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Trove Giveaway unfair to European players

lemonchilllemonchill Member Posts: 523 Arc User
edited June 2015 in General Discussion (PC)
this unexpected event along with some other events i the past,was unfair to us European players as we are not wake up or play at these hours (at least most of us)

i would appreciate if you guys can do same event in more reasonable hours so we European players can have a taste of this event too.

thank you.
Post edited by Unknown User on

Comments

  • rebellionstuffrebellionstuff Member Posts: 237 Bounty Hunter
    edited June 2015
    dont worry if you already got one from the free email thing earlier you couldnt get this one either.
  • schweifer1982schweifer1982 Member, NW M9 Playtest Posts: 1,662 Arc User
    edited June 2015
    lemonchill wrote: »
    this unexpected event along with some other events i the past,was unfair to us European players as we are not wake up or play at these hours (at least most of us)

    i would appreciate if you guys can do same event in more reasonable hours so we European players can have a taste of this event too.

    thank you.

    I agree can we have this event to?
    GWF 3700Ilvl Éjsötét & ProPala 3200Ilvl Menydörgés (main) & Szürkefarkas 2600 ilvl
  • myowmyowmyowmyow Member Posts: 1,923 Arc User
    edited June 2015
    Well, I am in the US and was not on during the timeframe of the giveaway, as it only ran for 4 hours.

    Trust me - many US players missed out as well because the time was short. :)
    SEC! SEC! SEC! SEC! SEC! SEC! SEC! SEC! SEC! SEC! SEC! SEC! SEC! (repeat indefinitely)


    myles08807 said, "Back in my day, we didn't have any of this fancy Mulhorand gear while we were leveling . . . we walked uphill both ways while dying once every five seconds while leveling, and we liked it fine!" . . . Now, get off my lawn, you kids!"
    pointsman said, "I don't rue the game. In fact I don't feel any regret for the game at all."
    looomis said, "I don't like people changing to alts and then bragging about their mains like schizophrenic role players."
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  • drkbodhidrkbodhi Member, NW M9 Playtest Posts: 2,378 Arc User
    edited June 2015
    There was one stipulation that was not posted in the Forums... you were not eligible to get said Trove, if you have already claimed one.

    They had different codes on FB, Twitter, the dev blog and here.
    ez0sf4K.png
    Atwil "At" - Tiefling TR / Saardush - Black Dragonborn GWF / White - Tiefling OP
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    SYNERGY Alliance
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  • nehemiah217nehemiah217 Member Posts: 181 Arc User
    edited June 2015
    myowmyow wrote: »
    Trust me - many US players missed out as well because the time was short. :)

    That, and it was only during the traditional "workday" and commute times, at least in the PST timezone, anyway, which was a bummer.
  • strumslingerstrumslinger Member, NW_CrypticDev, Cryptic Developer Posts: 1,724 Cryptic Developer
    edited June 2015
    I apologize once again. In the future, we'll definitely spread things out much more. It was not intended to be an event or contest of any sort; it was more of a "let's do something surprising and spontaneous."


    Call me Andy (or Strum, or Spider-Man)!
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  • iambecks1iambecks1 Member Posts: 4,044 Arc User
    edited June 2015
    They screwed up by actually posting the codes anyway , talk about bot friendly , in future either run these things for the entire community i.e everybody can imput a code (that's what they used to do when they were trying to get people to download arc , gave away codes to get companions to everybody) , or don't bother at all , if you are worried about people making several arc alts in order to collect loads then just make the rewards bind on pickup.....
    YourSecretsAreOurSecrets.gif
  • nehemiah217nehemiah217 Member Posts: 181 Arc User
    edited June 2015
    iambecks1 wrote: »
    They screwed up by actually posting the codes anyway , talk about bot friendly , in future either run these things for the entire community i.e everybody can imput a code (that's what they used to do when they were trying to get people to download arc , gave away companions to everybody) , or don't bother at all .....

    Actually having someone in-game that could give these packs as awards for, well, darn near anything, would have been the ideal way to go, if you ask me. Kinda like back in the old NWN days when DM's were a regular occurrence on some of the better PW's and would award XP for actual RP, going out of your way to help a "****", or walking an old lady across the street....

    :-)
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  • stah01stah01 Member Posts: 540 Arc User
    edited June 2015
    I think people need to get over it. It was actually a cool idea and used all the social media avenues. Yes, you needed to sit on twitter and refresh the page constantly at around the top of the hour. so what.. that was the entire point. They cant give unlimited Troves out since it would hurt the economy even more then its sunk. Most of you need a whaaaambulance for all the whining.

    The bad was - When you entered the code, it just said invalid. It needs to be something that points out its been used.

    Item - Instead of a trove - make it a companion and maybe a different one every hour and use the ones that are linked to the reclaim guy and are BoP. Possibly something really good in the last hour. Also titles would work. Can always use new and unique DnD titles.


    Other then that you really did nothing wrong. People are stupid because they think life is fair. It isn't, get over it.

    PS half my guild is EURO and they were playing with me the time this was going on.
    GShBCGl.jpg
  • henryloenwindhenryloenwind Member Posts: 25 Arc User
    edited June 2015
    Also, it might help if the codes were valid for about 5 minutes and gave you a pack with a random chance for the price instead. People take it much more kindly to be told by a RNG that they only got 10 Residuum than losing the "redeem code within 5 seconds after it being posted" race.

    PS: BTW, I got one, even as a European player. Got that bad habit of F5ing the forum between quitting the game and going to bed. ;)
  • myowmyowmyowmyow Member Posts: 1,923 Arc User
    edited June 2015
    Spontaneous will never work on a game that is worldwide, someone will always be upset. Surprising yes with proper planning and forethought. There is no such thing as Successful Spontaneous Marketing. You really need to go back to a Targeting Marketing Model. Especially since you are starting to remove localisations to save Money. You could still target those populations that are no longer served.
    On another note spreading this entire event over the forums, the Blog, Facebook, and Twitter made it a mess and the lesson learned from this is that each one serves a specific Purpose and should stay in its lane. Cross purposing these things does nothing but sow dissent ion and Chaos amongst the Playerbase.

    Exactly!
    stah01 wrote: »
    I think people need to get over it. It was actually a cool idea and used all the social media avenues. Yes, you needed to sit on twitter and refresh the page constantly at around the top of the hour. so what.. that was the entire point. They cant give unlimited Troves out since it would hurt the economy even more then its sunk. Most of you need a whaaaambulance for all the whining.

    The bad was - When you entered the code, it just said invalid. It needs to be something that points out its been used.

    Item - Instead of a trove - make it a companion and maybe a different one every hour and use the ones that are linked to the reclaim guy and are BoP. Possibly something really good in the last hour. Also titles would work. Can always use new and unique DnD titles.


    Other then that you really did nothing wrong. People are stupid because they think life is fair. It isn't, get over it.

    PS half my guild is EURO and they were playing with me the time this was going on.

    LOL! Also true!
    SEC! SEC! SEC! SEC! SEC! SEC! SEC! SEC! SEC! SEC! SEC! SEC! SEC! (repeat indefinitely)


    myles08807 said, "Back in my day, we didn't have any of this fancy Mulhorand gear while we were leveling . . . we walked uphill both ways while dying once every five seconds while leveling, and we liked it fine!" . . . Now, get off my lawn, you kids!"
    pointsman said, "I don't rue the game. In fact I don't feel any regret for the game at all."
    looomis said, "I don't like people changing to alts and then bragging about their mains like schizophrenic role players."
  • mefxesmefxes Member Posts: 14 Arc User
    edited June 2015
    I was able to redeem one of the codes. Received a completely inutile item that can be purchased for 1500 AD in 10 seconds.

    Felt stupid after trying many codes.
  • rayrdanrayrdan Member Posts: 5,410 Arc User
    edited June 2015
    As an european player i had no chances.. always appreciated tho. Its not the price its the thought
  • gphxgphxgphxgphx Member Posts: 184 Arc User
    edited June 2015
    I live in the same time zone as the server and I missed it too. Not devs fault I was sleeping. Glad someone else had some fun while I was getting some winks. Expecting to get every single thing the game offers is like being a homeless guy wandering the city looking for every penny anyone dropped. Have a little joy in life and let the devs have some too.
  • vadimt83vadimt83 Member Posts: 259 Arc User
    edited June 2015
    I apologize once again. In the future, we'll definitely spread things out much more. It was not intended to be an event or contest of any sort; it was more of a "let's do something surprising and spontaneous."
    Having a small nice surprise is better than no surprise at all, so by all means keep that up.
    That being said, the way it was implemented gave no chance for casual players to get anything. I noticed the event as it was in progress and had no chance against others who "prepared". So it did become a contest of sorts.
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  • nehemiah217nehemiah217 Member Posts: 181 Arc User
    edited June 2015
    Please stop complaining about everything. How can you complain about a freaking giveaway ?

    While I can agree with this sentiment (anything above and beyond the usual is to be commended, indeed) the main problem is that things like this should be implemented in-game, and not through social media. Reward the players that actually are playing, rather than those with the ability to drop everything and cash in on this giveaway without even logging into the game (codes were both awarded AND redeemed outside of the game). With the gateway, campaign completion tokens, and contests that are run through the forums and/or social media, there's already enough reasons to "play" the game without actually playing; so how about rewarding those that are playing? Were there even broadcasts or announcements in game, that this was happening?

    And this can go more for the spontaneous bright idea one morning over coffee. Run in-game contests and giveaways; but advertise it! Say "Hey, all this week the devs will be in game running events and contests. Be sure to log in regularly throughout the week for a chance to participate."

    Those sentiments would have spoken volumes more than "random spontaneous giveaway via Twitter." Especially when the majority of dungeons have been removed and players feel, more than ever, that there is nothing to do. Let's give players more reasons to log in, not less.
  • name0rngname0rng Member Posts: 52
    edited June 2015
    I apologize once again. In the future, we'll definitely spread things out much more. It was not intended to be an event or contest of any sort; it was more of a "let's do something surprising and spontaneous."

    I'm sry as person that come from the marketing \ customer service strategy world I laughed when I saw you event , because I knew what will happened
    Your job is among other things try keep the community happy
    And when I saw this I thought that u really need to consult next time with experienced person from this world that he would think about it and give u guidelines , among other things -change the giveaways that will be lottery based on spread time and never first to see is winner type .

    A bit harsh feedback I know , but u can't fall in this chairs . This game already have problems with the legit community ( bugs ,exploits )
    Does it mean don't try something like this again ? No .. Your heart was in the right place
    Continue more events and giveaways from time to time
    Just need more planning and thinking
    And Key word is thinking
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