test content
  • Games
  • Social
  • Arc News
  • Support
  • Zen
What is the Arc Client?
Install Arc
Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Coupon "100% off any companion" doesn't work

hustin1hustin1 Member, NW M9 Playtest Posts: 3,460 Arc User
in Bug Reports (PC)
I've been saving this from a Winter Event gratuity from the Zen promo for a while. I finally claim the gratuity and open it, and the coupon isn't good for *any* companions. Only companion bundles and packs are 100% off, which isn't what the coupon is for -- it's supposed to be for *any* Zen store companion.

I filed a bug report a couple of days ago but haven't heard anything.
Harper Chronicles: Cap Snatchers (RELEASED) - NW-DPUTABC6X
Blood Magic (RELEASED) - NW-DUU2P7HCO
Children of the Fey (RELEASED) - NW-DKSSAPFPF
Buried Under Blacklake (WIP) - NW-DEDV2PAEP
The Redcap Rebels (WIP) - NW-DO23AFHFH
My Foundry playthrough channel: https://www.youtube.com/user/Ruskaga/featured

Comments

  • auron#6793 auron
    auron#6793
         Member Posts: 386 Arc User
    is it expired?
    <div align="center"><img src="https://i.imgur.com/YH9QCXK.png" alt="" /></div></img>
    ▂▃▄▅▆▇█▓▒░ Drac ░▒▓█▇▆▅▄▃▂
    There is supposed to be an image here, but the hamsters took it.
    <div align="center">AKA Draconis of Luskan</div>

    Take a backseat boy. Cause now I'm driving. ~ Give it up - Elizabeth Gilies ft. Ariana Grande

    RIP Foundry: On that day, when the sky fell away, our world came to an end. ~Lifelight
  • percemerpercemer Member, Neverwinter Moderator Posts: 1,048 Arc User
    Hello @hustin1,

    This issue has been escalated to the dev team, thanks for your help and our apologies for the inconvenience.

    Regards,
    Percemer
    EU Community Manager @ Gearbox Publishing
    ----------
    Neverwinter: Discord - Facebook - Twitter - YouTube - Customer Support - Terms of Service
  • devnullloredevnulllore Member Posts: 160 Arc User
    I noticed the same thing


    Cheers,
    Ulfrik Dragonsyre
    Hero of Neverwinter
    Retribution Paladin of the realm
    Siring quality Dragons for mounts and pets
  • tabithacatt#5747 tabithacatt
    tabithacatt#5747
         Member Posts: 8 Arc User
    edited May 2019
    I noticed the same problem right after Mod16 opened. I had used a previous coupon to purchase a 'free' tiger; but was carrying around my second coupon to see which companion would be best with new mod. Every single companion used to be available. This held true through the Mod 15 change (all companions in the Zen store, including any new companions, were available as 'free' due to the coupon, exactly as stated on the coupon). In fact, I had to be careful to not click 'purchase' when I was just checking out options because they all showed as 'free & available'. I submitted a ticket late April/early May and, after fielding the usual questions about specifics & submitting a screen shot of the Zen market, I received notice that this was escalated to the Development team. When I double-checked to make sure I would receive an answer & they weren't closing out my ticket, they confirmed that I will hear back in the future (may be a while, but that just means more time to research companions :-) ).
  • cdnbisoncdnbison Member, NW M9 Playtest Posts: 806 Arc User
    percemer said:

    Hello @hustin1,

    This issue has been escalated to the dev team, thanks for your help and our apologies for the inconvenience.

    Regards,

    This issue is affecting the coupons from invoking as well - both the "25% off any companion" and "33% off companion" (as there are no more Striker / Leader / Defender / Controller types...)
Sign In or Register to comment.