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Swarm - Account

Bought this from someone, yes I made SURE it said ACCOUNT on it and it did not unlock across my account for other characters

Comments

  • apoptygma09#5143 apoptygma09 Member Posts: 6 Arc User
    You need to pick it ip at the claims agent on your other characters
  • nic1985nic1985 Member, NW M9 Playtest Posts: 227 Arc User
    @stormwraith90#8965 Did you bound/add the Swarm mount to your stable? After you do that, on any characters, it should be available to reclaim via Reward Agent under the "Boxes" tab.
  • stormwraith90#8965 stormwraith90 Member Posts: 4 Arc User
    Yes I checked the claims agent, yes I bond it and added it to my stable, yes I checked all the tabs over a dozen times across 4 characters.

    I've spent the last 5 days in back-and-forths with support after putting in a ticket. I was told it is a known bug, was asked to submit a bug report about it, and then told to "wait till it gets patched".
  • nitocris83nitocris83 Member, Administrator Posts: 3,220 Community Manager
    Hi @stormwraith90#8965! What is your account name? Thanks!
  • stormwraith90#8965 stormwraith90 Member Posts: 4 Arc User
    @nitocris83 my PSN is Spiderdad90
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