Mass DC on Twilight Temple Server

Please fix this issue keep getting lag spike and mass DC. I already lost my AEU rewards because I couldn't log off or even force log off
Rencko - 105/105/105 - Seeker -Twilight Temple Server

Current Gear:
*Out of Date*

Comments

  • asterelle
    asterelle Posts: 861 Arc User
    Can confirm. Can log on intermittently with 1k+ ping only to DC 30s later.​​
  • arcangel786
    arcangel786 Posts: 76 Arc User
    i DC 3 times so far my ping is 3k+
  • firstblood#1267
    firstblood#1267 Posts: 35 Arc User
    Mass DC's in Etherblade as well

  • jabq
    jabq Posts: 821 Arc User
    It must be the sale we have on right now, client instability onion-52.gifonion-53.gif​​
  • rieihdius
    rieihdius Posts: 468 Arc User
    edited December 2015
    Got DC a few times on Etherblade too... Along with almost all the server <.<

    C:\>tracert pwiwest4.perfectworld.com

    Traza a la dirección pwiwest4.perfectworld.com [66.151.133.73]
    sobre un máximo de 30 saltos:

    1 * * * Tiempo de espera agotado para esta solicitud.
    2 12 ms 9 ms 10 ms 192.168.241.146
    3 13 ms 14 ms 11 ms 192.168.241.49
    4 9 ms 11 ms 12 ms 192.168.22.242
    5 16 ms 12 ms 13 ms te4-2.ar3.SCL1.gblx.net [208.48.250.61]
    6 119 ms 119 ms 121 ms po3-20G.ar2.MIA2.gblx.net [67.16.139.18]
    7 117 ms 120 ms 120 ms xe-0-0-0-10.r05.miamfl02.us.bb.gin.ntt.net [129.250.9.117]
    8 137 ms 121 ms 121 ms ae-4.r21.miamfl02.us.bb.gin.ntt.net [129.250.3.172]
    9 149 ms 168 ms 148 ms ae-4.r22.dllstx09.us.bb.gin.ntt.net [129.250.2.219]
    10 147 ms 148 ms 148 ms ae-3.r23.dllstx09.us.bb.gin.ntt.net [129.250.5.21]
    11 160 ms 162 ms 165 ms ae-8.r23.snjsca04.us.bb.gin.ntt.net [129.250.4.154]
    12 161 ms 177 ms 159 ms ae-45.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.175]
    13 161 ms 162 ms 161 ms ae-0.internap.snjsca04.us.bb.gin.ntt.net [157.238.64.138]
    14 164 ms 167 ms 198 ms border2.t7-1-bbnet1.sje004.pnap.net [66.151.144.20]
    15 161 ms 161 ms 163 ms perfectworld-10.border2.sje004.pnap.net [64.95.143.190]
    16 * 297 ms 294 ms 66.151.133.73

    Traza completa.

    As usual my modem does not return to trace route, pings, etc so thats why timed out on hop 1

    But seems ok now...

  • thenamesdomino
    thenamesdomino Posts: 545 Perfect World Employee
    Let me know if this issue comes back.
  • heerohex#3018
    heerohex#3018 Posts: 4,803 Community Moderator
    We had problems on Etherblade as well... I got DC I was out at the time but I had a lot of people ask me when I got bk.

    Seams clear now mind and has been for a few hours.​​
  • sylenthunder
    sylenthunder Posts: 3,061 Community Moderator
    Yeah, I woke up to hearing reports of this. Looks like it's still intermittent. One moment I'll trace and get high numbers at the border router before PWE, the next it will be fine.
    Microsoft Windows [Version 10.0.10586]
    (c) 2015 Microsoft Corporation. All rights reserved.

    C:\Users\SylenThunder>tracert pwigc2.perfectworld.com

    Tracing route to pwigc2.perfectworld.com [66.151.133.71]
    over a maximum of 30 hops:

    1 1 ms <1 ms <1 ms homeportal [192.168.1.254]
    2 31 ms 23 ms 19 ms 76-250-208-3.lightspeed.livnmi.sbcglobal.net [76.250.208.3]
    3 * * * Request timed out.
    4 20 ms 23 ms 23 ms 12.83.32.173
    5 106 ms 83 ms 76 ms 12.122.137.217
    6 * * * Request timed out.
    7 1141 ms 999 ms 273 ms border2.t8-1-bbnet2.sje004.pnap.net [66.151.144.80]
    8 682 ms 722 ms 742 ms perfectworld-10.border2.sje004.pnap.net [64.95.143.190]
    9 847 ms 816 ms 773 ms 66.151.133.71

    Trace complete.

    C:\Users\SylenThunder>tracert pwigc2.perfectworld.com

    Tracing route to pwigc2.perfectworld.com [66.151.133.71]
    over a maximum of 30 hops:

    1 1 ms <1 ms <1 ms homeportal [192.168.1.254]
    2 22 ms 20 ms 20 ms 76-250-208-3.lightspeed.livnmi.sbcglobal.net [76.250.208.3]
    3 22 ms 20 ms 20 ms 75.26.64.254
    4 25 ms 23 ms 23 ms 12.83.32.173
    5 75 ms 74 ms 74 ms 12.122.137.217
    6 * * * Request timed out.
    7 81 ms 80 ms 81 ms border2.t8-1-bbnet2.sje004.pnap.net [66.151.144.80]
    8 81 ms 82 ms 81 ms perfectworld-10.border2.sje004.pnap.net [64.95.143.190]
    9 82 ms 82 ms 83 ms 66.151.133.71

    Trace complete.

    C:\Users\SylenThunder>
    So though it is affecting almost the entire server, looks like it may not be PWE's servers having the issue.​​
    582c1776c46eef7b527939a98b9d95a5.png

    Support Email: customerservice@perfectworld.com
    ​​
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  • sylenthunder
    sylenthunder Posts: 3,061 Community Moderator
    Update: From what I can see, it looks like AT&T may be performing a "network upgrade". It's SO like them to do this in the middle of the afternoon instead of something like 3am.
    Microsoft Windows [Version 10.0.10586]
    (c) 2015 Microsoft Corporation. All rights reserved.

    C:\Users\SylenThunder>tracert pwigc2.perfectworld.com

    Tracing route to pwigc2.perfectworld.com [66.151.133.71]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms homeportal [192.168.1.254]
    2 52 ms 21 ms 34 ms 76-250-208-3.lightspeed.livnmi.sbcglobal.net [76.250.208.3]
    3 * * * Request timed out.
    4 644 ms 635 ms 647 ms 12.83.32.173
    5 780 ms 820 ms 803 ms 12.122.137.217
    6 * * * Request timed out.
    7 * 504 ms 457 ms border2.t8-1-bbnet2.sje004.pnap.net [66.151.144.80]
    8 81 ms 80 ms 81 ms perfectworld-10.border2.sje004.pnap.net [64.95.143.190]
    9 483 ms 515 ms 523 ms 66.151.133.71

    Trace complete.

    C:\Users\SylenThunder>
    ​​
    582c1776c46eef7b527939a98b9d95a5.png

    Support Email: customerservice@perfectworld.com
    ​​
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