As many of you are aware, the launch of Infernal Descent brought with it some unexpected behavior with the Stardock Lockbox. Compared with a normal launch day lockbox, the Stardock Lockbox awarded more legendary mounts while it was active - we will cover that in a moment.
First, no one that got a legendary mount from that box has to worry. The mount is yours to enjoy, and if it was your first legendary mount then congratulations!
So what happened there?
We have been exploring improved chase item odds in lockboxes internally. This has been an ongoing experiment, and while it wasn't ready to release yet for a few reasons, the exploratory work had been done during the same time as other Infernal Descent (M18) work. When we decided to hold the changes for a later release, we missed the Stardock lockbox and players experienced a partial set of changes to that lock box in the early hours of launch
Why are we exploring changes to lock boxes? While these chase items are meant to be rare and valuable, they may be more difficult to acquire than is good for the long term health of the game. With this in mind, we have been experimenting with ways to improve the experience for everyone.
We did not intend to release any changes until this had been discussed with the community and more thoroughly with the team. We alluded to some exploration of this variety in online streams, but no final plan has been decided on yet. Before committing to changes of this type, we want to make sure that the changes overall felt good to the player base and equally work for the business.
We apologize for this error and we are actively working to improve our release quality in regards to both our development pipeline and our QA test plans. Issues like this, in time, will hopefully become a thing of the past.
Let’s use this opportunity to collaborate on this aspect of the game as we did with the accessibility topic and evolve VIP. The discussion for the CDP Topic: VIP can be found here