[PC] Game Server Crashes

nitocris83 · January 2018

Update 11:38am PT

We identified the issue and players should start seeing a reduction in crashes over the next 10-15 minutes. Thank you again for your patience!

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We are aware of PC users experiencing game server crashes and are working on identifying the cause and resolving the issue as quickly as possible. We do not have any additional information at this time. Thank you for your patience.

thorstone · January 2018

Hi,
Toons are in Protectors enclave, and got 3 times already disconnected since the serves are up again.
please fix

regards
Void

kaoriel1983 · January 2018

I can't even get anywhere. Once I click on any of my chars, I don't even get a loading screen, but a "disconnected from server" right away. (PC - based in UK)

senik · January 2018

https://ibb.co/j7YyZ6
HELP!

gromovnipljesak · January 2018

Seems like it happens after almost every weekly server downtime lately. I just DCed about 4 times in 5 minutes. No SNR, no anything. Just "disconnected" and that's it.

imiq · January 2018

me too

bloodzakjon · January 2018

worked for me right from the server reboot after the 2 hours maintenance until i just logged out

faredawg1 · January 2018

nitocris83 said:
Update 11:38am PT

We identified the issue and players should start seeing a reduction in crashes over the next 10-15 minutes. Thank you again for your patience!

******

We are aware of PC users experiencing game server crashes and are working on identifying the cause and resolving the issue as quickly as possible. We do not have any additional information at this time. Thank you for your patience.

Um, nope...its 12:15, 35 mins since your update and its still happening the same.

ultimatebladerv1 · January 2018

2:50 CT and I'm still getting DCed

trevor · January 2018

xbox servers are doing the same

markw · January 2018

Can't even get past launcher as it keeps disconnecting.

spidey · January 2018

And thoose lags...

pragik · January 2018

still no go here

miasmat · January 2018

When we have an intermittent gameserver crash like this, we have 2 main approaches to rolling out the fix: 1) kill all the gameservers which will boot everyone but there will be no more affected gameservers to crash later; 2) apply the fix so that new servers that start up are running the fixed code, but existing gameservers will crash once eventually (when they restart they'll be running the new fixed code). The first approach interrupts everyone once. The second approach let's players keep playing until whatever triggers the crash happens, but the frequency of crashes will go down with time (as broken servers crash and fix themselves). For a rare-ish crash like this (which would only trigger when certain characters did certain optional things) we thought it would be less disruptive to go with #2. So yes, there are still some gameservers running the broken code. They will crash when the right confluence of events happen. During the next maintenance, when all the processes get restarted, they'll all be running the new fixed code and no more of that crash will happen.

ilmenira · January 2018

for me it's silent crashes every 30 mn to an hour or so.
i also checked "force verify" in options of the starting menu, and it doesn't do that.

davidran · September 2019

I keep getting disconnected and other times my game freezes with red text in the middle of my screen. Is it the servers or is it me. I wanna play but not sure how long I can keep this up of not getting my fill.

[PC] Game Server Crashes

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