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Forums > Home› Neverwinter Discussion › General Discussion (PC)

Gateway down?

bioshrikebioshrike Member, NW M9 Playtest Posts: 4,729 Arc User
edited May 2013 in General Discussion (PC)
I just tried to get into the Neverwinter Gateway, but got this instead. I was able to replicate the issue in Firefox and IE. The regular site is fine for me.


Error: OK, open 'c:\BeholderServer\NightServer\gateway\prod\Night\login\server\public\locale\en\index.html'
at static (c:\BeholderServer\NightServer\gateway\prod\node_modules\connect\lib\middleware\static.js:81:8)
at next (c:\BeholderServer\NightServer\gateway\prod\node_modules\connect\lib\proto.js:199:15)
at module.exports (c:\BeholderServer\NightServer\gateway\prod\node_modules\connect\lib\middleware\compress.js:145:5)
at next (c:\BeholderServer\NightServer\gateway\prod\node_modules\connect\lib\proto.js:199:15)
at c:\BeholderServer\NightServer\gateway\prod\node_modules\cryptic\rewriteForLocale.js:62:11
at fs.exists (fs.js:91:19)
<::::::::::::::)xxxo <::::::::::::::)xxxo <::::::::::::)xxxxxxxx(:::::::::::> oxxx(::::::::::::::> oxxx(::::::::::::::>
"Is it better to be feared or respected? I say, is it too much to ask for both?" -Tony Stark
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Post edited by Unknown User on

Comments

  • cmpinpointerrorcmpinpointerror Member, Moonstars, Neverwinter Beta Users, Cryptic Developers, Neverwinter Hero Users, Neverwinter Guardian Users, Neverwinter Founder's Pack Users Posts: 646
    edited May 2013
    We're investigating it currently.
  • nullwolf1nullwolf1 Member, Neverwinter Beta Users Posts: 0 Arc User
    edited May 2013
    Seems fine on my end...
    Though on the Twitter feed, they say they're working on it.
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  • mangycheshiremangycheshire Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited May 2013
    I had to giggle. They're running a professional server that could be easily exploited on a Windows Server box. Not only does that make no sense from a security position, it makes no sense from a performance or stability position. Makes a lot of sense why the gateway is slow as a slug though.

    Edit after re-read: If that's not a Windows box, what the heck is up with that folder structure and why on earth would you have an error code that throws that much information about your server structure? That's just silly.
  • nerfallthethingsnerfallthethings Member Posts: 21 Arc User
    edited May 2013
    It is also down for me.
    [SIGPIC][/SIGPIC]
  • x3mta3xx3mta3x Member Posts: 80
    edited May 2013
    mangycheshire wrote: »
    I had to giggle. They're running a professional server that could be easily exploited on a Windows Server box. Not only does that make no sense from a security position, it makes no sense from a performance or stability position. Makes a lot of sense why the gateway is slow as a slug though.

    Edit after re-read: If that's not a Windows box, what the heck is up with that folder structure and why on earth would you have an error code that throws that much information about your server structure? That's just silly.

    No wonder I got an email stating that a new device accessed my account from the gateway, and the IP was from China, go figure. I run my own server and it is 100x more secure than this, what a joke. :( It should have thrown a 404 or a 500 error page, but certainly not ANY information, especially directory structure, right down to file names, ugh, very bad.
  • kolbe11kolbe11 Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited May 2013
    Too many eggs in one basket... And the basket is running on Windowz!

    From the file pathing you can tell that the gateway is running on a Windows 2008 Server with IIS and hosts the gateway for all 3 shards.
    "It is said that idle hands are the Devil's tools: Idle geek hands, however, came up with gunpowder, nuclear weapons, and toilet plungers." -Illiad
  • x3mta3xx3mta3x Member Posts: 80
    edited May 2013
    kolbe11 wrote: »
    Too many eggs in one basket... And the basket is running on Windowz!

    From the file pathing you can tell that the gateway is running on a Windows 2008 Server with IIS and hosts the gateway for all 3 shards.

    Um, yeah, it's like handing partial keys to unlock the lock, for someone that knows what to look for. ;( How dumb. And not to mention that Java Script is quite easy to manipulate.
  • surf13surf13 Member Posts: 561 Arc User
    edited May 2013
    Got the same *cry*
    All your brain are belong me.
  • cmpinpointerrorcmpinpointerror Member, Moonstars, Neverwinter Beta Users, Cryptic Developers, Neverwinter Hero Users, Neverwinter Guardian Users, Neverwinter Founder's Pack Users Posts: 646
    edited May 2013
    We took down the Gateway temporarily while we investigate a few possible causes. We'll have it up for you as soon as we can.
  • ifthirifthir Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 281 Bounty Hunter
    edited May 2013
    mangycheshire wrote: »
    I had to giggle. They're running a professional server that could be easily exploited on a Windows Server box. Not only does that make no sense from a security position, it makes no sense from a performance or stability position. Makes a lot of sense why the gateway is slow as a slug though.

    Edit after re-read: If that's not a Windows box, what the heck is up with that folder structure and why on earth would you have an error code that throws that much information about your server structure? That's just silly.

    Custom Errors = 0 probably is your reason.

    Smart admins will redirect ANY error to a custom "Sorry, we messed up" link, not print debug info to the end user.
  • anashimanashim Member Posts: 259 Bounty Hunter
    edited May 2013
    I got the same message as the OP, but it was "Mindflayer", rather than "Beholder".
  • lostmarblesherelostmarbleshere Banned Users Posts: 654 Bounty Hunter
    edited May 2013
    lol just another day for neverwinter
  • cmpinpointerrorcmpinpointerror Member, Moonstars, Neverwinter Beta Users, Cryptic Developers, Neverwinter Hero Users, Neverwinter Guardian Users, Neverwinter Founder's Pack Users Posts: 646
    edited May 2013
    We're adding a few fixes and changes to address the current issue. We'll update with an ETA once we get a more solid estimate. Thanks!
  • surf13surf13 Member Posts: 561 Arc User
    edited May 2013
    mangycheshire wrote: »
    I had to giggle. They're running a professional server that could be easily exploited on a Windows Server box. Not only does that make no sense from a security position, it makes no sense from a performance or stability position. Makes a lot of sense why the gateway is slow as a slug though.

    Edit after re-read: If that's not a Windows box, what the heck is up with that folder structure and why on earth would you have an error code that throws that much information about your server structure? That's just silly.

    Sounds like you girls run single stand-alone servers. Over 20 years in the industry and the majority of the web-facing stuff I see seems to be load-bal farms of IIS on windows. It's scalable and cheap and works perfectly well if hardened properly and your code is solid. Oh yeah slowloris FTW.

    In an effort to get this back on topic... Waiting for next update!
    All your brain are belong me.
  • advntrradvntrr Member Posts: 6 Arc User
    edited May 2013
    I wouldn't mind gateway being down as much, if you could actually do any kind of sorting or searching in the game's auction house.
  • surf13surf13 Member Posts: 561 Arc User
    edited May 2013
    It's back up.
    All your brain are belong me.
  • cmpinpointerrorcmpinpointerror Member, Moonstars, Neverwinter Beta Users, Cryptic Developers, Neverwinter Hero Users, Neverwinter Guardian Users, Neverwinter Founder's Pack Users Posts: 646
    edited May 2013
    Gateway is now unlocked after we addressed a few issues. The Neverwinter Team will continue to monitor it for any new potential issues. Thanks for your patience and understanding.
This discussion has been closed.