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Bot report ingame
kittend
Member Posts: 22 Arc User
I have come across so many ingame bots expecially in dungeons. The just run in circles and sometimes makes the game stuck u cant kick them even from the game it never lets u. Plz if we can have a kick button or a report button for bots. Idky this never seems to improve i no some use a follow command but this is pure bots in game joining dungeons. I have reported and come across so many but i keep seeing them pop up. Most common name is Mika for a bot. Plz can we get a report bot command and a way to kick them from dungeons.
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https://support.arcgames.com/hc/en-us/articles/360017777753-How-do-I-report-a-Terms-of-Service-violation-
Neverwinter (PC)
If the violation occurs in this title, please submit the ticket in-game by going to the Game Menu (default key: Escape) and selecting Help.
Once in the menu, press Request GM Help.
Next, select Player Behavior, and fill out the description fields as thoroughly as possible. We highly recommend that you send your report as soon as the violation is witnessed.
Hence, when one asks to them to do something about botting, please consider the real botter would not be hurt because they could create a new one (actually new bunch) faster than you can think of. They are pro and they prepare for that. It is the regular player who get hurt during cross fire.
1. I seldom read the chat.
2. I don't respond to stranger.
3. I turn off most channels.
4. I usually find out somebody spoke to me after I finished the dungeon and the person was already gone.
5. I may respond 15 minutes after the one who spoke to me such as the guild leader.
6. I may turn on combat/inventory log that could scroll up all the chat messages, a main reason I don't see any chat message until I turn those off.
So, am I a bot? Or, just somebody who does not pay attention to it?
For a human it is very easy (child's play) to find out whether two pictures represent the same person.
We are very good at pattern recognition, including the most difficult form of it: identifying behavioral patterns.
For a computer this is very difficult and requires loads of computing power, especially if your goal is to have a very low percentage of false positives.
Essentially, you need a human to make the final decision. Cryptic very likely does not have the human resources, to pull this off on a large scale.
Having said that, I find a "report suspected bot" menu option a good idea and have been advertising this for some time. It could potentially help Cryptic to narrow down the number of cases that need to be looked into more closely.
Why not introduce a menu item (right-click on player) called "report suspected bot", possibly followed up by a mandatory confirmation: "Do you really want to report player HAMSTER? Yes/No"
Problem, as always is:
- There will be players that intentionally misuse this option to discredit other players for selfish reasons.
- Then there will be overzealous players, that unintentionally misuse this option, because they will find almost every "out of the ordinary" behavior "suspicious".
This (and other effects) will lead to many false reports, that all have to be looked at by a human supervisor. The more the workload of the human supervisor, the more mistakes (s)he will make. Mistakes will very likely affect new players - the future cash cows: New players generally act "out of the ordinary", simply because they do not (yet) know what the ordinary behavior is supposed to be.
Cryptic needs to take all of this into account, when they take action against botting. Therefore @nitocris83 has been rather careful in her comment - and I think rightfully so.
> (Quote)
> If you speak to me in chat, I may not respond at all.
> 1. I seldom read the chat.
> 2. I don't respond to stranger.
> 3. I turn off most channels.
> 4. I usually find out somebody spoke to me after I finished the dungeon and the person was already gone.
> 5. I may respond 15 minutes after the one who spoke to me such as the guild leader.
> 6. I may turn on combat/inventory log that could scroll up all the chat messages, a main reason I don't see any chat message until I turn those off.
>
> So, am I a bot? Or, just somebody who does not pay attention to it?
I am the same. I never talk to people in the game i don't bother with the chat. I just play with me and my patner and don't bother with others doesn't make u a bot if u the silent gamer type. But u can see the behavior in a dungeon if it's a bot or not. Just someone following we had that litrelly we even tested it out someone was just set to follow a certain player. They got stuck and was just doing circles in a map the number 1 bot give away is just open the map look at them they not moving besides running in a circle because their command is stuck. We went to them (my patner and i) then it started to follow us as soon as we stood still it started doing the circular movements again we moved it moved we stoped it got stuck and ran in circles pure bot indication. I will never assume someone is a bot if they not chatting or communicating i see purely based on their movements.
What I care is if the game consider me as a bot because the game is not a human.
1. Not typing in chat is not a violation of game rule. It is not a requirement.
2. I don't pay attention to the chat because I am fighting; I can't watch the chat, type and fight.
3. I could be using discord and are communicating with other people and the one who uses chat to talk to me may be the only 'stranger' in the group.
4. In some easy dungeon, I don't expect communication is required to get that done. Hence, I don't pay attention. For tougher dungeon, I will pay attention.
@ayleen#2040 Not everyone plays the same as you or I. I do a lot of chat - but bots can chat too. My husband recently made some service bots for an internet company. They are suppose to assist customers before going to a live paid human, and this keeps the cost down. They are not meant to "fool" people they are meant to be a friendly approach to solve simple issues faster and send more complicated issues to a human.
As for; "Focus on people with multiple accounts.", families can no longer play together, I was in Avernus yesterday assisting two brothers. I could hear them talking to each other in the same room over their microphones. So they are in one house and hold 2 accounts. I could see investigation into households with more than 5 accounts, but in all reality the pros just use internet spoofing to avoid detection.
As I said, on another thread here, about this issue; detection is probably so simple (so I was told) it could be automated. To prevent false positives, they need to build a simple bot jail that humans can escape and bots cannot. Maybe as an added feature, to avoid abuse of reporting players as bots, should the human escape the bot jail their accuser is tossed into bot jail so they get an immediate karmic response.
I merely said that someone who behaves anti-social can not blame anyone but him/herself if he/she is perceived as a bot.
As for how many players in this game that don't communicate and don't chat, look at how few of us voice any opinions here in the official forums. Any given day there are between 900 to 500 people in PE (unless they are mostly bots) , yet crickets chirp in the Zone chat, unless someone get a political debate going. Even then you are lucky to see 1 out of 100 talking.
Many times I will see French, German, Polish, Portuguese, etc. talking and some English speaker will make sport of them. I often take the time to translated what is being said, if it pertains to the game, "Tomas from Brazil is asking about where he can get a mount in game.". Many people are non-English and simply will not talk in the dungeon. It is sad when others think your native language is offensive to them.
Players turn chat off and often use Discord or Mumble to communicate. At least 2 of my friends use separate device such as a smart phone or tablet to talk. Another friend of mine and former Foundry author said, he looked at the game as a stand alone game, that other people just happen to play. Right or wrong that was his reasoning for his behavior.
In my opinion - and I say this as someone whose native language is not english - every player of an online game hosted in the United States should expect that english is the chosen language when you team up with random people. But once again, this is only my opinion, everyone is entitled to have his/her own.
I usually don't reply cuz forgot to read the chat (90% of the times doesn't have anything that steal my attention), so unless i get a PM i would forgot for even hours i have a chat window. Heck, most times i just put a movie or something on my phone and watch/hear it while playing, so its less attention i give to the chat.
I do speak if someone say its new to a dungeon and need a quick explaining, but mostly if there is no other wanting to explain.
So, a "this person didn't talked, its a bot, ban hammer!" its just bad. A heat map that tracks ppl running in circles for more than 5 minutes its a better and more accurate solution. Tho, i am not a programmer so i don't know how possible that is.
Just cuz its a MMO, it doesn't mean you NEED to talk to anyone. Ran plenty dungs with no one talking even with the famous "ty all" at the end, and not for once tought "Oh, this are well programmed bots".
Soulweaver: The Lovely Red
Minstrel: The Rose Troubadour
Then delete the Whole account. Running two accounts at same time on one PC is not hard to do at all and they are ruining the game with the endless bots. And the person voting to keep the bot in after 5 minutes delete his account also because he is running the bot.
The problem with that is the player accused of being a bot interacted (non verbally) with other players, didn't display a great deal of path focus, alternated their route to pick up items dropped by mobs, opened gates and even backtracked to join up with another player. It that player was a "bot" it was an exceptional (nearly impossible) display of programming, so my thoughts were "Not a bot".
I realize many people have differing opinions as to what actually constitutes bot behavior, but as @nitocris83 mentioned: "Accurately identifying bots (humanity checks, behavior patterns) is a pretty complex process" and goes beyond a lot of players limited considerations like; 'they run around in circles' or 'they won't respond in chat'. Strongly disagree for as @nitocris83 posted, the identification of a bot is a complex process and I firmly believe most players lack the necessary skill and information to identify an actual bot -vs- an actual player with any certainty. I have known players who run in circles, occasionally I have been known to turn off chat (or more frequently ignore it) and thus not respond. As for delaying the game, there are many reasons something like this might occur, recently I was in a random dungeon and two of the party members ran off and left a lower level player behind so they just stopped. I circled back a couple of times and tried chatting with them but they didn't respond. Figuring they went AFK another player and I joined the main portion of the party killing mobs left in their wake as they rushed ahead. I tried sending a tell one more time to the player who had stopped and they responded. They were pissed because everyone ran off so they stopped their progress to the final gate, moving just enough to keep active as "payback". They never were voted out of the party BTW.
How long does it take a human being to reach that gate after it's been activated? Be generous. Give them a 5 minute timer then auto kick anyone not in the group hug. Anyone who's still at the entrance by the time everyone else is in the group huddle at the end - deserves to be kicked whether they're human or not.
If autokicking feels too meanie, then autoteleport their rear ends to everyone else.
Or just ditch the wait gate altogether. If people want to jump into content all by their lonesome while everyone else lounges around the campfire, let them.
I'm sure there are all kinds of ways the devs could address this particular issue. But so long as people are willing to put up with the old As Is, there's no incentive for them to do anything about it.
Five enter a dungeon PUG, only one is a bot, one person is an American who half way through the dungeon goes AFK and trots off the the bathroom with IBS, another is a North Korean prisoner who doesn't understand how to play or read English, the remaining two are average human players. The bot is one of those programmed to either follow the nearest player when lost or seek the next gate or campfire. The bot runs to the next door ignoring all enemies.
After a while the NK prisoner is lost has no clue what he is doing, this is when our first average human reports him as a bot. NK is told in chat by System Admin "Player X says you are a bot, can you please respond to them?". NK don't understand the message and 30 seconds is sent to robot hell (bot jail). He is now in a copy of the dungeon, with white walls. The walls read; "To leave bot jail type in chat; /key (random 5 digit number here)" Sadly NK prisoner cannot read this but is confused and exits the game. A black flag is posted on his account that he should later be observed by a human. Meanwhile he is not punished just replaced.
Next our American goes trotting off to the bathroom. Average player X and Y are both yelling at him to catch up. Y reports him as a bot and he is sent to bot jail. Same thing is happening while he is AFK. However he returns and finds the message; "To leave bot jail type in chat; /key 98272" written on the walls. He types this in chat and pops back into the dungeon near Player X and Y. His flag is set to green and while he is immune for the remainder of the day, it does count how many visits he made to bot jail. Because where there is smoke there could be fire.
Finally the real bot has found a pit. The little bot can't get enough smarts to dodge it. New player Z who joined to replace the NK prisoner reports the real bot. The real bot can't read a graphic on a wall. So it runs the bot jail all day long. The players finish the dungeon and have successfully jailed the bot.
1 - always a paladin
2 - always only has 1 artifact exactly the same and green level even though all slots r unlocked
3 - the companion is always the same for every bot
4 - circular movements in game
5 - no enchantments on gear
6 - only green and blue gear items even though level is max
Just some basic easy bot give aways.