This has now been completed. Support of 32-bit Windows OS has ended of of today, July 18.
As of July 18th, 2019, Neverwinter will no longer support any 32-Bit Microsoft Windows Operating System. This decision was made in order to improve game performance and to optimize the player experience. In order to make this transition as smooth as possible, we have put together a quick FAQ. What is the timeline for these changes?
You will have plenty of time to upgrade!
After May 21st, 2019
, if you are running on any 32-bit Microsoft Windows Operating System, the launcher will inform you of that fact.
As of July 18th, 2019
, Neverwinter will no longer support any 32-Bit Microsoft Windows Operating System. What Operating System should I be upgrading to?
For the best play experience, Cryptic Studios recommends Windows 10.
The game will run on Windows Vista Service Pack 2 64-Bit or better, or Windows 7 or 8 as well. Be aware that Microsoft has discontinued support for Windows Vista as of April 2017, although we continue to support it, for now.
Please feel free to discuss this change in this thread, and let us know any further questions. We will be updating this thread with any additional notices or clarifications as needed.