it as well. Either the game freezing or the screen just going black. Even weirder is that your toon can still move around, you can still type into chat, ect while its frozen or the screen is black. I don't know what they did to muck up the game so bad this last update but I've been waiting for a fix for awhile.
  • tek1nigtek1nig Posts: 782 Arc User
    I had a few more people get spam black screen and quit the game until it gets fixed : Which means Possibly the entire next expansion 6-12 months from now? ​​
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  • madonna89madonna89 Posts: 40 Arc User
    try switching to onboard gfx
  • evalunanuevaevalunanueva Posts: 1 New User
    Hello, I have this problem, I would like to know if you have already been given a solution, and if so, what should I do to fix the problem?
  • tabaloultabaloul Posts: 159 Arc User
    You also need to set "disable fullscreen optimizations" in the right click -> Properties -> Compatibility Section of the elementclient.exe
  • kivi766kivi766 Posts: 2 Arc User
    I did all u say and i don't see nothing new for now but if i see the black screen stops al least let me buy u a beer or coffee ur helped alot then. :)

  • cosmosia1989cosmosia1989 Posts: 142 Arc User
    I personally had enough. I bought a cheap low-profile Nvidia GT1030 and plopped that into my System next to my Radeon VII. PWI runs as smooth as I was used to and way lower power consumption as well. GG!
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