Older gamer, always a gamer, but never tried Neverwinter before.
I've gotten my first character to 80, and I'm very pleasantly surprised at how much it has to offer. So much I enjoy about it.
Dungeon runs are a horrible experience, for one simple issue: The "lead" guy blasting off, don't care about the team. It's a very jarring experience the first time you enter a dungeon and realize...it's a damn race to the end. Good luck getting a lick off on the early bosses.
I know you can't force players to slow down and enjoy the experience with the team, because a lot of them have already run it 1000 times and don't care that some of the players haven't.
I realize the way to avoid this is find a group of friends, or a good guild, which I'm working on.
But, please put wait gates at the entrance to each boss, even the low level ones. Not everybody running that dungeon has done it a lot, or just wants their astral whatevers. First impressions really do mean something.