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Chat Function Borked For New Accounts
ilithyn
Member Posts: 452 Arc User
According to your own guide chat restrictions on new toons on new accounts should only be Say, Zone, Trade and LFG, but it extends to all channels, including party, guild, alliance and tells. I've seen no update on this and in fact I thought it was wai given that it's been this way since 2016 (as an old player I rarely have a reason to go hunt down the old chat rules so I didn't notice that the ban wasn't supposed to be on every form of chat)
You may want to consider fixing that, or if this is indeed wai, lifting some of those restrictions. It's costing you new players.
You may want to consider fixing that, or if this is indeed wai, lifting some of those restrictions. It's costing you new players.
Logic is the beginning of wisdom, not the end of it.
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Give it a shot for like a week and see how bad it might be
If you guys have done any work at all on catching bad guys, doing this might bring a bunch out of the woodwork
I just made a completely new account the other day to see how this game is when you're totally new. So far I've progressed to level 21 and I have yet to access any chat. Yes this include tells (despite the game telling me that I should get that at 15) and party.
I'm going to request my guild invite my new character and see if guild and alliance chat are borked too. But really, this needs fixing asap even if they aren't. Either that or the game needs to stop lying to me and claim I'll get access to something at a certain level if I won't and it's wai.
really....
I think people have and continue to pay enough into this game to make more GM's viable.
Other games give players a stake in what happens by making known players "sheriffs". For a small reward each month free coal ward for example, they would have their choice of people and give us more of a stake in the game
While making a new chat zone to talk is easy, it would seem the new player can't even emote in chat! The last person who came up with a nice idea was a guild mate of mine who sadly no longer plays Neverwinter. Dr Tomoko (aka doctordna) set up a new chat zone called "Rezone" non restricted chat, all you needed to do was drop zone and join rezone. However no one wanted to use it and at the peak there was about 40 of us in there. He never removed this so rezone is still there, just very empty. It is difficult to convince people to join a chat channel because there is no tutorial about it, and new players thought they were going to be scammed.
I made the suggestion that new players be allow a list of scripted responses akin to emotes. A simple conversation could be held with just a few questions and answers;
- I am new and need help on (current quest in log).
- Yes.
- No.
- My character is a (level) (class) and would like to join a starter guild.
There could be a series of these made up and a cool down of 15 or 20 seconds to prevent spamming. But I think fixing it and limiting it to what Andy said about year ago would probably be easier. I disagree with his assessment that "barriers of entry are quite low, meaning you’ll only need to play for a few hours" I find this to be far too ridged. And the only barrier needs to be either level or maybe the first 3 quests on that list.....etc....
I just think the LL chat restrictions should be fixed, or at the very least any restrictions on the Party Chat channel should be lifted.
So, according to your own damn blog:
Chain: Return of the Crown
Quests to complete:
The Trail of the Crown
Cornering Karzov
Chain: The Tower District
Quests to complete:
Returning the Pain
Fists of the Warband
Into the Cloak Tower
Chain: The Plague Tower
Quests to complete:
Troubled Times
The Plague Tower
Chain: Blackdagger Ruins
Quests to complete:
The Sea Caves
Bloodying the Bandits
Grimstorm Keep
Chain: Neverdeath
Quests to complete:
Dragon Attack
Opening the Way
The Clockwork Tomb
Chain: Helm's Hold
Quests to complete:
The Underscar
The Being from Beyond
The Sanatorium
One can in game these required quests as they are all be displayed in the new Campaign Layout screens and menus.
Furthermore if you try to use any of these chat channels in the game before unlock this is what you're told. So obviosuly this is what you have to do, yes?
No.
So as previously stated I've started a new account and today my new toon finished Blackdagger Ruins, handed in both that, the artifact quest and the one to the All Seeing Eye or whatever. Just shy of level 29 and thinking damn I'llbe mind to late 30s by the time I can chat I got myself to Neverdeath.
Now, because my purpose here have been to test how all of this works for newcomers and because tell didn't unlock at level 15 as promised (plus party didn't work either) I tried to chat again upon arrival. And lo and behold I could use both Zone, Say, LFG and Trade channels. Except unless I suddenly can't count this is only four quest chains: Return the Crown, The Tower District, The Plague Tower and Blackdagger Ruins. One, Two, Three, Four.
Now I'm absolutely thrilled that I can talk already, because I've long since run into issues that I'm not sure new players would be able to handle on their own without asking for advice and I ran into more here. But the game misinforms a new player, people who isn't testing this wouldn't normally think to try and talk at this point as they'd already been told repeatedly by the game that they won't be able to yet. So if they find out they can speak "prematurely" it would be by accident.
Guys, this is absolutely amateurish. And as pointed out, tell doesn't unlock at 15 either as promised, but it did so with the rest of the chat functions.
Haven't tried if I can use the AH yet. I'll test tomorrow or Thursday.
But @kreatyve and @nitocris83 can you pass this on to the relevant dev? Either update the in game info or... idk something, this is not a good look to give new players false information about something so common and crucial as chatting in a multiplayer game. And they fact that both your in game info and your blog if is wrong is just... nah.
As an N.B. I'd like to add that you might while you're at it make it clear that these unlocks are account unlocks. Right now, at least in game, it reads like you have to do this on each and every single toon. Which tbqh feels discouraging for making alts.
However I wonder about the trade off of limiting admittedly annoying and detrimental third party vendor spamming at the sacrifice of new/low level player ability to get relevant information pertaining to playing Neverwinter if they need it.
Currently there seems to be so many chat channels that appear to be underutilized (opinions on this vary I suppose) but perhaps eliminating one of these less use chat channels and making it a "New/LL Chat" channel with no restrictions with a static advisory "Advertising and Promoting Third Party Vendors Is Against Game TOS" would be an option.
That chat channel the only chat new and low level players can participate in until they are able to lift their own character chat restrictions could be an option.
Players who don't care to see the chatter in that channel could simply unselect it and turn it off and players who want to use this chat channel for exchange of information could make sure it is selected...
Of course I'm posting this suggestion purely from a player's perspective and not from a developer/programmer perspective and have no idea what kind of tinkering a suggestion like that would entail, but just as a regular gamer suggestion, perhaps that might be something to consider as a workable alternative.
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I have since then worked most of it out, but this is what my experience was like as a new player, it basically taught me to ignore the social aspect of the game and treat it as a single player RPG which happened to have other players in it.