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Lag with netflix

auron#6793 auron Member Posts: 395 Arc User
Does anybody have issues with lag while netflix is running on another device connected to the same modem? Looking for both yes and no answers and a way to possibly control how much bandwidth netflix uses.
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    hexngone#5489 hexngone Member Posts: 370 Arc User
    edited November 2021
    At it's most basic level networking is plumbing. If you're filling the washer at the same time as you are flushing the toilet and watering the lawn, none of them will operate at optimal flow rate. You either get a bigger pipe, plumb them separately, learn to live with it, or just don't do it. The flow of electrons in a wire follow the same principle.

    From the technical side of things, routing on the Internet migrated from IPv4 to IPv6 to enable additional routing parameters (more granularity) to better control the flow of data (think of priority in a queue). But that capability is relegated to the large network switches managed by major ISP hubs. The modem installed at your home likely does not have the ability to control the flow/priority at that level. I haven't actually looked at the market nor have you shared the model of your modem, but the functionality you desire would likely require a major upgrade. Add to that they fact that you have no control over the other subscribers on your branch/neighborhood of the cable provider's network, and the exercise quickly becomes a futile one. Shared networks reduce participant cost but also sacrifice 'control' -- it is all about choices.
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    plasticbatplasticbat Member, NW M9 Playtest Posts: 12,220 Arc User
    edited November 2021
    I have no problem doing Netflix. I have multiple people doing streaming (Netflix, Disney, Amazon, etc) at the same time in the same household from one modem. I also watch 4K TV from the same modem and have more than 1 TV. No, I don't have lag playing this game when all these devices are running including watching Netflix in the same PC (I have dual monitor). My PC is connected through wire (instead of wifi) though.
    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
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    plasticbatplasticbat Member, NW M9 Playtest Posts: 12,220 Arc User
    edited November 2021
    You don't need to upgrade the modem to control the networking flow within the household. You can just add a router. Modem connects to the router. Disable wifi from the modem. All device connects to the router instead of the modem. In the old days, I would install my prefer firmware to the router. These days, it appears all router has that ability and the feature is decent. A cheap 2nd hand router can do the job. Some fancy one allows you to control the router through the phone app.
    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
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    blargskullblargskull Member Posts: 514 Arc User
    edited November 2021
    You really need to question your ISP on your bandwidth. For example, my ISP is this long haired geek who live four doors away from me and I sponge off the internet provided within my lease agreement. :trollface:

    Some providers will say, "Fast, reliable Internet up to 200 Mbps" but take note of catch words like up to in that sentence. I honestly never saw much above 100 Mbps and that is download speed only, upload is about 10 or 11 Mbps. The internet was built with the idea we don't send as much as we receive.

    In online games, the client (game software on your PC) sends packets to the server at 10 Mbps, since these are very tiny they should not lag your NetFlix on another device. NetFlix is only using the incoming stream, however being a streaming video service might affect your games.

    So how tiny are these game packets?
    ...........Updates
    ...........{
    ......................EntityRef 8388843

    ......................Positions
    ......................{
    .................................Pos 1254.507080, -121.836914, 944.509033
    .................................Rot quat4 0, 0.943701, 0, 0.330799
    .................................Pyface 0, -2.466812

    .................................Animbits
    .................................{
    ...........................................BitName Lastanim:
    .................................}
    ......................}
    ...........}
    This is a packet update, there could be several of these added to any packet, which is compressed and sent, then decompressed and read by the server or the client. This data is much less to send and receive than a video and audio image you get on NetFlix. @hexngone#5489 analogy to plumbing isn't far off, but games like Neverwinter are a constant drip and NetFlix running at 4K is filling your Jacuzzi.

    Almost forgot to add, the only way to reduce the NetFlix is to set the video to 720p or 1080p. I only know how this is done on PC, since I don't own a Smart TV. But I am sure you will find it somewhere in the setup options.

    Just killing time...
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    tchefi#6735 tchefi Member Posts: 417 Arc User
    lag
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    armadeonxarmadeonx Member Posts: 4,952 Arc User
    Yep you can look at throttling via the modem or reducing the resolution used by Netflix.

    My favourite solution is to yell "HEY! I'M TRYIN' TA RUN A DUNGEON HERE!!!" at my wife...
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    mentinmindmakermentinmindmaker Member Posts: 1,490 Arc User
    edited November 2021
    The fundamental question here is what bitrate do you have on your Internet access?
    However note that your Internet access is only the first hop to the first router on the ISP side. The bottleneck could very well be inside the ISP network.

    Also how is your network at home? WiFi or cabled? Cabled is always best, you could have a marginal WiFi that is creating issues.
    (WiFi can be marginal because each home is different with walls and floors attenuating the signal, hub placement, noise sources etc)

    Numbers:
    One HD connection is around 15Mbit/s. Neverwinter usually runs around 0.5-0.6Mbit/s according to /netgraph 1

    You also need to consider how many people are sharing the connection - if several people are streaming content at the same time you need to multiply the bandwidth used accordingly.

    Some low threshold things you could do:
    * Share more info about your network setup
    * Try to (temporarily) use a cable to connect your devices to remove WiFi from the list of possible problem sources
    * On your PC run this while you have problems: 'tracert patch.neverwintergame.com' It will show you the hops through the Internet to NW with their associated delays, and should give an idea what is happening. If you need help interpreting it, post the trace here.

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    blargskullblargskull Member Posts: 514 Arc User
    C:\Windows\system32>tracert patch.neverwinter.com

    Tracing route to patch.neverwinter.com [103.224.182.219]
    over a maximum of 30 hops:

    1 1 ms <1 ms <1 ms osync.lan [192.168.1.1]
    2 * * * Request timed out.

    Damn, I am in trouble now. :trollface:

    Just killing time...
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    mentinmindmakermentinmindmaker Member Posts: 1,490 Arc User
    edited November 2021

    C:\Windows\system32>tracert patch.neverwinter.com

    Tracing route to patch.neverwinter.com [103.224.182.219]
    over a maximum of 30 hops:

    1 1 ms <1 ms <1 ms osync.lan [192.168.1.1]
    2 * * * Request timed out.

    Damn, I am in trouble now. :trollface: </p>

    Traceroute did not stop after 2nd line did it?

    That some servers do not respond to the traceroute ping is not unusual.

    Just let it run until it stops after 30 hops.

    If course your ISP might have configured the routers to block traceroutes. That would suck - losing the debug tool.
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    blargskullblargskull Member Posts: 514 Arc User

    C:\Windows\system32>tracert patch.neverwinter.com

    Tracing route to patch.neverwinter.com [103.224.182.219]
    over a maximum of 30 hops:

    1 1 ms <1 ms <1 ms osync.lan [192.168.1.1]
    2 * * * Request timed out.

    Damn, I am in trouble now. :trollface: </p>

    Traceroute did not stop after 2nd line did it?

    That some servers do not respond to the traceroute ping is not unusual.

    Just let it run until it stops after 30 hops.

    If course your ISP might have configured the routers to block traceroutes. That would suck - losing the debug tool.
    Nah, I was just joking around. :lol:

    Just killing time...
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