Just posted this elsewhere which reminded me of this thread.
After mod 6 launched I suddenly started getting gameclient.exe crashes and Direct 3D errors.
Once I found I could login in safe mode I could play with settings. I went to the options-display tab and tried some different display card drivers (the top drop-down box - probably says "auto"). I had a choice of DirectX 9, 10 and 11 with a #1 and #2 variant of each. The first one to work for me was DirectX9 #1 so it will stay on that option until we hear more. Have a play. Maybe it will work for some of you too.
Grrrr I been trying to start game for the past 2 hours trying pretty much any combination of launcher options no sucess...
*Bashes head on the wall*
T^T
Okay, typed to soon. Safe Mode worked and I played for a while and had to log out. Twice now I have tried to log in using Safe Mode and it goes through the 10-20 minute verfying process then gives me a play button. Hit play and back to the above sreens/notifications.
all of this is my experience as well. I am sorry mate, I hope they can find out what's bugging us out.
My graphics driver is brand new fresh and game was working lovely fine last night before patch.
starting in safe mode works for me, but again having to verify each time the game loads.
Go to the bugs section of the forum and read the Direct 3d post. Some ideas in there might give you a workaroud. Start with my post from earlier. It worked for me.
Okay so.. I don't know a thing about computers, I am currently re-installing Neverwinter AND Arc, for the 4th time. I have been getting the same error over and over again and when I hear other people can play it peeves me off. I want to create my paladin dammit. Please anyone, explain this to me, I don't know anything about computers.
Sincerely thanks,
Loraaga Spelloyal.
Okay so.. I don't know a thing about computers, I am currently re-installing Neverwinter AND Arc, for the 4th time. I have been getting the same error over and over again and when I hear other people can play it peeves me off. I want to create my paladin dammit. Please anyone, explain this to me, I don't know anything about computers.
Sincerely thanks,
Loraaga Spelloyal.
When you have launcher window there is options link top right hand of the screen , if you click that it will pop another menu.
Scroll down a little you will see "Safe Mode" option under Game section make sure that is ticked.
At the bottom of the same menu there will be command line you will have to copy paste this into it: -d3d11Enable 0
Make sure you press save button afterwards.
That's about it, you are good to start
All I know is all worked well Monday night. Today, even the safe mode does not even work. Sent in a ticket to customer support but no reply. I bet they are busy. I understand some glitches, but this is well beyond that.
ive been playing always and since the new update came out 2 comps stopped working on neverwinter and i never had trouble with it at all it always worked fine and smooth for me plzz neverwinter fix this i hope its a cryptic error =/
I tried the Safe Mode method with the code and was able to launch the game. Everything worked fine, but the graphics were incredibly fuzzy in gameplay, yet strangely fine on my character sheet. Is this normal in Safe Mode? Or is there another solution I should be trying?
I had trouble loading after the patch but was finally able to get it to work. I have no clue how that happened. But now that it's working I have no sound in the game? Any ideas?
I got the same thing. I ran it in every compatibility mode from windows 8 to XP service pack 3. XP/SP3 runs the game with no sound. Vista runs the game at about 1 frame every 20 seconds, windows 7 and windows 8 crash at startup. If you don't care about the sound you can just set the game to always be run in compatibility for XP/SP3. Gonna try safemode in windows 8 now.
I should have been more clear earlier; I tried manually setting the graphics up in-game, but there was no change except on my character sheet for whatever reason.
I have since tried deleting the GamePrefs.pref file, but this backfired on me. Now I can only get Neverwinter to run while my computer itself is in Safe Mode With Networking, and when I do the game runs INCREDIBLY sluggishly on top of having fuzzy graphics. Even after setting the graphics driver down to Direct X 9 (on the Display tab in-game) I cannot load up the game when my desktop is in Standard Mode (?) and I set the game to Safe Mode via the Options tab on the launcher. I used to be able to do this, but now I can't.
*Sigh* This isn't fun. I hope the maintenance tomorrow fixes things.
i extraced the files you gave me and put it in the folder where you guys told me to put it in
it still gives me a error
Fatal Error: Direct3d driver returned error code
(DXGI_ERROR_DEVICE_REMOVED) while checking sync query .
Technical Details: Sync query 1 0X1201ba00 GetData == 0x887a0005 0 NF
0
D3D11 Device removed due to DXGI_ERROR_DEVICE_HUNG 0x887a0006
1.ive been playing neverwinter on this Pc a Long time and it stopped working after the New patch
2. i reinstalled windows tottaly over made sure all my updates where up to date and graphics as well
3. i checked my firewall
4. i have no team speak or teamviewer
5. i fixed it on my laptop the same error with the client you guys told us to put it in the folder so that worked
i dont get why it wont work on this computer i tryed anything that was possibole you guys advised me to do on forums
plz help me so i can play on my normall pc aswell thx
OKAY, 2 hours of shard mx so I am hoping this problem was fixed. Boy was I wrong. Two days in and I can't log in. Even my patience is being stretched. I am getting the feeling the money I spend is what matters, not my happiness with the product!
0
innerrevealedMember, Neverwinter Beta UsersPosts: 10Arc User
edited April 2015
Same prob.. every maintenance has prob what the hell?
So I been working around this by using a previous version of windows. I couldnt get sound but gameplay was fine. Today for some reason its not. I have tried running it in safe mode and adding the -d3d11Enable 0 code in but still not working. I put it my password and game just crashes.
Comments
After mod 6 launched I suddenly started getting gameclient.exe crashes and Direct 3D errors.
Once I found I could login in safe mode I could play with settings. I went to the options-display tab and tried some different display card drivers (the top drop-down box - probably says "auto"). I had a choice of DirectX 9, 10 and 11 with a #1 and #2 variant of each. The first one to work for me was DirectX9 #1 so it will stay on that option until we hear more. Have a play. Maybe it will work for some of you too.
*Bashes head on the wall*
T^T
People are unable to play
This thread has almost 25k view...
C'MON :<
how do we get the dxdiag TXT file to you?
where is the appropriate place in the forums?
all of this is my experience as well. I am sorry mate, I hope they can find out what's bugging us out.
My graphics driver is brand new fresh and game was working lovely fine last night before patch.
starting in safe mode works for me, but again having to verify each time the game loads.
Edit:
Linky:
http://nw-forum.perfectworld.com/showthread.php?646001-Neverwinter-crashes-Fatal-Error-Direct-3D-driver-returned-error-code&p=10481161&viewfull=1#post10481161
1. Run the Neverwinter launcher.
2. Open the Options dialog.
3. Add the following to the Advanced command line field: -d3d11Enable 0
So what I did to manage to get to character screen was:
I only had launch in safe mode option selected
&
Had this put into command line: -d3d11Enable 0
Hope it works for you guys to ^^
Try attaching it to a support ticket on https://support.arcgames.com/app/home
You beautiful child, come unto my bosom.
IT WORKS.
Sincerely thanks,
Loraaga Spelloyal.
When you have launcher window there is options link top right hand of the screen , if you click that it will pop another menu.
Scroll down a little you will see "Safe Mode" option under Game section make sure that is ticked.
At the bottom of the same menu there will be command line you will have to copy paste this into it: -d3d11Enable 0
Make sure you press save button afterwards.
That's about it, you are good to start
1.Locate the GamePrefs.pref file in the game installation folder
2.Delete the GamePrefs.pref file
3.Restart the game
Example: For Neverwinter the file can be found in the \Neverwinter_en\localdata folder.
I have since tried deleting the GamePrefs.pref file, but this backfired on me. Now I can only get Neverwinter to run while my computer itself is in Safe Mode With Networking, and when I do the game runs INCREDIBLY sluggishly on top of having fuzzy graphics. Even after setting the graphics driver down to Direct X 9 (on the Display tab in-game) I cannot load up the game when my desktop is in Standard Mode (?) and I set the game to Safe Mode via the Options tab on the launcher. I used to be able to do this, but now I can't.
*Sigh* This isn't fun. I hope the maintenance tomorrow fixes things.
it still gives me a error
Fatal Error: Direct3d driver returned error code
(DXGI_ERROR_DEVICE_REMOVED) while checking sync query .
Technical Details: Sync query 1 0X1201ba00 GetData == 0x887a0005 0 NF
0
D3D11 Device removed due to DXGI_ERROR_DEVICE_HUNG 0x887a0006
1.ive been playing neverwinter on this Pc a Long time and it stopped working after the New patch
2. i reinstalled windows tottaly over made sure all my updates where up to date and graphics as well
3. i checked my firewall
4. i have no team speak or teamviewer
5. i fixed it on my laptop the same error with the client you guys told us to put it in the folder so that worked
i dont get why it wont work on this computer i tryed anything that was possibole you guys advised me to do on forums
plz help me so i can play on my normall pc aswell thx
-d3d11Enable 0