Wonderland Update wont update

cheryl1991
cheryl1991 Posts: 36 Arc User
in Support Desk
i have been trying to get this new update to download for 24HRS and it says updating files then stops i get an error message and it retries over and over again so i restarted the damn thing and it still wont update WTF??????????????????????????????????

Comments

  • b1ademaster
    b1ademaster Posts: 16 Arc User
    me too...|reinstalled the game and that took 12 mins but then again stuck on update for a day now and it wont update. Always stuck on 1/4th left. Tried different update server and everything. Keeps saying failed and to retry or stop update.
  • leoritha
    leoritha Posts: 3 Arc User
    When I try it just closes Arc.
  • breakingjaden
    breakingjaden Posts: 7 Arc User
    edited February 2018
    Mine has been updating for 3 days now. i might as well give up and not come back PWI. They seem to break stuff when they do there stupid updates
  • gothiclyssa
    gothiclyssa Posts: 9 Arc User
    edited February 2018
    myself and a friend have been getting a error message it wont download we rebooted the pc and now it keeps popping up with the error message every 3-5 minutes
  • deborah15
    deborah15 Posts: 3 Arc User
    I'm an old player who hasn't had this issue for awhile now. While it sucks that its happening, looks like I may need to go through and see if anything may be blaocking the client from updating properly. If that doesn't work, a ticket it is, and from the looks of things, that might take awhile. Oh well, not like I don't have plenty of schoolwork to do at the moment anyways.
    *yes, I am very bummed and stressed out right now*
  • memegirl2
    memegirl2 Posts: 114 Arc User
    Under General Discussions..Today PWI is asking for problems with the game. You might try to post there whats going on. There are alot of big issues with this new Wonderland instance. Good luck all hope you get help soon.
  • heerohex#3018
    heerohex#3018 Posts: 4,885 Community Moderator
    heero200 wrote: »
    Any error messages? What do they say please.

    SS please if you can.

    Thanks .

    - Support Ticket - ARC Forums - PW Wiki -

    - Support Contact -

  • cheryl1991
    cheryl1991 Posts: 36 Arc User
    heero200 im not getting the error msg anymore now it says patcher up to date and updating but its not doing a damn thing its been another 24 hours this is rediuculous
  • heerohex#3018
    heerohex#3018 Posts: 4,885 Community Moderator
    cheryl1991 wrote: »
    heero200 im not getting the error msg anymore now it says patcher up to date and updating but its not doing a damn thing its been another 24 hours this is rediuculous

    Can u ss the patcher for me.

    Try to verify if you can.

    I'll pass this on as soon as I can but need as much info as you can give me.

    Thanks .
    - Support Ticket - ARC Forums - PW Wiki -

    - Support Contact -

  • phantomforce#4598
    phantomforce#4598 Posts: 397 Community Moderator
    Oh, don't forget to make your antivirus ignore the game.​​
    ✯ Support Ticket ♥ Support Email: customerservice@perfectworld.com ♥ PW Wiki ✯
  • justinnotjason
    justinnotjason Posts: 4 Arc User
    i dont have an error message and it looks like its updating but the bar hasnt moved in quite a while i dont think anything is really happening

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