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Cant Claim HUnting Hawk Account

evilingeevilinge Member Posts: 8 Arc User
Hello, yesterday i bought a Red Slaad and a Hunting Hawk both Legendary and Account from the Auction House, the Red Slaad works fine and is Claimable for other chars on my Account, but the Hunting Hawk isnt appearing at the Reward Claims Agent.


  • murphystoutmurphystout Member Posts: 58 Arc User
    edited October 22
    Here we go again an account wide mount or companion that is not claimable. I have the same issue with the Hunting Hawk. It's not even shown as claimable on the character that opened the companion - account wide.
  • gor1llaf1stgor1llaf1st Member Posts: 122 Arc User
    yup, same here
  • gor1llaf1stgor1llaf1st Member Posts: 122 Arc User
    on xbox
  • percemerpercemer Member, Neverwinter Moderator Posts: 574 Arc User

    I'll escalate this issue in the EU weekly report. Thanks for your help!

    EU Community Manager @ Perfect World Entertainment
    Neverwinter: Facebook - Twitter - YouTube - Customer Support - Terms of Service - Discord
  • melotai#0794 melotai Member Posts: 143 Arc User
    Ticket #627,699

    Purchased the "Legendary Class Companion Choice Pack" from AH.

    Was able to open and equip the "Hunting Hawk - Account" wide compainion for the toon that opened the box but it does not appear to be reclaimable for my other toons. (does not show up in any of the tabs used to reclaim account wide items)
  • winteranestiwinteranesti Member Posts: 125 Arc User
    BUMP..just noticed this issue myself as well.. please fix..PC
  • winteranestiwinteranesti Member Posts: 125 Arc User
    Bump..I am having the same issue.
  • nitocris83nitocris83 Member, Cryptic Developer, Administrator Posts: 4,037 Community Manager
    This is being looked into. Thanks!
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