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Couple of Gateway issues

m1r4r1r463m1r4r1r463 Member, Neverwinter Beta Users Posts: 5 Arc User
edited May 2013 in Bug Reports (PC)
Hi while i am out and about i have difficulty accessing Gateway through my mobile phone (Sony Ericsson Xperia X8 on O2 PAYG) as it says that the page either doesn't exist or can't be displayed, whether this is to do with my phones browser or OS (as it is maxed out at 2.1), though i know it can display HTML5 coding but not flash.

Another problem i seem to have is when accessing through a public library computer the "one off code" is always incorrect, even when it is only entered seconds after receiving it.

Also during my evenings i use the gateway system to build on my professions and auctions, however i have noticed a few problems that could do with improving, these are:-
  • AH - "usable by me" doesn't work as i have accidently bought a few items over my level even with this checked.
  • selling items in AH doesn't work as Gateway can't access any in game Inventory.
  • In Professions the jobs list starts off all on high even though it is set to lowest at the start by default.
  • In Professions required items don't display how many are owned only how many are needed.
  • Character sheet displays a characters image at a lower quality eg no detail on weapon or armor.
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Post edited by m1r4r1r463 on

Comments

  • jokeznzjokeznz Member, Neverwinter Beta Users Posts: 20 Arc User
    edited May 2013
    I thought i'd express my issue with Gateway here instead of creating a new thread for it. Whenever I want to login I have to use an activation code every single time, which is really annoying and inconvinent. Does this happen to anyeone else?
  • captndafcaptndaf Member, Neverwinter Beta Users Posts: 68
    edited May 2013
    jokeznz wrote: »
    I thought I'd express my issue with Gateway here instead of creating a new thread for it. Whenever I want to login I have to use an activation code every single time, which is really annoying and inconvenient. Does this happen to anyone else?
    I'm not having that problem. Saved browser session to my account. May depend on which browser you're using.
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  • jokeznzjokeznz Member, Neverwinter Beta Users Posts: 20 Arc User
    edited May 2013
    I use Chrome. I've gone through the saving browser session to my account and putting in the verification code process every time I log in via gateway.
  • aelellynaelellyn Member Posts: 3 Arc User
    edited May 2013
    I was about to post my own gateway thread, but I'll just add what I've noticed here

    On my mobile, Galaxy s3 mini 4" display, using chrome

    The Profession sort order drop down is covered by the search box, so its extremely difficult to change the sort
    The values for the drop downs appear mostly off the left of the screen so can't be read
    The filter (unmet or higher levels) drop down options don't work at all, probably because they need a tickbox setting that's off screen.
    The login screen, when I enter my password it's adding an extra character, to enter my password I have to select the field hit backspace then type my password, took a few mistypes before I spotted that

    The session timeout is a little shorter than I'd like, but its not really a problem. Other than that it works pretty well to deal with professions when I can't get to my PC
  • shawnbosupa14shawnbosupa14 Member Posts: 1 Arc User
    edited May 2013
    Gateway defects:
    1) The login fields are not marked as login fields properly, so autofill, remembering passwords, etc. do not work in many browsers.
    2) There is no way to buy crafting components through the gateway, charcoal for example.
    3) When selecting assets, if there is only one option available, the option should automatically be selected.
    "would be nice" issues:
    4) iOS and Android apps to streamline the gateway and professions would be helpful.
  • ninjapippinninjapippin Member Posts: 1 Arc User
    edited May 2013
    Since I can't post my own thread about the Gateway yet, I suppose I'll post here like everyone else :D
    I've noticed all the former issues. However on character sheet only armor and stats show up, no big deal for me. I do however have ONE SUGGESTION they could add to the Gateway:
    Since the Gateway can access my Astral Diamonds, it should be able to access my gold right? I suggest that under the list of things you can do on Gateway (Professions, AH etc.) they add the Professions Vendor! I seem to run out of the house in a rush before buying all the coal/porridge/etc. that I need. This would be such a fantastic development =)
  • lefredlefred Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited May 2013
    I will just leave this here: please change the font color to black or something more readable on the progress bars of the overview page - white on bright blue hurts my eyes, maybe it's my screen...
  • annadruvezannadruvez Member Posts: 0 Arc User
    edited May 2013
    jokeznz wrote: »
    I use Chrome. I've gone through the saving browser session to my account and putting in the verification code process every time I log in via gateway.
    captndaf wrote: »
    I'm not having that problem. Saved browser session to my account. May depend on which browser you're using.
    jokeznz wrote: »
    I thought i'd express my issue with Gateway here instead of creating a new thread for it. Whenever I want to login I have to use an activation code every single time, which is really annoying and inconvinent. Does this happen to anyeone else?

    I'm having this same problem in IE 10. I have tried saving the browser. It even said (and sent an email) stating that it was saved. The next time I logged in (twenty minutes or so later)? I had to get a code again.

    Just for giggles, I went and updated my Firefox. (I haven't used it since..... last year?) Anyway, fully updated.
    So, first log in.... Logged in. Did the one time password thing. Logged out. Closed the browser.
    Second log in.... Opened the browser. Logged in. No one-time password required.

    So, Firefox worked for me. At least in the short term. I'll try it again later to see if it still lets me in without the one-time password. IE10, however, is still giving me fits.
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  • aviansunaviansun Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 0 Arc User
    edited May 2013
    This just started today...on Windows 7 using Chrome 28.0.1500.20 beta-m/Firefox 19.0:
    When accessing professions page the buttons at the bottom of the screen for navigating between pages of professions tasks are missing.
    The tasks fill up the visible display and there is no button visible.

    My resolution is 1280 by 1024.
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