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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

I was hacked through ARC?

the1tiggletthe1tigglet Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 1
edited February 2014 in Bug Reports (PC)
Houston we have a problem.

Played STO for 4 years now, played this game since beta using the old style login, transfered to Steam when it was available and then got interested in ARC. All the while using the standard login and the STEAM login I never once had an issue with security.

1 week after downloading ARC and I get hacked. Now get this. I wasn't just hacked on NWO I was hacked on NWO while I was playing STO! That's right I was logged into STO according to the logs for currency transactions on NWO. Isn't there supposed to be some kind of single login server thing going on here to prevent multiple logins on the same account? I thought that was standard when any game company with multiple games had security in mind?!
Post edited by Unknown User on

Comments

  • cmpinpointerrorcmpinpointerror Member, Moonstars, Neverwinter Beta Users, Cryptic Developers, Neverwinter Hero Users, Neverwinter Guardian Users, Neverwinter Founder's Pack Users Posts: 646
    edited February 2014
    We apologize that this happened to you. For any account issues, including issues like hacked account, our Support Team will be your best point of contact: http://support.perfectworld.com/.
  • melodywhrmelodywhr Member Posts: 4,220 Arc User
    edited February 2014
    also, to my knowledge, all PWE games still have separate account login servers. being logged into ARC provides a secure auto-login to each game. whether this will change later once ARC is handling launching and patching, i do not know.
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