Following up on this and looking for some resolution as this is a game breaking bug with the current pre-mod 19 content we are now venturing in.
Thank you
Original Ticket - Missing Item
dasde
May 22, 2020, 8:56:39 PM PDT
I've met all requirements, completed all quests...even says so in my completed quest log. I checked my inventory and my bank. I cannot find the reward Item "Dormant Forger's Box" anywhere for the Rage of Bel questline. I'm even further on past that point in the line of quests and have been able to obtain the additional rods to upgrade the Dormant Forger's Box. I've never received it. I appreciate any help or assistance you can provided. It doesn't make sense.
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May 23, 2020, 8:46:04 PM PDT
Greetings,
Thank you for contacting Player Support.
I understand that you're reporting about the Dormant Forger's Box from the Rage of Bel questline. I would like it very much if I can help you with this. However, upon consulting our Leads, we're informed that this item is not a guaranteed reward and has a random chance to drop for everyone. I apologize for any inconvenience, Adventurer. Nonetheless, if you have other concerns or queries, please submit a new support ticket.
Thanks again for playing Neverwinter.
Regards,
GM Etelia
Game Master
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dasde
May 24, 2020, 03:23 AM PDT
GM Etelia,
Thank you for looking into this. Unfortunately, the leads you consulted are wrong…
The Dormant Forger’s Box is awarded upon completion of the quest Ring the Bel, which I have completed. My wife completed it and received the box, my guildmates and alliance mates have completed it and received the box…it’s a reward at the end of the quest from defeating Bel once. I’ve defeated Bel several times, even soloed Bel, and the quest is completed in my quest log, yet when I turned the quest in it did not reward me the item.
What is NOT a guaranteed drop are the numerous rods you can obtain to upgrade the box.
Here’s a breakdown on Reddit:
https://www.reddit.com/r/Neverwinter/comments/gljufq/rage_of_bel_guide_for_the_lost_and_confused/ It’s the only thing online I can find to explain it.
Thank you
Comments
You got that before "ring the bel". I have a few toon who have not done "ring the bel", they all have the box in inventory.
Post the picture of your inventory and bank. May be we can spot something.
It was like the client and server were in different game states and the client was not aware of the new item.
Hope this helps.