Have I been banned?

onolie
onolie Posts: 1 Arc User
I can't log in to my main char, I can into others on the same account and other account?

Best Answer

  • heerohex#3018
    heerohex#3018 Posts: 4,885 Community Moderator
    edited December 2017 Answer ✓
    Sorry Bans are not to be discussed on the forums.
    Please contact Support Here.

    Or if you Cant log into that site Use the E-Mail customerservice@perfectworld.com

    Please note you must use the E-Mail from the banned account, Stating your username.

    This thread is defo borderline. For this reason Im going to have to close it. I recommend starting a thread saying you cant log in with your main giving any txt or error messages you receive. Screen Shots will also be useful. As much info as you can give. Do not include your username or password.

    You could also ticket support using the above info if you continue to have problems.

    Sorry n Thanks.​​

Answers

  • rieihdius
    rieihdius Posts: 468 Arc User
    onolie wrote: »
    I can't log in to my main char, I can into others on the same account and other account?

    If you can login other characters from the same account that you believe is banned, then said account is not.
    Usually when you get banned, during login you will get something like this:
    maxresdefault.jpg
    :D that picture is not mine btw, just a google search result.
    In the past it also displayed a counter (in seconds). In case of a perma ban it was a really long number that always reset after every atempt to login, so I doubt your account is banned.
    There is Chance that your character is glitched in some way, or maybe the map where you left it crashed.
    My advice would be to try to send a ticket to support asking for help.

This discussion has been closed.