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Forums > Home› Player Corner› Off Topic

MY nod 32 find this in NW

schweifer1982schweifer1982 Member, NW M9 Playtest Posts: 1,662 Arc User
edited June 2015 in Off Topic
Is this a harmful ?
Or just some game stuff?

JS/Kryptik.ATB trojan

Shoud i remove it ?

I experienced some weird lag today so i went to nod 32 pressed full search and found this !
Before the last update it was not there.

If someone can answer my question i will be grateful.
Cuz i dont want to reinstall my game if i delete some important stuff.
GWF 3700Ilvl Éjsötét & ProPala 3200Ilvl Menydörgés (main) & Szürkefarkas 2600 ilvl
Post edited by schweifer1982 on

Comments

  • alienwulfalienwulf Member Posts: 31 Arc User
    edited June 2015
    schweifer1982 wrote: »
    Is this a harmful ?
    Or just some game stuff?

    JS/Kryptik.ATB trojan

    Shoud i remove it ?

    I experienced some weird lag today so i went to nod 32 pressed full search and found this !
    Before the last update it was not there.

    If someone can answer my question i will be grateful.
    Cuz i dont want to reinstall my game if i delete some important stuff.

    You most likely did not get it thru Neverwinter but thru email. If you have Chrome try this if not Google for a remover.
    In the top-right corner of the browser window, click the Chrome menu
    Select Settings.
    At the bottom, click Show advanced settings.
    Under the section "Reset settings,” click Reset settings.
    In the dialog that appears, click Reset.
  • zebularzebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator
    edited June 2015
    Just me but from a different secured PC, I'd first contact Support (customerservice@perfectworld.com) with all the details I could get on the file and then I would have my AV do what it wishes (quarantine/remove) and then run a full system scan. After which, I'd then load the game, watching to see if it comes back.

    In any case, I'd change my passwords on my game accounts and game account's email accounts, or anything else I may have logged into since the suspect file was created. You can access your account guard here:     https://secure.crypticstudios.com/default/login
    [ My Character Bios | Discord: Zebular#9524 | In Game: @zebular (PC) • @MtnDewFreak (XBOX) • @Terraseer (PS4) ]
    Zebular
    [ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]
  • nehemiah217nehemiah217 Member Posts: 181 Arc User
    edited June 2015
    It could be a false positive, or an infection caused by third-party software or unscrupulous websites. The name is peculiar, however, I would think that if there were virii/security concerns with the legit software, it would have been found and addressed here long ago.

    Do what Zeb says; that's your best course of action. Just an FYI, if you uninstall and reinstall the game you won't lose anything. Everything is server side, even the Foundry. (Although UI templates and keybinds are not, so I guess not everything lol)
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