PS4 Crashes

nitocris83 · September 2020

We are aware of PS4 players experiencing crashes after today's maintenance. This issue is related to traveling speed in Avernus so players may avoid crashes by reducing their vehicle speed.

We are working on resolving these as quickly as possible. Thank you for your patience.

diannas2nds · September 2020

Thank you. Crashed twice going into the bleeding citadel.

joccat · September 2020

This is NOT a new issue after maintenance. It has been happening since Avernus launched on PS4. Happens when riding mount tho ur correct.

joe7777 · September 2020

joccat#1817 said:
This is NOT a new issue after maintenance. It has been happening since Avernus launched on PS4. Happens when riding mount tho ur correct.

It isn't a new issue but it got worse today.

letitload · September 2020

I am still getting this issue in Avernus, no matter where I am or what I am doing for the most part.

If I stand still and do nothing the crashing doesn't occur, but if I am doing anything else, like running around, moving around on my mount or fighting, a crash can occur at any moment.

I currently cannot progress in the Redeemed Citadel content because of this unfortunately.

joccat · September 2020

Related to travelling speed you say? Nonsense...

Teleported into Citadel, WALKED up the ramp into Zariel's chamber, in order to avoid this common bluescreen area.....nevertheless, I bluescreened as soon as I set foot in the main rotunda.

I'm done with the game until you people fix the issue. Unless someone feels like relogging in constantly, it's useless.

ambassadorkael · September 2020

Adventurers on PS4: We're aware of the crashes that are occurring in the Avernus zone, and are working on a fix right now. It seems the crash is occurring when players are moving from one side of the map to the other at great speed. Thanks for your patience!

joe7777 · September 2020

So it's because of The Blood War then... All the more reason to never do something like that again in future content

joccat · September 2020

ambassadorkael#6946 said:
crash is occurring when players are moving from one side of the map to the other at great speed. Thanks for your patience!

Guess I was walking too fast into the citadel then smh...

deaththaed · September 2020

Well.. it seems like you are At fixing the wrong issue then. I dont need to travel over the map. You get a bluescreen if you get Inside if the bleeding citadel. Always. Been there a lot of Times now and not one time without bluescreen.

It Doesnt Matter if with teleport scroll or travel through the portal. If i log in while i was in citadel there can be another bluescreen if i run out of it and leave the area. Maybe that second one is the travel issue you are Working on...

and it has been like that since mod19 released. My girlfriend told me , if i go into the citadell, to log to character choose Screen and log in again. If we do so, there is no bluescreen. Well still annoying but doesnt take as much time as if we restart the whole game After bluescreen happens..

duckie · September 2020

From my experience it is when you travel from the one heroic boss zones to the other at any speed. Even if I move from mog to huruman hill to do a quest then on to Gary x or citedel I end up with a blue screen

autumnwitch · September 2020

I get a blue screen usually if I travel into the Citadel and then use my mount too move within IF I have been doing anything else outside of the Citadel first.

For example, if I travel to Avernus via a travel gate (after a reboot or first sign in of the day) and then go directly to the Citadel I have no problems with a blue scree.

However, if first I am anywhere in NW and doing stuff like combat in esp in other areas in Avernus when I then go to the Citadel via any means I will get a blue screen if I attempt to travel while on my mount within. Just walking tho I am fine.

deaththaed · September 2020

Hmm.. for me it makes no difference if on Mount or not. It always leads into bluescreen if i Walk trough the citadel

letitload · September 2020

Travelling to one side of the map from the other at speed is only part of the issue I fear. It's hard to pinpoint the other causes because a lot of people are crashing in the citadel (which hasn't happened to me yet), and others like myself are crashing randomly no matter what we're doing in the rest of the Avernus area in general. This excludes standing still and doing nothing, which I tested when waiting a few minutes for Garyx to spawn: as soon as I started doing more than standing around, like fighting and running, the crashes started again).

nemicron · November 2020

when are these idiots going to stop nickel and diming everyone and start fixing their servers. there is no excuse for the disconnts on and off all the time. super <font color="orange">HAMSTER</font> company

missdayum · December 2020

LUL not really speed related I am confident it has rather to do HOW LONG your NW game app is running for most of the times since my last bluescreen was by simply standing there and reading/posting in trade chat. So yeah!

boindal · January 2021

please help after a long time i wanted to play the game now on ps5. constantly, the game timed out connecting to the account server. the server will not load for several days. PS5 connected via internet cable. I've already tried everything possible. Thanks Boindal

boindal · January 2021

Thank you for not playing on my PS5. Connecting to the account server. Please wait ... Connecting to the acount server timed out. please again later.
Game Neverwinter and Star trek
connection via Ethernet cable
games uninstalled, memory cleared and still nothing.

rlesley74 · January 2021

Now if only they could address chain drop rates that’d be great

wizenia · January 2021

> @nitocris83 said:
> We are aware of PS4 players experiencing crashes after today's maintenance. This issue is related to traveling speed in Avernus so players may avoid crashes by reducing their vehicle speed.
>
> We are working on resolving these as quickly as possible. Thank you for your patience.

Cradle of the death god crash today

PS4 Crashes

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