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danteslightindanteslightin Member Posts: 1 Arc User
edited May 2015 in Bug Reports (PC)
anyone can help me?

zZqKFCN.png

it dont load anyway!
i already tried:

- Run as adm
- Restart launcher
- Restart PC
- Restart Arc
- Cleaned browser history and cache with CCleaner
- Restart moden

My internet connection is Ok, i've made all internet test's before posting here...

i have more 2k zen to spend, how i play now?
Post edited by danteslightin on

Comments

  • anare1anare1 Member Posts: 9 Arc User
    edited April 2015
    I have a launcher problem of my own that is driving me insane. :mad:

    I currently have Version NW.45.20150416c.4 and the game wanted a patch of about 720 Mb. I got most of it downloaded/patched when the data downloaded stopped but the amount received kept going. I logged out ran defrag, antivirus and malware to see if that is what caused it. I logged on again and this time it told me that instead of having 13 Mb to go I have around 6500 Mb to go :confused:.

    Each time I try to patch it acts the same way. I can't get the patch downloaded properly. What the heck is going on? Can someone be nice enough to explain this to me or fix it ASAP?
  • kastynnkastynn Member Posts: 4 Arc User
    edited April 2015
    im sorry to hear that , usually other way around, have to use force in options to get recieved up and finish patch. and btw im not playin, cant get in , ive played since beginning, this is ridiculous ive repaired, un=reinstalled all that <font color="orange">HAMSTER</font> after this patch, what a waste of time for a supposedly fun game ,,, right .
  • anare1anare1 Member Posts: 9 Arc User
    edited April 2015
    I know. I ended up putting a ticket in for the problem but I guess I will have to wait and see what happens next.
  • anare1anare1 Member Posts: 9 Arc User
    edited May 2015
    Now I'm super confused. The game now says that I have Version NW.45.20150416c.6, which is impossible since I can't upgrade or patch anything right now due to my current problem. What the heck is going on???

    From what the other people here in the forum are saying, this game seems to be riddled with all kinds of nasty bugs that need fixing but it seems no one is out there trying to fix them or help any of us. What kind of organisation is this?

    If the company isn't careful it will lose so many people playing NWN really quickly if it doesn't do something soon to help. I know I will be uninstalling and going elsewhere if this is the way they run this business.
  • blackfoxaltoroblackfoxaltoro Member Posts: 107 Arc User
    edited May 2015
    I had to uninstal and reinstal to fix that problem, it just sat there forever in the whole "loading, please wait" black screan. but yeah I just uninstalled neverwinter and reinstaled it, that seemed to fix it, BUT it did leave me with another annoying problem that 100s of others seem to be suffering as well. It crashes our graphics cards. If that happens to you, just look for the post about "Fatal Error".
    If you get an Error like this

    4eu691auZlPYA0CeiZv5sLRw5WovTY29pQLWdIC4UQ=w499-h280-no

    This is how to user Duck tape fix it until/IF PWE get around to fixing it.
    ehhhhhhwat wrote: »
    Okay after 8 hours of googling , reviewing countless posts and attempting countless tries I found this posted in some old post by Sominator:

    1. Run the Neverwinter launcher.
    2. Open the Options dialog.
    3. Add the following to the Advanced command line field: -d3d11Enable 0

    So what I did to manage to get to character screen was:

    I only had launch in safe mode option selected
    &
    Had this put into command line: -d3d11Enable 0


    Hope it works for you guys to ^^
  • blackfoxaltoroblackfoxaltoro Member Posts: 107 Arc User
    edited May 2015
    anare1 wrote: »
    Now I'm super confused. The game now says that I have Version NW.45.20150416c.6, which is impossible since I can't upgrade or patch anything right now due to my current problem. What the heck is going on???

    From what the other people here in the forum are saying, this game seems to be riddled with all kinds of nasty bugs that need fixing but it seems no one is out there trying to fix them or help any of us. What kind of organisation is this?

    If the company isn't careful it will lose so many people playing NWN really quickly if it doesn't do something soon to help. I know I will be uninstalling and going elsewhere if this is the way they run this business.


    OR we all go to trading standards and PWE end up with a very nasty legal case on their hands.
  • anare1anare1 Member Posts: 9 Arc User
    edited May 2015
    OR we all go to trading standards and PWE end up with a very nasty legal case on their hands.

    Yep, that would definitely be one way to get their attention. I hope it doesn't come to that but if it does, it's a worthwhile idea. Might look into it just in case.
  • oguz303oguz303 Member Posts: 9 Arc User
    edited May 2015
    Try deleting the game manually
    and install it on Steam if u were on ARC before or ARC if u were on Steam before

    GL
  • blackfoxaltoroblackfoxaltoro Member Posts: 107 Arc User
    edited May 2015
    oguz303 wrote: »
    Try deleting the game manually
    and install it on Steam if u were on ARC before or ARC if u were on Steam before

    GL

    I use both. and trust me the issue is on both, its been since their last big "update", its messed up a lot of peoples launchers, along with a lot of other problems. TBH I think the main issue is we have had bugs since launch day, and rather then fix the problems they bring out new content adding TO the bugs already there, so the bugs are mounting up and up and up to the point things are just one massive bug fest. So until they fix those bugs the game is only going to get worse.
  • anare1anare1 Member Posts: 9 Arc User
    edited May 2015
    Blackfoxaltoro is correct. The whole game is bug ridden. The band-aid approach they are using isn't working.

    I've tried uninstalling and reinstalling several times through arc and steam. I still end up with the same launcher bug as before. I'm pretty sure that even if I managed to get into the game I'd be plagued by other bugs.

    I know people will hate this idea, but the only thing I can think of to fix this problem is let us go back to the previous version before the update that started all these problems. Then they can start over with the update, fix the problems and get it right before allowing us to patch/update up to current time.

    Another way could be to fix the update and then allow us to re-update, essentially overwriting the current one.

    They need to decide on what they are going to do and do it fast. This can't continue for much longer. The longer it is left unfixed the worse it gets.

    Don't get me wrong, I love NWN Online and I think I'm addicted to it, but I will move on to another MMORPG if they don't get their act together soon. Many others will as well because what is the point of having or trying to play a game that doesn't work. That doesn't make sense.
  • roleplayingtvroleplayingtv Member, NW M9 Playtest Posts: 314 Arc User
    edited May 2015
    Today. I can,t enter
    10403537_1003556689654973_8827723530255165352_n.jpg?oh=7a56c3c380e41ec41cb2503475dad834&oe=55C986D3



  • anare1anare1 Member Posts: 9 Arc User
    edited May 2015
    Roleplayingtv, after I saw your post I tried to load the game. I expected to see my weird patch clock come up but I didn't get that far. My launcher screen stopped when the version bar came up instead. Why am I not surprised?!
  • blackfoxaltoroblackfoxaltoro Member Posts: 107 Arc User
    edited May 2015
    you guys may not have been able to get in owing to the fact it's patch day today. But not a patch to fix any bugs i'm ANNOYED to say.
  • blackfoxaltoroblackfoxaltoro Member Posts: 107 Arc User
    edited May 2015
    Oh Blooming heck I spoke to soon! the bug I had before has Somehow gotten worse!!!!!!!!!!!!!! now the Launcher dose one of 5 things.
    1: stays stuck in telling me what version of neverwinter I have
    2: crashes on loading the Launcher
    3: crashses when getting to page of who had a hand in making the game page
    4: crashses when at Chara' selection screen
    5: keeps verifying the files over and over as if stuck in a loop.

    >:( This is getting MORE THEN ANNOYING WHY MUST IT BE AN UPHILL MOUNT EVERIST FIGHT TO PLAY A GAME!!!
  • gramps5scorpiongramps5scorpion Member Posts: 129 Arc User
    edited May 2015
    I logged in first thing this morning and was online for a few hours, all seemed ok..... I was jumping back and forth between the game and the forums, posted some of my ill feelings and then was called in to work. Came back and tried to log into the game and now as soon as I launch the game launcher from the installation folder it was installed in, like I have always done, my antivirus is blocking the launcher which it has never done before and nothing has been changed on my end since my morning session in the game. Tried rebooting, still being blocked by my antivirus. It reports it is blocking the connection to protect my computer!!!!! WTF! A <font color="orange">HAMSTER</font> load of packets being sent to un-opened ports on my computer from Cryptics IP since this has happened. Now I am in the list of users NOT able to even get into the game to play. I've done some packet captures to investigate what is going on and will take some time tonight to analyze them. NOT IMPRESSED!!!!!! Almost looks like they are either black listing my IP or blatantly trying to hack my IP
    Take the extra time to do the job right and it will never come back to bite you in the A**
  • anare1anare1 Member Posts: 9 Arc User
    edited May 2015
    I was about to try launching NWN Online again and then thought I'd better check the forums just in case I missed something and it looks like I did. Thanks Blackfoxaltoro and Gramps5scorpion for letting us know what's happened to you guys.

    Be careful analysing those packets Gramps5scorpion. Just throwing ideas around here, but it may not be that your black listed or NWN are trying to hack you. I had another thought about what might be happening.

    What if the NWN server has been hacked or plagued by a virus, trojan, worm, or other super nasty bug that is looking to use the client list on the NWN server to spread, hack, cause chaos or gain information? It could be why NWN has been getting worse lately and why they can't seem to fix it.

    I'm probably reaching here but it is possible. I hope I'm right because otherwise they have some serious explaining to do.
  • mmm1001mmm1001 Member, NW M9 Playtest Posts: 497 Arc User
    edited May 2015
    Find GameClient.exe on disk and run it. Launcher is only needed to patch game. Eventually you will need to figure-out some of command line parameters passed by launcher. Try it.
  • gramps5scorpiongramps5scorpion Member Posts: 129 Arc User
    edited May 2015
    I must apologize for jumping to conclusions. It turned out to be my antivirus. It did an update to it's pattern files sometime after my morning session and that was causing the block. I tested this on both my PC and laptop and both the launcher and the gameclient.exe were being blocked by it. I rolled back to the previous pattern file and both started working again..
    Take the extra time to do the job right and it will never come back to bite you in the A**
  • anare1anare1 Member Posts: 9 Arc User
    edited May 2015
    As mmm1001 suggested, I tried running the gameclient.exe to get around the launcher. However, before the game got loaded or I could enter an command line parameters, I got a Cryptic Error stating that the application has crashed and that I should indicate what was going on at the time of the crash to submit an error ticket before it disappeared seconds later.

    In the meantime, my launcher is now telling me it has updated/patched again without actually updating or patching. Plus, instead of telling me I have a patch with 13 MB or 6500 MB to go I now have 6900 MB to download. WTF!!!

    Thank you Gramps5scorpion for letting us know what was going on. I'm glad that you got your problem worked out.
  • gramps5scorpiongramps5scorpion Member Posts: 129 Arc User
    edited May 2015
    anare1 wrote: »
    As mmm1001 suggested, I tried running the gameclient.exe to get around the launcher. However, before the game got loaded or I could enter an command line parameters, I got a Cryptic Error stating that the application has crashed and that I should indicate what was going on at the time of the crash to submit an error ticket before it disappeared seconds later.

    In the meantime, my launcher is now telling me it has updated/patched again without actually updating or patching. Plus, instead of telling me I have a patch with 13 MB or 6500 MB to go I now have 6900 MB to download. WTF!!!

    Thank you Gramps5scorpion for letting us know what was going on. I'm glad that you got your problem worked out.

    Have you run a disk check on the drive? I have seen similar problems when the file tables of the drive become out of sync or reporting incorrect free space. It would be worth a try since nothing else seems to be working for you.

    Try running a full disk check on your hard drive. Right click "C" drive -> Properties -> Tools -> Error Checking. Select both checkboxes and click OK. It will complain that it can't check the disk while files are open and give you an option to schedule the disk check after a reboot.... select this option then reboot. It will take some time, depending on the size of the drive, to complete.
    Take the extra time to do the job right and it will never come back to bite you in the A**
  • bepainbepain Member Posts: 2 Arc User
    edited May 2015
    I am experiencing crash in character creation and the game already in English, **** is that first account does not have another character .... any solution?
  • gramps5scorpiongramps5scorpion Member Posts: 129 Arc User
    edited May 2015
    bepain wrote: »
    I am experiencing crash in character creation and the game already in English, **** is that first account does not have another character .... any solution?

    Try all of the suggested options in this thread..... if that fails then check back with any results or changes in behavior you encounter from those suggestions.
    Take the extra time to do the job right and it will never come back to bite you in the A**
  • bepainbepain Member Posts: 2 Arc User
    edited May 2015
    nothing, nothing changed but I will try to force check
  • thywickedtomatothywickedtomato Member Posts: 2 Arc User
    edited May 2015
    When i loaded the launcher screen and logged in , it would freeze at the "cryptic" loading screen .. so i never got past the log in screen ... so i closed everything restarted computer.. and now it wont even load the launcher .. it says "cryptic auto-updateing" launcher is attempting to connect .. and it does this for "5 tries " .. and then says error... so yeah , ive also tried to re install .. and still same problem i dunno what else to do .. any help
  • kazzblastkazzblast Member Posts: 1 Arc User
    edited May 2015
    did you find any solution to this situation???

    BTW, besides all you have done, I have deleted game pref file, uninstall/reinstall twice, used minimize/maximize app (that last worked once, but crash again afterward).....

    anyone can help me?

    zZqKFCN.png

    it dont load anyway!
    i already tried:

    - Run as adm
    - Restart launcher
    - Restart PC
    - Restart Arc
    - Cleaned browser history and cache with CCleaner
    - Restart moden

    My internet connection is Ok, i've made all internet test's before posting here...

    i have more 2k zen to spend, how i play now?
  • gramps5scorpiongramps5scorpion Member Posts: 129 Arc User
    edited May 2015
    Check your firewall history to see if 'launcher.playneverwinter.com' is being blocked at any level. I had the same screen at one point and narrowed it down to a firewall issue. You can always try to bypass the launcher and run "gameclient.exe' from within the "Live" folder in your installation location. The launcher isn't really needed.
    Take the extra time to do the job right and it will never come back to bite you in the A**
  • anare1anare1 Member Posts: 9 Arc User
    edited May 2015
    The story so far....

    I have uninstalled and reinstalled, including deleting the prefetch file and any others - yes even the reg file entrys.
    I have used a mates broadband to see if that might be the problem because I only have wireless USB.
    I have doubled checked my firewall settings.
    I have tried using the game client to avoid the launcher and it crashed.
    I have tried different combinations of game options like verify, turning off the force download, etc.
    I have tried pretty much everything that has been suggested on the forums.
    I send a ticket off previously and they finally got to me - a month later - and suggested all the stuff mentioned above.

    Nothing has changed. I still can't update/patch properly or play the game. This time it says I have version NW.45.20150416c.11 and 7000Kb to download.

    I give up. Let me know when they have finally fixed the game so I can live happily Neverwinter after.
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