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New Boon Point System - Points allocation bug

dangerousdqqdangerousdqq Member Posts: 6 Arc User
Ive raised a ticket and as such been asked to put as much info here as possible.
First up it is happening on all my characters and on every loadout within those characters. On my character Holy Hugestar i have 100 boon points. I can spend the first 60 on the first 4 tiers with no problems. Then the issues start appearing. If I try to spend all 40 points on various skills in the Master and Advanced Tiers it fails and resets back to 60 spent. Or randomly some are spent and others aren’t.

I have spent so many retrain tokens in a very short period of time trying to fix this...its now well over 20 across my account. All the time I try to spend tokens and it resets back. If I only spend a few points and then press commit, the costs of the boons gets jumbled.

I have attached series of screenshots to show a sequence of events.
Image below shows my starting position...its wrong as I have only spent 68 boons but it shows 80. Notice how the advanced tier boons are all at different prices 2, 1, 5, 3, 5. they should all say 2!!!!.


If I increase any of the advanced tiers that shows the cost being 1 by 1 then reduce it back to 0 again without committing, and do this for every advanced boon that shows cost =1, I can get the boon points ive lost refunded and the advanced boons cost has reset to 2 each..(see img below).


Performing this action has enabled me to spend boons on the master boon (top right) without any issues...see img below.


I continued with the master boons selecting the master boon at position 6...and that worked ok as well. see img below.


I now wanted to spend my remaining boons (17 of them) on advanced boons. I increase the points going into position 2 (see img below)


and on committing it resets back (see img below).


It doesn't matter where I try to spend these points in the advanced tier it just resets every time. If I try to spend all the advanced tiers first a similar thing happens allowing me to spend some points in the advanced tier but then stops me spending any in the master tier.

I have reset this loadout multiple times trying to fix this. It is my main character and main loadout where I spend most time playing and hence why I have spent so many points trying to fix it. This one loadout on this character is completely broken and I cant spend the points properly no matter how many times I reset costing retrain tokens. The same bug occurred on all my characters (3 in total) and every loadout (8 total). All the other loadouts now work as they should but it has cost me lots of retrain tokens (ive lost count but it is excess of 20) to get to that point. I really need help sorting this out.

Comments

  • jana#2651 jana Member Posts: 684 Arc User
    That is obviously a bug, I so hope you can get them to fix it. Whenever I have tried to use the retraining tokens on the main character page (I really want my strength higher) it always resets it and I lose the token but thats because I have screwed some thing up on the other attributes. The boon points shouldn't let you put them where they shouldn't go yet, much less reset. Good luck-they really need to start doing something about the bugs that affect the game play. If its a glitch in the programming it is a glitch that can be fixed-and showing some concern for the players would be way appropriate.
  • strathkinstrathkin Member Posts: 1,798 Arc User
    Yes, and they are apparently aware of the BUG. I tried adding my Tier 5 and Master boons, it seems caused after you RESET them and then assign all except Tier 5 and Master. To get RID of this issue just, click on ANOTHER (tab) like Character--this will set it will CANCEL ALL UPDATES. Accept that and then go back to the BOONs page and then set all your BOONs, it should work just fine the 2nd time.

    There is also another issue showing 1 Master Boons showing the wrong cost. You can fix it buy adding 1 master boon, then removing it, selecting another then removing it; and then repeating till all your Master Boon's show the right cost.
  • dangerousdqqdangerousdqq Member Posts: 6 Arc User
    strathkin said:

    Yes, and they are apparently aware of the BUG. I tried adding my Tier 5 and Master boons, it seems caused after you RESET them and then assign all except Tier 5 and Master. To get RID of this issue just, click on ANOTHER (tab) like Character--this will set it will CANCEL ALL UPDATES. Accept that and then go back to the BOONs page and then set all your BOONs, it should work just fine the 2nd time.

    There is also another issue showing 1 Master Boons showing the wrong cost. You can fix it buy adding 1 master boon, then removing it, selecting another then removing it; and then repeating till all your Master Boon's show the right cost.

    Done all that. It worked on my other characters, AS I AREADY STATED IT DOESNT work on this one loadout on this character. You say they know its a bug. How do you know? My ticket has not been resolved they didnt say they are aware of it or that anyone is else affected. Ive just been fobbed off and I just got passed onto writing this up in here and still looks like its being ignored.

  • plasticbatplasticbat Member, NW M9 Playtest Posts: 12,403 Arc User
    --

    strathkin said:

    Yes, and they are apparently aware of the BUG. I tried adding my Tier 5 and Master boons, it seems caused after you RESET them and then assign all except Tier 5 and Master. To get RID of this issue just, click on ANOTHER (tab) like Character--this will set it will CANCEL ALL UPDATES. Accept that and then go back to the BOONs page and then set all your BOONs, it should work just fine the 2nd time.

    There is also another issue showing 1 Master Boons showing the wrong cost. You can fix it buy adding 1 master boon, then removing it, selecting another then removing it; and then repeating till all your Master Boon's show the right cost.

    Done all that. It worked on my other characters, AS I AREADY STATED IT DOESNT work on this one loadout on this character. You say they know its a bug. How do you know? My ticket has not been resolved they didnt say they are aware of it or that anyone is else affected. Ive just been fobbed off and I just got passed onto writing this up in here and still looks like its being ignored.

    1. Support does not know anything.
    2. Dev are in Discord. He probably talked to them or saw their messages over there.
    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
  • dangerousdqqdangerousdqq Member Posts: 6 Arc User
    Seeing as the new content has been out for over a week, what are the chances of this ever getting fixed? I was going to buy some Zen in the Black Friday sales, not sure I will bother now. Not that this comment will change anything as looking at the 10s of bugs in the new content this has got to be one of the lowest priorities to fix.
    I just want my retraining tokens back, no chance of that happening either.
  • strathkinstrathkin Member Posts: 1,798 Arc User
    Well in less than a Month the Winter Festival will begin, and Daily quests on each character for special rewards. One of the rewards you often earn from that event is retraining tokens for your character's, usually if you participate each day within a week or two you've earned a few at least. These are often a pack of 3 for that character, so keep that in mind..
  • greywyndgreywynd Member, NW M9 Playtest Posts: 7,150 Arc User
    I've got so many retrains on each character that it isn't even funny.
    I'm not looking for forgiveness, and I'm way past asking permission. Earth just lost her best defender, so we're here to fight. And if you want to stand in our way, we'll fight you too.
  • mecagoentodo1mecagoentodo1 Member Posts: 1 Arc User
    As you can see i have the boons problem 😵‍💫 hope they fix it soon https://i.imgur.com/L2oGakK.png
  • plasticbatplasticbat Member, NW M9 Playtest Posts: 12,403 Arc User
    edited December 2023

    As you can see i have the boons problem 😵‍💫 hope they fix it soon https://i.imgur.com/L2oGakK.png

    To be more specific, you want to point out re-train token does not help you.



    The advanced boon 'requirement' is messed up.



    OP, FYI, you can just paste the screen shot when you are editing the post. You can 'CTRL-V' the screen shot without using external image hosting service.
    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
  • djmajikmykedjmajikmyke Member, NW M9 Playtest Posts: 30 Arc User
    This is an absolute shame. They rework CWS, they rework TRS...they rework other classes, yet they cannot even present a new boon system months ago. It's sad and cost players AD to try and "figure it out" from a third party....notably Aragon...pathetic
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