That is a ridiculous analogy. This is a complete artificial economy, not every same real world rule applies. TV's get cheaper because of new technology. Samsung has to do something to make that 50" inch tv, they can't change a 40" tv into a 50" on a whim.
I'm not blaming them for getting attacked - however, they are responsible for dealing with and preventing attacks. If their load balancing strategy can't handle some random jackass in Romania, how is it going to ever handle something more serious? If this was credit card numbers, are you going to give cryptic a free pass…
Stronghold siege seems really jacked up - lots of fx lag, and glitches, stronghold walls don't draw, the arrows coming from the wall are lagged and hit you even if you aren't in their path... I'm embarrassed for you, what did you spend 4 months working on?