I purchased 1,000 Zen through Arc a few days ago and I still haven't been able to claim the First Time Buyer's Pack from the Rewards Claim Vendor. Can someone help me?
Same situation here I purchased exactly 1,000 zen and then purchased the VIP package, still haven't got the first time buyer's pack, I wrote about it to the GM few days ago got no response tried day after with the GM still no response. I hope maybe I will get some help here...
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kreatyveMember, Neverwinter Moderator, NW M9 PlaytestPosts: 10,545Community Moderator
This issue requires you to file a ticket with Customer Support. Closing this up, please file a ticket.
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Any of my comments not posted in orange are based on my own personal opinion and not official.
Any messages written in orange are official moderation messages. Signature images are now fixed!