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You make a compelling point. They should also run a Tabletop D&D Game for you during the downtime to compensate.
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It doesn't count if they don't call my house personally to keep me updated.
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Update: 47ish hours later, they finally gave me my zen. The message from support implied they think they fixed all bugged transactions that happened in that bugged time frame. So check your accounts. Hope it worked out for everyone else having problems.
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I thought that Chest only opened when the Dungeon event was active?
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Yeah still no response for me either. Its very frustrating. I feel the whole thing would be much simpler for everyone involved if I just contacted Moneybookers about undoing the charge, and then put the order through again. But I hear Perfect World will ban me if I attempt to do this, and don't provide a means for me to…
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Eventually heard from support. They acknowledged that there was an issue with pending transactions processing during a certain timeframe yesterday. But did not actually restore my zen yet. Sigh. And just passed the 24 hour mark from time of purchase. Moneybookers continues to impress me though. They not only sent me a…
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That has nothing to do with what the quote suggested. Preventing someone from rolling need on an item that is not for their class. In that case they absolutely can't use it, regardless of what the item identifies as. The system does know you can't use the item at the time of rolling. It even tells you this. But doesnt…
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I roll need on any item usable for my Class. That its unidentified and possibly worse than what I'm wearing is irrelevant. It was cryptic's choice to put that system in. I roll greed on anything that isn't a class item, and not directly usable by someone on my team. For example a GW item when we dont have one in the group.…
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On previous occasions this was true. So you understand the concern that its taking so long.
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Yeah I was always a little put off about using the moneybookers thing in the past, but I was actually pretty impressed with their customer service when I called them. Even though the confirmation email they sent had no reference number, they were easilly able to confirm the purchase and look into it for me. And the whole…
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You arent the only one having this problem. There's a thread in the Bug forum on it. Took me for my money yesterday too. Skrill did the charge and got confirmation from them, but Nothing on Perfect World side. No notice of pending transactions or anything. Filed a ticket when it happened about 16 hours ago. Still haven't…
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You make it sound like the Lockbox of customer service. :p
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Update: While I couldn't find a physical number for Perfect World. I was able to find one for Skrill. (who is their payment service in the US at least) So I called them up, and got through relatively quickly. Very helpful, and resent in a confirmation to Perfect World about the purchase being approved. However I still have…
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I've been waiting over 12 hours now for my zen to be added to my wallet. Skillrex did the charge, sent me a confirmation email, and the charge is showing up on my bank account. I'm seeing nothing on PW's end. No pending transaction. No Zen. No Emails. I sent a ticket in to support as advised back when I saw the first…
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I do. In fact I stumbled across my old Spelljammer boxed books just last week. I would love a Spelljammer game so much.
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The Queue was beyond all levels of Horrible. But a day to fix it was tolerable. Haven't seen one at all since yesterday.
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There really needs to be alot more variation. I appreciate that they put in things like dyes and appearance altering, but they need to put in some interesting things to alter to. The clipping on the rogue collars makes more than half the hairstyles in the game look terrible. Would be nice to get some stuff that didnt do…
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Rogue is the only class that even slightly holds my interest so far. So thats my main. If they had more weapon variation They'd be my alts as well. I keep trying them out in different races/genders to decide which I want to stick with for the long haul.
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Thats because hey're afraid to leave the game due to the queue. (Sorry couldnt resist the joke. But I'm in that queue!):p
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Its not really an 'Open Beta' since they won't be deleting characters and are fully willing to take your money. They're just calling it such to cover their hindquarters for anything wrong with the game. But I can't truly fault them for it based on the last two launches. Its probably a good idea for them to work out any…
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The 4588 people ahead of me in the Queue call you a liar. :p
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I want to play the sword wielding rogue from the intro movie now. She was great. And tanking an army due to lazy party members too. "Think we should help her? Nah she looks like she can handle it."