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Forums > Home› Neverwinter Discussion › General Discussion (Xbox One)

Heirloom pack bug

jood87jood87 Member Posts: 37
edited May 2015 in General Discussion (Xbox One)
So I purchased the Heirloom pack, and to my understanding my characters were suppose to get it.. Only my SW has gotten it, and he hasn't even gotten the bag. What gives?
Post edited by jood87 on

Comments

  • jood87jood87 Member Posts: 37
    edited April 2015
    I am very sorry. There is a claim vendor. Again, apologies.
  • mhornbeckmhornbeck Member Posts: 2
    edited April 2015
    I have this same problem has anyone found out whats going on with this ?
  • jood87jood87 Member Posts: 37
    edited April 2015
    CLAIM VENDOR across from the guy that gives you fashion set early on
  • mhornbeckmhornbeck Member Posts: 2
    edited April 2015
    so on every toon we can claim the heirloom set once ? and im guessing our bag is there as well ?
  • mhornbeckmhornbeck Member Posts: 2
    edited April 2015
    ty for reply btw :)
  • jood87jood87 Member Posts: 37
    edited April 2015
    Yea, it is.
  • draven165draven165 Member Posts: 255 Arc User
    edited April 2015
    Yes you can visit the claim vendor for each of your characters and get the heirlooms BUT you ONLY get the bag on your first character. You do not get a bag per character.
  • beets78beets78 Member Posts: 28 Arc User
    edited April 2015
    draven165 wrote: »
    BUT you ONLY get the bag on your first character. You do not get a bag per character.

    Yep, it's true that only one of your characters can claim the bag, but you can use the shared bank slot to move the bag to another character if you want them to have it. You can even do this after you've already equipped the bag on one of your characters (i.e. its not bound to just the one char forever). I verified this worked yesterday. This is useful if say, you end up making another character and decide to make it your main and want them to have the bag.
  • xcatalystxcatalyst Member Posts: 4 Arc User
    edited April 2015
    ^^^WTBS is that? That is not explained in the language of the item. I'd not likely have spent that money had I known that. Might be time to contact these people and start talking about compensation.
  • romyroneromyrone Member Posts: 2 Arc User
    edited May 2015
    OK i don't see where u can redeem a greater bag of holding, there isn't a spot to get it from the rewards claim agent?????? NEED HELP


    BTW heirloom pack say account wide false ads????? or mistake
  • therealshakur70therealshakur70 Member Posts: 76 Arc User
    edited May 2015
    I'm pretty sure all the packs were fixed shortly after launch to show that the bags are only 1 per account since there were a lot of complaints about this same issue.
  • romyroneromyrone Member Posts: 2 Arc User
    edited May 2015
    k well do u know how i can get the the greater bag its not in the reward claim agent?
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