[ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]
test content
Logo
What is the Arc Client?
Install Arc
[PC] Chroma (Razer Naga Chroma) - Lighting on mouse disables when running the game.
zebular
Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator
In Neverwinter, when the "Loading..." screen ends on the Neverwinter logo screen, just before the character selection screen appears, the lighting on my Razer Naga Chroma disables.
In Star Trek Online, when the loading bar on the Cryptic logo screen ends, just before the character selection screen appears, the lighting on my Razer Naga Chroma disables.
My Razer Anansi's (keyboard) lighting continues to function normally however.
In Champions Online, Forsaken World, Perfect World International, Elsword, and APB Reloaded, the lighting on my Razer Naga Chroma functions just fine.
According to This Article, Razer Chroma lighting functions are supposed to be integrated to work with Star Trek Online and Neverwinter (and a slew of other games) specifically. My only guess is that a recent update has messed this up. I've conferred with another Naga Chroma user who also reports the same issue and has stated that a few weeks ago, the lighting functioned properly.
I am running Razer Synapse 2.0 (software version 1.18), which at the time of this post is the latest version of Synapse 2.0.
In Star Trek Online, when the loading bar on the Cryptic logo screen ends, just before the character selection screen appears, the lighting on my Razer Naga Chroma disables.
My Razer Anansi's (keyboard) lighting continues to function normally however.
In Champions Online, Forsaken World, Perfect World International, Elsword, and APB Reloaded, the lighting on my Razer Naga Chroma functions just fine.
According to This Article, Razer Chroma lighting functions are supposed to be integrated to work with Star Trek Online and Neverwinter (and a slew of other games) specifically. My only guess is that a recent update has messed this up. I've conferred with another Naga Chroma user who also reports the same issue and has stated that a few weeks ago, the lighting functioned properly.
I am running Razer Synapse 2.0 (software version 1.18), which at the time of this post is the latest version of Synapse 2.0.
[ My Character Bios | Discord: Zebular#9524 | In Game: @zebular (PC) • @MtnDewFreak (XBOX) • @Terraseer (PS4) ]
[ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]
[ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]
0
Comments
Great Weapon Fighter: Because when is today not a good day to die?
PC and PS4 player. Proud Guildmaster for PS4 Team Fencebane. Rank 5 Officer for PC Team Fencebane. Visit us at http://fencebane.shivtr.com
"...I grab my wiener and charge!" - ironzerg79
Any of my comments not posted in orange are based on my own personal opinion and not official.
Any messages written in orange are official moderation messages. Signature images are now fixed!
You will have to wait for the developers to investigate and fix the issue. Both Zebular and I own Chroma Devices. The only issue is with the lighting turning off which is definitely disheartening but the device will work the same regardless of the lighting effects. Developers are responsible when they not only are able to control specific peripherals but are supposedly intending to interact with the chroma lighting effects as per the Article Zeb linked. The lights will do different effects based on various in game circumstances at some point. The feature has not been officially released but in the mean time it appears to be is disabling Chroma Lighting instead of using the user settings.
[ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]
When logging into Neverwinter, the lights go dark. After awhile (sometimes a few minutes while trying to reset professions, sometimes a little later while I'm in combat in the Stronghold trying to earn some influence for our guild), the mouse stops responding altogether. I have to use keys to exit Neverwinter and either restart my computer or unplug/replug my mouse to get it back.
Disabling the lights is bad enough, LEAVE MY STUFF ALONE!!!, but losing the mouse altogether makes the game, you know, unplayable, literally.
[UGC] Kolde Acres (Discontinued)
Open Razer Synapse, go to "Chroma Apps." At the top, click "OFF", stopping any games from being able to access your settings.
[UGC] Kolde Acres (Discontinued)