Steam Wallet payment removed?

badzera · September 2016

It was removed permanent or temporary to steam for purchase option

mercedesman · September 2016

yeah what gives with this. Seems this happens a lot after an update. Is it gone? like the gateway? was there a memo circulated to internal Cryptic staff stating that they were going to shaft us on this for a few days? Just asking..

panderus · September 2016

We are aware, not sure yet what happened. I think you can use the Steam overlay to get there indirectly.

drkbodhi · September 2016

I play through the Steam launcher... and it was not available to me. Not that I am complaining for the extra 300 Zen.

So no you cannot buy Zen with Steam right now... unless there is a way that I did not think of.

mercedesman · September 2016

panderus thanks for the reply.. kinda feel like an HAMSTER for my rudeness.

dupeks · September 2016

mercedesman said:
panderus thanks for the reply.. kinda feel like an KITTEN for my rudeness.

Tempers are running a bit hot due to recent decisions haha.

But I think you can rest assured that anything preventing players from sending in money will be addressed ASAP. New content, exploits, bugs, balance issue etc. don't pay the bills. Zen sales do.

drecksack1999 · September 2016

> @badzera said:
> It was removed permanent or temporary to steam for purchase option
For how long am i not able to buy zen from steam ??

Unknown · September 2016

This content has been removed.

guille23mx · September 2016

Yeah im itching for this as well

sneak · September 2016

Yes as usual they flash the icon to encourage you to buy (most people say this as if it's negative but there's nothing wrong with this) and I noticed the Steam thing was removed. In my case it doesn't matter because I refuse to give them another cent since they'd rather be stubborn and argue with me over a $5 purchase they falsely advertised than correct the issue and satisfy their customer.

oncefabled · September 2016

I put money in my steam wallet to buy Zen and its redirecting me to the ARC billing page instead? I've purchased Zen through STEAM before. I don't understand why it's not working. Any admins?

mercedesman · September 2016

Any word? Please let me know if you want me to use your portal instead so I can put this to rest and do something else. Try researching my account and seeing how much money I have dropped in through steam. I am not proud of it, but I am sure I could have bought a small used car by now.

Unknown · September 2016

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wylonus · September 2016

open your wallet, and let it f a r t at the wallet, and you finally get gas money.

gosh, that "cut the cheese" isnt the "Hamster", it not a swear word. where your sense of humor?

hannes · September 2016

Here too.

Cant pay in my fund from steam wallet

guille23mx · September 2016

Same

guille23mx · September 2016

So still not Steam Payments

mercedesman · September 2016

well now that I have money in my steam wallet and was going to use it if this game.. maybe it is time to visit the steam store and see what else is out there. I am sure that in my 4000+ hours in this game other games have been released that might need exploring. This might be a God send in the end.

nephtys158 · September 2016

Rdiculous i spend all my money to put wallet on steam and cant buy zen ... ni ARC fix

wylonus · September 2016

PLEASE remove that Capchta, those picture puzzle are too tiny, cant tell which is "store business", i get confused with road signs with street numbers.
it is EPIC fail and waste of time when someone who dont have time to mess with puzzles when there is a group waiting for you in a hurry.
fire that guy who made this mess! it is not good business practice. when we log on to the game, there shouldnt be having a roadblocks to access.

mercedesman · September 2016

OK panderus it has been a week for this to be "fixed".. if it is the intent of cryptic to remove this ability from the game because it has limited use for PS2 and X-box then please let us know. I put my money into this because I have other interests that feed from it. If cryptic has no intention of re-enabling this, as a simple courtesy to us, be up front and tell us so.

yokki1 · September 2016

mercedesman said:
OK panderus it has been a week for this to be "fixed".. if it is the intent of cryptic to remove this ability from the game because it has limited use for PS2 and X-box then please let us know. I put my money into this because I have other interests that feed from it. If cryptic has not intention of re-enabling this, as a simple courtesy to us, be up front and tell us so.

and someone notify steam as well.

onerak · September 2016

I guess I will find another game to throw my money at. Its been a week... what is going on ? and no you can not use steam overlay to buy zen. It does not give you that option.

nevfe · September 2016

It's probably the same reason that Rift recently disabled Steam wallet payments. The devs on that game explained that there's an exploit to do with the Steam regional pricing, so hackers can pretend they are from the country with the lowest price.

mercedesman · September 2016

well if that were the case maybe they could communicate it to us... But at this point, after almost 2 years of playing, I am done putting money towards a service that does not treat me like a valued customer. I have started selling parts off of my other toons to buy new things for my current toon. Since this is a thread on people complaining because they cannot spend money in the game, think of this, do you really want to put more money into something that treats you as a customer like this?? it is because we are addicted that we do and still want to. The goal of this company should be to entice the customer to spend money with them not alienate the customer and make him/her not want to part with their cash. All that said and the simple fact is that us folks on the PC are the minority when it comes to their sales now.

drecksack1999 · September 2016

I put also money on steam. I cant buy zen though please help!
temporary or permanently==????

andorrabell · September 2016

Zen backlog is getting sick... where is an update on this... I'm guessing they are related issues.

dupeks · September 2016

panderus said:
We are aware, not sure yet what happened. I think you can use the Steam overlay to get there indirectly.

@panderus any updates on this?

I think it's having a noticeable effect on the PC economy. It would be good to get an update from you whether this is intended, and whether it is temporary or permanent.

Since this is tied to the monetization of the game, I'm kind of surprised that this hasn't been a priority topic for updates. Perhaps whoever mentioned some sort of potential for abuse was right, and pulling Steam support was a business decision. If so, it should be communicated clearly.

This feels a whole lot like the Gateway situation, and I think we can agree the communication there was not handled well.

wylonus · September 2016

just my opinion, it seem reason why it get laggy.

what if they (sellers) were "duping" the copies the fake ADs into zen exchange? many games experianced severe lags/crashing due to dupe bugs.

weaver936 · September 2016

panderus said:
We are aware, not sure yet what happened. I think you can use the Steam overlay to get there indirectly.

12 days later annnnnd.......?

mercedesman · September 2016

I am not saying this to be a negative nelly, but think for a second. We have money in an account that is READY to fund this game OR any other game in the steam catalog. I myself see this as a reason for me to curtail spending so much time and money in any one game and to get out of my chair and do something more productive. Maybe instead of us complaining, we just use the cash we put in there to do something else. If I were hungry and the restaurant I was at wouldn't take my order or refused to take my payment method, I would just go to another that would. It IS that simple.

Steam Wallet payment removed?

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