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Help With Broken Influence Rewards
d4rthd00fus
Member Posts: 453 Arc User
First, I'm going to try to keep cool here as the testing I had to do has put me very much on edge. As you all know there is a major bug with the collection of rewards after doing SH HEs. When it hits, you will lose whatever reward you had earned for any HEs you have done and potentially any you might be planning to do.
How do you know you have it? You hit control+f after an HE to get your reward and nothing happens or alternately hitting the button on the GUI. Your knee jerk reaction is going to be to hit it again, and maybe keep hitting it until it works.
DO NOT DO THIS. EVERY TIME YOU ATTEMPT IT YOU LOSE 1 REWARD. THIS INCLUDES INFLUENCE REWARDS YOU HAVE NOT YET EARNED.
How this bug made it into production code, I can guess but will save my speculation. I have a guild full of very unhappy folks right now because of the double whammy of over-gating progression based on this infuriating new currency as well as this spirit crushing bug that takes the little influence you can get and tosses it out the window.
How can you avoid it? Other than stopping running HEs until cryptic finds the bug and squashes it, you can't. I have found one way to mitigate it though. Go out and run 5 HEs to get the full 120 possible influence. Return to PE and log out and back in. You should then be able to open the rewards and get their contents, even if you know the bug has hit you. If it does not work the first time, log out and try again. Keep in mind that the first time it doesn't work, you lose that 60 point reward, the second time you lose the 30 and so on until you are left with nothing. Once this has happened to your toon, you are done for the day. There is no fixing it or getting those lost points back.
So what if it happens on my first HE and I click 5 times before I get a reward and it has no Influence? Congrats, you weren't paying attention and have not only lost the Influence you earned on that HE, but all the ones you were planning on running afterward. Log out of your toon and hope you have another to try more carefully.
I do hope the developers are taking this bug very seriously and not just upping the amount of influence you can get or lowering the amount needed for ranking your SH to level 2. I have folks wanting to quit right now over this (and they survived mod6). I can understand, as if you guys let something like this slip through, you are not testing your game and why should we invest our time and money if you don't properly invest yours?
How do you know you have it? You hit control+f after an HE to get your reward and nothing happens or alternately hitting the button on the GUI. Your knee jerk reaction is going to be to hit it again, and maybe keep hitting it until it works.
DO NOT DO THIS. EVERY TIME YOU ATTEMPT IT YOU LOSE 1 REWARD. THIS INCLUDES INFLUENCE REWARDS YOU HAVE NOT YET EARNED.
How this bug made it into production code, I can guess but will save my speculation. I have a guild full of very unhappy folks right now because of the double whammy of over-gating progression based on this infuriating new currency as well as this spirit crushing bug that takes the little influence you can get and tosses it out the window.
How can you avoid it? Other than stopping running HEs until cryptic finds the bug and squashes it, you can't. I have found one way to mitigate it though. Go out and run 5 HEs to get the full 120 possible influence. Return to PE and log out and back in. You should then be able to open the rewards and get their contents, even if you know the bug has hit you. If it does not work the first time, log out and try again. Keep in mind that the first time it doesn't work, you lose that 60 point reward, the second time you lose the 30 and so on until you are left with nothing. Once this has happened to your toon, you are done for the day. There is no fixing it or getting those lost points back.
So what if it happens on my first HE and I click 5 times before I get a reward and it has no Influence? Congrats, you weren't paying attention and have not only lost the Influence you earned on that HE, but all the ones you were planning on running afterward. Log out of your toon and hope you have another to try more carefully.
I do hope the developers are taking this bug very seriously and not just upping the amount of influence you can get or lowering the amount needed for ranking your SH to level 2. I have folks wanting to quit right now over this (and they survived mod6). I can understand, as if you guys let something like this slip through, you are not testing your game and why should we invest our time and money if you don't properly invest yours?
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Comments
Recent Patch notes (Preview).
Thanks for the workaround. There aren't many bugs with SH but the few ones there have been are progress-breaking.
Sopi SW Youtube channel pvp brickabrack
Personally (and those in my guild), have been using the mouse button to click claim - much more success than using ctrl+f. I haven't tried moving off the SH map, this may also help, as ctrl+f in other areas seems to be working fine.
Their best bet is to just make the influence go directly into the players account on HE completion, make the amount based on the HEs difficulty and remove the cap entirely.
Yes, today's patch had nothing to do with this, but the devs have commented that they're working on it.
From commanderander:
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I did a few alts today, and tried that as a workaround and it still hit me. We've been unable to try to get anything to be 100% reliable.
Even the log out/log in was unsuccessful on one of my toons, however I did not try to go back to PE first. I'll again this afternoon.
Caturday Survivor
Elemental Evil Survivor
Undermontain Survivor
Mod20 Combat rework Survivor
Mod22 Refinement rework Survivor